Bank of Melbourne Personal loan reviews
Overall rating
7.1/10
Price
6.8/10
Features
6.3/10
Customer service
7.4/10
Convenience
7.3/10
Trust
6.9/10
Based on 30 reviews as rated by the Mozo community.
Most of the staff are very helpful.
I like this bank because when we needed help we got the help we needed. The pricing is also ok.
They are great to deal with.
Easy to approach and talk to about different loans
Give it with trust and no paperwork.
It's good pricing but customer support is a mess. Long call times and they continuously transfer to other departments
Great customer service, not waiting for hours, lovely people to deal with, Australian call centre.
At first they were very helpful but when nearly to the end they will push their own products like insurances. I feel that once I did not take their offer I got given the cold shoulder.
The information (lack of) in paying off and closing off the loan was terrible as 4 times the loan account was NOT closed off and I was charged admin fees 3 to 4 months after the loan had been paid off. After asking 3 to 4 times if there was anything I needed to pay off and the answers given (no) each time... VERY unhappy with them.
I think all the big banks are all the same
One who helps at any stage of life and is best at my part
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Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 8.00% would cost $36,647.51 including fees.
Terms from 1 to 10 years. Representative example: a 5 year $30,000 loan at 7.99% would cost $36,738.90 including fees.
Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 6.79% would cost $11,380.22 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 9.35% would cost $37,896.54 including fees.
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