Aussie home loan reviews

Aussie
Aussie's overall rating for home loans

(as rated by the Mozo community)

7.0 / 10

based on 52 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Aussie

Recent Aussie home loan reviews

Aussie

Aussie Optimizer Variable (LVR<70%, Principal & Interest, Owner Occupier) home loan review

Overall rating   7 / 10

Great customer service

I like banking with Aussie as they are always in touch to make sure you are happy. They also look into decreasing the interest rate all the time.

I like banking with Aussie as they are always in touch to make sure you are happy. They also look into decreasing the interest rate all the time.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Vicky (QLD), reviewed 5 months ago

Aussie

Aussie home loan review

Overall rating   1 / 10

Don't bother

Would not recommend Aussie. Terrible customer service and products not as advertised. Now stuck in a home loan that is completely wrong for my circumstances, and more expensive than initially informed

Would not recommend Aussie. Terrible customer service and products not as advertised. Now stuck in a home loan that is completely wrong for my circumstances, and more expensive than initially informed

    Price   5 / 10

    Features   1 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Kate (VIC), reviewed over 1 year ago

Aussie

Aussie Optimizer Fixed (Principal & Interest, Owner Occupier) home loan review

Overall rating   8 / 10

Best Bank

Great bank friendly service

Great bank friendly service

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   -1 / 10

Less

Sam (QLD), reviewed over 1 year ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   10 / 10

Very good rates

Very good to work with

Very good to work with

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kathy (QLD), reviewed over 1 year ago

Aussie

Aussie home loan review

Overall rating   10 / 10

Great rates

Great rates

Great rates

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Angela (WA), reviewed over 1 year ago

Aussie

Aussie Optimizer Variable (LVR<70%, Principal & Interest, Owner Occupier) home loan review

Overall rating   10 / 10

Always helpful and friendly when talking on phone

I find their customer service people are a pleasure to deal with and their interest rates are better than a bank.

I find their customer service people are a pleasure to deal with and their interest rates are better than a bank.

    Price   9 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Karen (VIC), reviewed over 1 year ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   10 / 10

No fuss loans and service

Aussie are a great option for home loans, they do not bombard you with advertising, they keep you informed when needed and they are the first to lower their rates in line with the Reserve Bank.

Aussie are a great option for home loans, they do not bombard you with advertising, they keep you informed when needed and they are the first to lower their rates in line with the Reserve Bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lisa (QLD), reviewed over 1 year ago

Aussie

Aussie home loan review

Overall rating   10 / 10

Great rates compared to others.

Excellent personal customer service.

Excellent personal customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Marc (VIC), reviewed over 1 year ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   5 / 10

Happy with product

Happy with product

Happy with product

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Anna (VIC), reviewed over 1 year ago

Aussie

Aussie home loan review

Overall rating   -1 / 10

Great

    Price   -1 / 10

    Features   -1 / 10

    Customer service   -1 / 10

    Convenience   -1 / 10

    Trust   -1 / 10

Less

John (NSW), reviewed over 1 year ago

Aussie

Aussie home loan review

Overall rating   9 / 10

Fantastic customer service.

We had fantastic customer service from Aussie when setting up our first home loan. It was very overwhelming and they were with us every step of the way and always available in the store or by phone! The pricing was competitive - similar to most...

We had fantastic customer service from Aussie when setting up our first home loan. It was very overwhelming and they were with us every step of the way and always available in the store or by phone! The pricing was competitive - similar to most big banks. The product is easy to use and view online. We're happy we went with them!

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Emma (VIC), reviewed over 1 year ago

Aussie

Aussie home loan review

Overall rating   0 / 10

Terrible, lost my certificate of title!

During the refinancing process I rang Aussie to enquire about the delay. Was put through to their legal services provider and told my Certificate of Title and all other documentation has been LOST from their 'secure custody'! Now have to wait...

During the refinancing process I rang Aussie to enquire about the delay. Was put through to their legal services provider and told my Certificate of Title and all other documentation has been LOST from their 'secure custody'! Now have to wait weeks for it to be replaced, delaying the refinance process even further. This is after a series of other incompetent failings from Aussie. Incredibly poor.

    Price   2 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Debbie (VIC), reviewed over 1 year ago

Aussie

Aussie home loan review

Overall rating   0 / 10

Bad experience

I called to discuss why my interest rate is higher than the standard variable when I have been a customer for 20 years /home loan plus a previous investment property. I felt the agent couldn't care less because as he stated it was under $20,000....

I called to discuss why my interest rate is higher than the standard variable when I have been a customer for 20 years /home loan plus a previous investment property. I felt the agent couldn't care less because as he stated it was under $20,000. When I tried to discuss this he cut me off quite rudely. Very disappointed as the customer standard as always been high.

    Price   3 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   6 / 10

    Trust   1 / 10

Less

L inda (NSW), reviewed almost 2 years ago

Aussie

Aussie home loan review

Overall rating   5 / 10

No nonsense loan

Loan rates reasonably good but there is no visible accessibility to know how you are going with your balance, apart from when you get a statement each 6 months.

Loan rates reasonably good but there is no visible accessibility to know how you are going with your balance, apart from when you get a statement each 6 months.

    Price   7 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Jeanette (NSW), reviewed almost 2 years ago

Aussie

Aussie Select Basic Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   0 / 10

Bad customer service

Bad customer service.

Bad customer service.

    Price   4 / 10

    Features   4 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Tom (VIC), reviewed about 2 years ago

Aussie

Aussie Optimizer Plus (LVR<70%, Principal & Interest, Owner Occupier) home loan review

Overall rating   10 / 10

Highly highly recommend

Down to earth & they try very hard to identify with your issue.

Down to earth & they try very hard to identify with your issue.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Laurie (NSW), reviewed about 2 years ago

Aussie

Aussie Select Basic Fixed (LVR<80%, Owner Occupier) home loan review

Overall rating   0 / 10

Worst customer service I have experienced

Deceitful , untrustworthy !

Deceitful , untrustworthy !

    Price   4 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Gary (NSW), reviewed about 2 years ago

Aussie

Aussie Optimizer Plus (LVR<70%, Principal & Interest, Owner Occupier) home loan review

Overall rating   8 / 10

Great loans

Great loans from them.

Great loans from them.

    Price   6 / 10

    Features   6 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Ethan (QLD), reviewed about 2 years ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   8 / 10

This is good

Looks good.

Looks good.

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Sharon (NSW), reviewed about 2 years ago

Aussie

Aussie Optimizer Plus Fixed (Principal & Interest, Owner Occupier) home loan review

Overall rating   8 / 10

Good

Trying their best in a world of competitors.

Trying their best in a world of competitors.

    Price   8 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   4 / 10

Less

Terry (NSW), reviewed about 2 years ago

Aussie

Aussie home loan review

Overall rating   9 / 10

I will use Aussie again

Personal customer service from my loan consultant and follow up is top notch.

Personal customer service from my loan consultant and follow up is top notch.

    Price   9 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Sonia (SA), reviewed about 2 years ago

Aussie

Aussie Optimizer Plus Fixed (Principal & Interest, Owner Occupier) home loan review

Overall rating   9 / 10

Best yet I have been on and great

I would strongly recommend this site, they are very trustworthy and truthful.

I would strongly recommend this site, they are very trustworthy and truthful.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Haylee (NSW), reviewed over 2 years ago

Aussie

Aussie Select Basic Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   10 / 10

Excellent service, fantastic rates

Aussie was very helpful in explaining how we could save money on our mortgage and our investment property and how we could separate the two of them so each property was free standing financially, excellent service. Fitted in with our schedule and...

Aussie was very helpful in explaining how we could save money on our mortgage and our investment property and how we could separate the two of them so each property was free standing financially, excellent service. Fitted in with our schedule and easy to understand. Well done. We can feel safe in the knowledge that we made the right decision. Thank you Aussie.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Linda (QLD), reviewed over 2 years ago

Aussie

Aussie Select Basic Fixed (LVR<80%, Owner Occupier) home loan review

Overall rating   0 / 10

Terrible bank

We went to Aussie to refinance and we did get cheaper with Aussie! The guy we dealt with was awesome, easy to deal with. The headquarters on the other hand have stuffed us around so much, not willing to help us and honestly seem to be scared to go...

We went to Aussie to refinance and we did get cheaper with Aussie! The guy we dealt with was awesome, easy to deal with. The headquarters on the other hand have stuffed us around so much, not willing to help us and honestly seem to be scared to go out their way to help, I honestly wish we didn't go to Aussie!

    Price   5 / 10

    Features   5 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Kirstie (VIC), reviewed over 2 years ago

Aussie

Aussie Optimizer Fixed (Principal & Interest, Owner Occupier) home loan review

Overall rating   9 / 10

Great service and easy to deal with

Very flexible and so easy to deal with. As a single female this very valuable and at ease.

Very flexible and so easy to deal with. As a single female this very valuable and at ease.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Chris (NSW), reviewed over 2 years ago

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Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A no-bells-and-whistles loan with a super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A no-bells-and-whistles loan with a super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.2

    Based on 202 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • Tic:Toc Variable Home Loan (Owner Occupier)

    Tic:Toc Variable Home Loan (Owner Occupier)

    • THE WORLD'S FIRST INSTANT HOME LOAN
    • Get full approval, not pre-approval. 100% online, real-time assessment and an answer in 22 minutes
    • No application, assessment or valuation fees

    interest rate

    3.68% p.a. variable

    comparison rate*

    3.69% p.a.

    upfront fees

    $0

    Go to site

    More info

    • THE WORLD'S FIRST INSTANT HOME LOAN
    • Get full approval, not pre-approval. 100% online, real-time assessment and an answer in 22 minutes
    • No application, assessment or valuation fees
    • Interest rate: 3.68% p.a. variable
    • Comparison rate*: 3.69% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $325.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes, $10 per month
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,200,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Need more information?
    Go to site

    More info

  • Greater Bank Discount Ultimate Home Loan (LVR<85%, over $150k, Owner Occupier) (Fixed, Package)

    Greater Bank Discount Ultimate Home Loan (LVR<85%, over $150k, Owner Occupier) (Fixed, Package)

    • Experts Choice Winner 2016
    • No establishment fee. No monthly fees. Free internet redraw facility
    • NSW, QLD, ACT customers only

    interest rate

    3.69% p.a.
    fixed 2 years

    comparison rate*

    4.45% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Experts Choice Winner 2016
    • No establishment fee. No monthly fees. Free internet redraw facility
    • NSW, QLD, ACT customers only
    • Interest rate: 3.69% p.a.
      fixed 2 years
    • Comparison rate*: 4.45% p.a.
    • Upfront fees: $0
    • Ongoing fees: $375.00 yearly
    • Discharge fee: $300.00
    • Extra repayments: yes - fee applies
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 85.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Fixed
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.6

    Based on 62 Greater Bank home loan reviews

    Need more information?
    Go to site

    More info

  • Bankwest Equaliser Home Loan (Owner Occupier)

    Bankwest Equaliser Home Loan (Owner Occupier)

    • Switch with confidence to Bankwest's Equaliser Home Loan
    • A variable rate loan for Owner Occupiers making Principal and Interest repayments, with a 3 year introductory period
    • Flexible repayment options, Free online redraw & No monthly fees

    interest rate

    3.72% p.a.variable for 36 months and then 4.32% p.a. variable

    comparison rate*

    4.19% p.a.

    upfront fees

    $250

    Go to site

    More info

    • Switch with confidence to Bankwest's Equaliser Home Loan
    • A variable rate loan for Owner Occupiers making Principal and Interest repayments, with a 3 year introductory period
    • Flexible repayment options, Free online redraw & No monthly fees
    • Interest rate: 3.72% p.a.variable for 36 months and then 4.32% p.a. variable
    • Comparison rate*: 4.19% p.a.
    • Upfront fees: $250
    • Ongoing fees: $0.00
    • Discharge fee: $338.20
    • Extra repayments: yes - free
    • Redraw facility: yes - free online otherwise $10
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.7

    Based on 315 Bankwest home loan reviews

    Need more information?
    Go to site

    More info

  • NAB Base Variable Rate Home Loan (Owner Occupier, Principal & Interest)

    NAB Base Variable Rate Home Loan (Owner Occupier, Principal & Interest)

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility

    interest rate

    4.17% p.a. variable

    comparison rate*

    4.21% p.a.

    upfront fees

    $600

    Go to site

    More info

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility
    • Interest rate: 4.17% p.a. variable
    • Comparison rate*: 4.21% p.a.
    • Upfront fees: $600
    • Ongoing fees: $0.00
    • Discharge fee: $350.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 95.00%
    • Minimum loan amount: $20,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.2

    Based on 864 NAB home loan reviews

    Need more information?
    Go to site

    More info

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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