The Bank of Melbourne Ivanhoe branch just fabulous. Wonderful staff at this lovely branch. Took out personal loan and they were very helpful. Moving other accounts to this bank now as they are great to deal with.
Most of the staff are very helpful.
I like this bank because when we needed help we got the help we needed. The pricing is also ok.
They are great to deal with.
Easy to approach and talk to about different loans
Give it with trust and no paperwork.
It's good pricing but customer support is a mess. Long call times and they continuously transfer to other departments
Great customer service, not waiting for hours, lovely people to deal with, Australian call centre.
At first they were very helpful but when nearly to the end they will push their own products like insurances. I feel that once I did not take their offer I got given the cold shoulder.
The information (lack of) in paying off and closing off the loan was terrible as 4 times the loan account was NOT closed off and I was charged admin fees 3 to 4 months after the loan had been paid off. After asking 3 to 4 times if there was anything I needed to pay off and the answers given (no) each time... VERY unhappy with them.
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Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 4.99% would cost $33,959.97 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 6.39% would cost $35,126.40 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.45% would cost $34,590.57 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 5.35% would cost $34,832.61 including fees.
Terms from 2 to 5 years. Representative example: a 3 year $10,000 loan at 5.95% would cost $10,943.74 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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