Bank of us | Bank of us Topline (Owner Occupier, LVR<80%) | interest rate 4.18% p.a. variable | comparison rate* 4.20% p.a. | upfront fees $250 | Contact provider or click here for more Bank of us home loans |
Awesome people at branch and great bank
Awesome people at branch and great bank
Cheree, Tasmania, reviewed about 3 years ago
B&E is the best bank in Australia because of the friendly staff who go out of their way to serve you with a smile and they even know my name! Their interest rates are fabulous and they talk to you in an easy to understand manner and nothing is...
B&E is the best bank in Australia because of the friendly staff who go out of their way to serve you with a smile and they even know my name! Their interest rates are fabulous and they talk to you in an easy to understand manner and nothing is too much trouble to explain. We have been with B&E for over 40 years and would never consider changing to any other bank!
Joanne, Tasmania, reviewed over 3 years ago
This bank is small enough to tailor their loans to the individual borrower. I have had bank accounts with the "big four" banks, but none could provide the individual service like B&E. I walk in the door and am greeted by my name. With Westpac and...
This bank is small enough to tailor their loans to the individual borrower. I have had bank accounts with the "big four" banks, but none could provide the individual service like B&E. I walk in the door and am greeted by my name. With Westpac and NAB, every time I enter the bank, the staff are different to the last time I visited. I am not recognised, I am just a number on a computer! If I ask for something a little different to their standard product line, no-one seems to have enough authority to approve and am told to return another day when someone else will be there. At B&E the comment was "what a great idea! We can organise that straight away". The branch manager has the authority to approve deals,without having to refer to higher authority.
Elvin, Tasmania, reviewed about 4 years ago
To be addressed by name and greeted with a smile makes me feel valued and appreciated. The ladies at the counter are always cheerful and helpful. Always willing to help and explain any questions. The manager is fantastic and always helpful and...
To be addressed by name and greeted with a smile makes me feel valued and appreciated. The ladies at the counter are always cheerful and helpful. Always willing to help and explain any questions. The manager is fantastic and always helpful and considerate. Online banking is great and I just love my bank.
Caroline, Tasmania, reviewed over 4 years ago
My local branch has the best staff and nothing is too much trouble on any enquiry we have had, I would never use one of the 4 big banks again as this is the best personal service you could receive. They even follow up a few months down the track...
My local branch has the best staff and nothing is too much trouble on any enquiry we have had, I would never use one of the 4 big banks again as this is the best personal service you could receive. They even follow up a few months down the track to see if you are happy with the way things are going and if you need any further help.
Kim, Tasmania, reviewed over 4 years ago
The products are great, the people are great, but the best thing about this bank is that they make you feel like an individual, not a number on a screen. Personal friendly service and very competitive in the market.
The products are great, the people are great, but the best thing about this bank is that they make you feel like an individual, not a number on a screen. Personal friendly service and very competitive in the market.
Sharon, Tasmania, reviewed almost 5 years ago
David, Tasmania, reviewed almost 5 years ago
B & E gives personal service. They remember your name. They even phoned me when I forgot my sun glasses on the counter. They sit you down and don't hurry you. Everything is explained. If you want someone to go the extra mile then this is the bank...
B & E gives personal service. They remember your name. They even phoned me when I forgot my sun glasses on the counter. They sit you down and don't hurry you. Everything is explained. If you want someone to go the extra mile then this is the bank for you.
Cassandra, Tasmania, reviewed about 5 years ago
Phillip, Tasmania, reviewed over 5 years ago
I like a bank where I can say I don't have a clue what I'm doing and they assist me with honesty and genuine courtesy...and I can ask the 'stupid' questions.
I like a bank where I can say I don't have a clue what I'm doing and they assist me with honesty and genuine courtesy...and I can ask the 'stupid' questions.
Name not supplied, Tasmania, reviewed over 5 years ago
Excellent customer service, and they use common sense when assessing the criteria, instead of relying on a computer program. Also, when you call them they answer right away.
Excellent customer service, and they use common sense when assessing the criteria, instead of relying on a computer program. Also, when you call them they answer right away.
Joanne, Tasmania, reviewed over 5 years ago
Good product have had no problems with it.
Good product have had no problems with it.
Debbie, Tasmania, reviewed over 5 years ago
When I walk into the branch, they know my name. When I needed help sorting out my finances, it was not a problem.
When I walk into the branch, they know my name. When I needed help sorting out my finances, it was not a problem.
Michelle, Tasmania, reviewed almost 6 years ago
B&E are a personal bank. You are known by staff, nothing is a problem for them and they do everything possible to help with your banking.
B&E are a personal bank. You are known by staff, nothing is a problem for them and they do everything possible to help with your banking.
Kirsten, Tasmania, reviewed over 6 years ago
Its nice to walk into a bank and see smiling friendly faces that are eager to help you.
Its nice to walk into a bank and see smiling friendly faces that are eager to help you.
Debbie, Tasmania, reviewed over 6 years ago
there always ready to help
there always ready to help
Kenneth, Tasmania, reviewed almost 7 years ago
Because the bank only operates in Tasmania, they understood such things as a rural property can be within walking distance to town. Something that the mainland banks couldn't wrap their heads around!
Because the bank only operates in Tasmania, they understood such things as a rural property can be within walking distance to town. Something that the mainland banks couldn't wrap their heads around!
Rachel, Tasmania, reviewed almost 7 years ago
We got a home loan from this bank 3 years ago and have spent thousands doing up bathroom, new patio, pizza oven and out door spa when we just had it valued by the bank they said that it had only gone up by 15 thousand because of a house that sold...
We got a home loan from this bank 3 years ago and have spent thousands doing up bathroom, new patio, pizza oven and out door spa when we just had it valued by the bank they said that it had only gone up by 15 thousand because of a house that sold down the road. This house was smaller and on less land. They charged up $600.00 for this service when we asked about our block being a triple block and a 4 bedroom house they said it didn't matter.
Shauna, Tasmania, reviewed about 7 years ago
easy access, good staff, good service
easy access, good staff, good service
Michelle, Tasmania, reviewed over 7 years ago
The ability to offset savings balance against the home loan to reduce interest repayments is great. Also, the support & knowledge of Branch staff is fantastic - they are always ready to answer questions & provide advice for best options.
The ability to offset savings balance against the home loan to reduce interest repayments is great. Also, the support & knowledge of Branch staff is fantastic - they are always ready to answer questions & provide advice for best options.
Fiona, Tasmania, reviewed almost 8 years ago
very helpful staff
very helpful staff
Jenny, New South Wales, reviewed about 8 years ago
Great bank with low rates, convenient banking and the best personal service!
Great bank with low rates, convenient banking and the best personal service!
Angela, Tasmania, reviewed about 8 years ago
I have been with B&E for about 15 years and would not consider going anywhere else. It is like going to visit a friend and the service all the staff give is outstanding.
I have been with B&E for about 15 years and would not consider going anywhere else. It is like going to visit a friend and the service all the staff give is outstanding.
Caroline, Tasmania, reviewed about 9 years ago
B&E customer Service is excellent, we love the offset accounts, discounted variable rate, and redraw facility, and the flexibility to pay more off our loan than required, to pay it off quicker.
B&E customer Service is excellent, we love the offset accounts, discounted variable rate, and redraw facility, and the flexibility to pay more off our loan than required, to pay it off quicker.
Damian, Tasmania, reviewed over 9 years ago
I like all aspects of the B&E bank
I like all aspects of the B&E bank
Lee-anne, New South Wales, reviewed almost 10 years ago
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