Aussie home loan reviews

Aussie
Aussie's overall rating for home loans

(as rated by the Mozo community)

7.0 / 10

based on 52 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Aussie

Recent Aussie home loan reviews

Aussie

Aussie IQ Basic Variable (LVR<70%, Principal & Interest, Owner Occupier) home loan review

Overall rating   7 / 10

Great customer service

I like banking with Aussie as they are always in touch to make sure you are happy. They also look into decreasing the interest rate all the time.

Full review

I like banking with Aussie as they are always in touch to make sure you are happy. They also look into decreasing the interest rate all the time.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Vicky (QLD), reviewed 7 months ago

Aussie

Aussie home loan review

Overall rating   1 / 10

Don't bother

Would not recommend Aussie. Terrible customer service and products not as advertised. Now stuck in a home loan that is completely wrong for my circumstances, and more expensive than initially informed

Full review

Would not recommend Aussie. Terrible customer service and products not as advertised. Now stuck in a home loan that is completely wrong for my circumstances, and more expensive than initially informed

    Price   5 / 10

    Features   1 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Kate (VIC), reviewed over 1 year ago

Aussie

Aussie IQ Basic Fixed (LVR<80%, Principal & Interest, Owner Occupier) home loan review

Overall rating   8 / 10

Best Bank

Great bank friendly service

Full review

Great bank friendly service

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   -1 / 10

Less

Sam (QLD), reviewed over 1 year ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   10 / 10

Very good rates

Very good to work with

Full review

Very good to work with

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kathy (QLD), reviewed over 1 year ago

Aussie

Aussie home loan review

Overall rating   10 / 10

Great rates

Great rates

Full review

Great rates

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Angela (WA), reviewed over 1 year ago

Aussie

Aussie IQ Basic Variable (LVR<70%, Principal & Interest, Owner Occupier) home loan review

Overall rating   10 / 10

Always helpful and friendly when talking on phone

I find their customer service people are a pleasure to deal with and their interest rates are better than a bank.

Full review

I find their customer service people are a pleasure to deal with and their interest rates are better than a bank.

    Price   9 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Karen (VIC), reviewed over 1 year ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   10 / 10

No fuss loans and service

Aussie are a great option for home loans, they do not bombard you with advertising, they keep you informed when needed and they are the first to lower their rates in line with the Reserve Bank.

Full review

Aussie are a great option for home loans, they do not bombard you with advertising, they keep you informed when needed and they are the first to lower their rates in line with the Reserve Bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lisa (QLD), reviewed over 1 year ago

Aussie

Aussie home loan review

Overall rating   10 / 10

Great rates compared to others.

Excellent personal customer service.

Full review

Excellent personal customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Marc (VIC), reviewed almost 2 years ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   5 / 10

Happy with product

Happy with product

Full review

Happy with product

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Anna (VIC), reviewed almost 2 years ago

Aussie

Aussie home loan review

Overall rating   -1 / 10

Great

    Price   -1 / 10

    Features   -1 / 10

    Customer service   -1 / 10

    Convenience   -1 / 10

    Trust   -1 / 10

Less

John (NSW), reviewed almost 2 years ago

Aussie

Aussie home loan review

Overall rating   9 / 10

Fantastic customer service.

We had fantastic customer service from Aussie when setting up our first home loan. It was very overwhelming and they were with us every step of the way and always available in the store or by phone! The pricing was competitive - similar to most...

Full review

We had fantastic customer service from Aussie when setting up our first home loan. It was very overwhelming and they were with us every step of the way and always available in the store or by phone! The pricing was competitive - similar to most big banks. The product is easy to use and view online. We're happy we went with them!

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Emma (VIC), reviewed almost 2 years ago

Aussie

Aussie home loan review

Overall rating   0 / 10

Terrible, lost my certificate of title!

During the refinancing process I rang Aussie to enquire about the delay. Was put through to their legal services provider and told my Certificate of Title and all other documentation has been LOST from their 'secure custody'! Now have to wait...

Full review

During the refinancing process I rang Aussie to enquire about the delay. Was put through to their legal services provider and told my Certificate of Title and all other documentation has been LOST from their 'secure custody'! Now have to wait weeks for it to be replaced, delaying the refinance process even further. This is after a series of other incompetent failings from Aussie. Incredibly poor.

    Price   2 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Debbie (VIC), reviewed almost 2 years ago

Aussie

Aussie home loan review

Overall rating   0 / 10

Bad experience

I called to discuss why my interest rate is higher than the standard variable when I have been a customer for 20 years /home loan plus a previous investment property. I felt the agent couldn't care less because as he stated it was under $20,000....

Full review

I called to discuss why my interest rate is higher than the standard variable when I have been a customer for 20 years /home loan plus a previous investment property. I felt the agent couldn't care less because as he stated it was under $20,000. When I tried to discuss this he cut me off quite rudely. Very disappointed as the customer standard as always been high.

    Price   3 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   6 / 10

    Trust   1 / 10

Less

L inda (NSW), reviewed almost 2 years ago

Aussie

Aussie home loan review

Overall rating   5 / 10

No nonsense loan

Loan rates reasonably good but there is no visible accessibility to know how you are going with your balance, apart from when you get a statement each 6 months.

Full review

Loan rates reasonably good but there is no visible accessibility to know how you are going with your balance, apart from when you get a statement each 6 months.

    Price   7 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Jeanette (NSW), reviewed about 2 years ago

Aussie

Aussie Select Basic Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   0 / 10

Bad customer service

Bad customer service.

Full review

Bad customer service.

    Price   4 / 10

    Features   4 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Tom (VIC), reviewed about 2 years ago

Aussie

Aussie IQ Offset (LVR<70%, Principal & Interest, Owner Occupier) home loan review

Overall rating   10 / 10

Highly highly recommend

Down to earth & they try very hard to identify with your issue.

Full review

Down to earth & they try very hard to identify with your issue.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Laurie (NSW), reviewed about 2 years ago

Aussie

Aussie Select Basic Fixed (LVR<80%, Owner Occupier) home loan review

Overall rating   0 / 10

Worst customer service I have experienced

Deceitful , untrustworthy !

Full review

Deceitful , untrustworthy !

    Price   4 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Gary (NSW), reviewed over 2 years ago

Aussie

Aussie IQ Offset (LVR<70%, Principal & Interest, Owner Occupier) home loan review

Overall rating   8 / 10

Great loans

Great loans from them.

Full review

Great loans from them.

    Price   6 / 10

    Features   6 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Ethan (QLD), reviewed over 2 years ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   8 / 10

This is good

Looks good.

Full review

Looks good.

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Sharon (NSW), reviewed over 2 years ago

Aussie

Aussie IQ Offset Fixed (LVR<80%, Principal & Interest, Owner Occupier) home loan review

Overall rating   8 / 10

Good

Trying their best in a world of competitors.

Full review

Trying their best in a world of competitors.

    Price   8 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   4 / 10

Less

Terry (NSW), reviewed over 2 years ago

Aussie

Aussie home loan review

Overall rating   9 / 10

I will use Aussie again

Personal customer service from my loan consultant and follow up is top notch.

Full review

Personal customer service from my loan consultant and follow up is top notch.

    Price   9 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Sonia (SA), reviewed over 2 years ago

Aussie

Aussie IQ Offset Fixed (LVR<80%, Principal & Interest, Owner Occupier) home loan review

Overall rating   9 / 10

Best yet I have been on and great

I would strongly recommend this site, they are very trustworthy and truthful.

Full review

I would strongly recommend this site, they are very trustworthy and truthful.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Haylee (NSW), reviewed over 2 years ago

Aussie

Aussie Select Basic Variable (LVR<80%, Owner Occupier) home loan review

Overall rating   10 / 10

Excellent service, fantastic rates

Aussie was very helpful in explaining how we could save money on our mortgage and our investment property and how we could separate the two of them so each property was free standing financially, excellent service. Fitted in with our schedule and...

Full review

Aussie was very helpful in explaining how we could save money on our mortgage and our investment property and how we could separate the two of them so each property was free standing financially, excellent service. Fitted in with our schedule and easy to understand. Well done. We can feel safe in the knowledge that we made the right decision. Thank you Aussie.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Linda (QLD), reviewed over 2 years ago

Aussie

Aussie Select Basic Fixed (LVR<80%, Owner Occupier) home loan review

Overall rating   0 / 10

Terrible bank

We went to Aussie to refinance and we did get cheaper with Aussie! The guy we dealt with was awesome, easy to deal with. The headquarters on the other hand have stuffed us around so much, not willing to help us and honestly seem to be scared to go...

Full review

We went to Aussie to refinance and we did get cheaper with Aussie! The guy we dealt with was awesome, easy to deal with. The headquarters on the other hand have stuffed us around so much, not willing to help us and honestly seem to be scared to go out their way to help, I honestly wish we didn't go to Aussie!

    Price   5 / 10

    Features   5 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Kirstie (VIC), reviewed over 2 years ago

Aussie

Aussie IQ Basic Fixed (LVR<80%, Principal & Interest, Owner Occupier) home loan review

Overall rating   9 / 10

Great service and easy to deal with

Very flexible and so easy to deal with. As a single female this very valuable and at ease.

Full review

Very flexible and so easy to deal with. As a single female this very valuable and at ease.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Chris (NSW), reviewed over 2 years ago

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Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 Homebuyer Special (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 Homebuyer Special (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases and 20% minimum deposit required
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.54% p.a. variable

    comparison rate*

    3.56% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases and 20% minimum deposit required
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.54% p.a. variable
    • Comparison rate*: 3.56% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.2

    Based on 202 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    • 100% Offset Facility
    • $0 application fee for Personal and Car Loans
    • Additional repayments and redraws at any time

    interest rate

    3.64% p.a. variable

    comparison rate*

    4.03% p.a.

    upfront fees

    $0

    Go to site

    More info

    • 100% Offset Facility
    • $0 application fee for Personal and Car Loans
    • Additional repayments and redraws at any time
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 4.03% p.a.
    • Upfront fees: $0
    • Ongoing fees: $395.00 yearly
    • Discharge fee:
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.5

    Based on 80 Newcastle Permanent home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.65% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.65% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.1

    Based on 32 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • CUA Advance Variable Home Loan (Owner Occupier, Principal & Interest)

    CUA Advance Variable Home Loan (Owner Occupier, Principal & Interest)

    • Offset your interest to save
    • Free redraw facility for easy access to additional payments
    • No monthly or application fees

    interest rate

    3.65% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $195

    Go to site

    More info

    • Offset your interest to save
    • Free redraw facility for easy access to additional payments
    • No monthly or application fees
    • Interest rate: 3.65% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $195
    • Ongoing fees: $0.00
    • Discharge fee: $200.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $5,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Monthly
    Overall rating

    7.8

    Based on 89 CUA home loan reviews

    Need more information?
    Go to site

    More info

  • State Custodians Low Rate Home Loan with Offset (LVR<80%, Owner Occupier, Principal & Interest)

    State Custodians Low Rate Home Loan with Offset (LVR<80%, Owner Occupier, Principal & Interest)

    • $0 Application Fee, Free Redraws, Extra Repayments
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account

    interest rate

    3.69% p.a. variable

    comparison rate*

    3.72% p.a.

    upfront fees

    $286

    Go to site

    More info

    • $0 Application Fee, Free Redraws, Extra Repayments
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account
    • Interest rate: 3.69% p.a. variable
    • Comparison rate*: 3.72% p.a.
    • Upfront fees: $286
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.7

    Based on 3 State Custodians home loan reviews

    Need more information?
    Go to site

    More info

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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