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Aussie home loan reviews

Aussie
Aussie's overall rating for home loans

(as rated by the Mozo community)

7.1 / 10

based on 152 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Aussie

Recent Aussie home loan reviews

Aussie

Aussie IQ Basic Variable review

Overall rating   7 / 10

Great customer service

I like banking with Aussie as they are always in touch to make sure you are happy. They also look into decreasing the interest rate all the time.

Full review

I like banking with Aussie as they are always in touch to make sure you are happy. They also look into decreasing the interest rate all the time.

    Price   9 / 10

Less

Vicky, Queensland, reviewed over 2 years ago

Aussie

Aussie Home Loan review

Overall rating   1 / 10

Don't bother

Would not recommend Aussie. Terrible customer service and products not as advertised. Now stuck in a home loan that is completely wrong for my circumstances, and more expensive than initially informed

Full review

Would not recommend Aussie. Terrible customer service and products not as advertised. Now stuck in a home loan that is completely wrong for my circumstances, and more expensive than initially informed

    Price   5 / 10

    Features   1 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Kate, Victoria, reviewed over 3 years ago

Aussie

Aussie IQ Basic Fixed review

Overall rating   8 / 10

Best Bank

Great bank friendly service

Full review

Great bank friendly service

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   6 / 10

Less

Sam, Queensland, reviewed over 3 years ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier, Principal & Interest) Select Standard Variable review

Overall rating   10 / 10

Very good rates

Very good to work with

Full review

Very good to work with

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kathy, Queensland, reviewed over 3 years ago

Aussie

Aussie Home Loan review

Overall rating   10 / 10

Great rates

Great rates

Full review

Great rates

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Angela, Western Australia, reviewed over 3 years ago

Aussie

Aussie IQ Basic Variable review

Overall rating   10 / 10

Always helpful and friendly when talking on phone

I find their customer service people are a pleasure to deal with and their interest rates are better than a bank.

Full review

I find their customer service people are a pleasure to deal with and their interest rates are better than a bank.

    Price   9 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Karen, Victoria, reviewed over 3 years ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier, Principal & Interest) Select Standard Variable review

Overall rating   10 / 10

No fuss loans and service

Aussie are a great option for home loans, they do not bombard you with advertising, they keep you informed when needed and they are the first to lower their rates in line with the Reserve Bank.

Full review

Aussie are a great option for home loans, they do not bombard you with advertising, they keep you informed when needed and they are the first to lower their rates in line with the Reserve Bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lisa, Queensland, reviewed over 3 years ago

Aussie

Aussie Home Loan review

Overall rating   10 / 10

Great rates compared to others.

Excellent personal customer service.

Full review

Excellent personal customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Marc, Victoria, reviewed over 3 years ago

Aussie

Aussie Select Standard Variable (LVR<80%, Owner Occupier, Principal & Interest) Select Standard Variable review

Overall rating   5 / 10

Happy with product

Happy with product

Full review

Happy with product

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Anna, Victoria, reviewed over 3 years ago

Aussie

Aussie Home Loan review

Overall rating   0 / 10

Great

John, New South Wales, reviewed over 3 years ago

Aussie

Aussie Home Loan review

Overall rating   9 / 10

Fantastic customer service.

We had fantastic customer service from Aussie when setting up our first home loan. It was very overwhelming and they were with us every step of the way and always available in the store or by phone! The pricing was competitive - similar to most...

Full review

We had fantastic customer service from Aussie when setting up our first home loan. It was very overwhelming and they were with us every step of the way and always available in the store or by phone! The pricing was competitive - similar to most big banks. The product is easy to use and view online. We're happy we went with them!

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Emma, Victoria, reviewed over 3 years ago

Aussie

Aussie IQ Basic Fixed review

Overall rating   8 / 10

Great loan, I love Aussie.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Nicole, New South Wales, reviewed over 3 years ago

Aussie

Aussie Home Loan review

Overall rating   0 / 10

Terrible, lost my certificate of title!

During the refinancing process I rang Aussie to enquire about the delay. Was put through to their legal services provider and told my Certificate of Title and all other documentation has been LOST from their 'secure custody'! Now have to wait...

Full review

During the refinancing process I rang Aussie to enquire about the delay. Was put through to their legal services provider and told my Certificate of Title and all other documentation has been LOST from their 'secure custody'! Now have to wait weeks for it to be replaced, delaying the refinance process even further. This is after a series of other incompetent failings from Aussie. Incredibly poor.

    Price   2 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Debbie, Victoria, reviewed over 3 years ago

Aussie

Aussie Home Loan review

Overall rating   0 / 10

Bad experience

I called to discuss why my interest rate is higher than the standard variable when I have been a customer for 20 years /home loan plus a previous investment property. I felt the agent couldn't care less because as he stated it was under $20,000....

Full review

I called to discuss why my interest rate is higher than the standard variable when I have been a customer for 20 years /home loan plus a previous investment property. I felt the agent couldn't care less because as he stated it was under $20,000. When I tried to discuss this he cut me off quite rudely. Very disappointed as the customer standard as always been high.

    Price   3 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   6 / 10

    Trust   1 / 10

Less

L inda, New South Wales, reviewed almost 4 years ago

Aussie

Aussie Home Loan review

Overall rating   5 / 10

No nonsense loan

Loan rates reasonably good but there is no visible accessibility to know how you are going with your balance, apart from when you get a statement each 6 months.

Full review

Loan rates reasonably good but there is no visible accessibility to know how you are going with your balance, apart from when you get a statement each 6 months.

    Price   7 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Jeanette, New South Wales, reviewed almost 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments

    interest rate

    3.03% p.a. variable

    comparison rate*

    3.05% p.a.

    upfront fees

    $520

    Go to site

    More info

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments
    • Interest rate: 3.03% p.a. variable
    • Comparison rate*: 3.05% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.2

    Based on 637 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k

    interest rate

    3.09% p.a. variable

    comparison rate*

    3.09% p.a.

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k
    • Interest rate: 3.09% p.a. variable
    • Comparison rate*: 3.09% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    • No application fees
    • No monthly fees
    • No annual fees

    interest rate

    3.09% p.a. variable

    comparison rate*

    3.05% p.a.

    upfront fees

    $0

    Go to site

    More info

    • No application fees
    • No monthly fees
    • No annual fees
    • Interest rate: 3.09% p.a. variable
    • Comparison rate*: 3.05% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Need more information?
    Go to site

    More info

  • Featured product

     

    ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest) (Member Package)

    ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest) (Member Package)

    • 3.69% p.a. / 4.11% p.a. Comp Rate
    • Annual Fee of $395. Loan size $400k-$699k
    • Experts Choice - Australia's Best Bank 2018

    interest rate

    3.39% p.a. variable

    comparison rate*

    3.83% p.a.

    upfront fees

    $200

    Go to site

    More info

    • 3.69% p.a. / 4.11% p.a. Comp Rate
    • Annual Fee of $395. Loan size $400k-$699k
    • Experts Choice - Australia's Best Bank 2018
    • Interest rate: 3.39% p.a. variable
    • Comparison rate*: 3.83% p.a.
    • Upfront fees: $200
    • Ongoing fees: $395.00 yearly
    • Discharge fee: $350.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $400,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.7

    Based on 902 ME home loan reviews

    Need more information?
    Go to site

    More info

  • Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer

    interest rate

    2.99% p.a. variable

    comparison rate*

    3.02% p.a.

    upfront fees

    $596

    Go to site

    More info

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer
    • Interest rate: 2.99% p.a. variable
    • Comparison rate*: 3.02% p.a.
    • Upfront fees: $596
    • Ongoing fees: $0.00
    • Discharge fee: $535.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount: $850,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    6.3

    Based on 19 Homestar home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 532 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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