Bank of us home loan reviews

Bank of us
Bank of us's overall rating for home loans

(as rated by the Mozo community)

8.7 / 10

based on 26 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Bank of us

Recent Bank of us home loan reviews

Bank of us

Bank of us home loan review

Overall rating   10 / 10

Excellent products

Awesome people at branch and great bank

Full review

Awesome people at branch and great bank

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Cheree, Tasmania, reviewed over 3 years ago

Bank of us

Bank of us home loan review

Overall rating   10 / 10

Friendly helpful staff

B&E is the best bank in Australia because of the friendly staff who go out of their way to serve you with a smile and they even know my name! Their interest rates are fabulous and they talk to you in an easy to understand manner and nothing is...

Full review

B&E is the best bank in Australia because of the friendly staff who go out of their way to serve you with a smile and they even know my name! Their interest rates are fabulous and they talk to you in an easy to understand manner and nothing is too much trouble to explain. We have been with B&E for over 40 years and would never consider changing to any other bank!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Joanne, Tasmania, reviewed almost 4 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) home loan review

Overall rating   10 / 10

Best interest rates & service

This bank is small enough to tailor their loans to the individual borrower. I have had bank accounts with the "big four" banks, but none could provide the individual service like B&E. I walk in the door and am greeted by my name. With Westpac and...

Full review

This bank is small enough to tailor their loans to the individual borrower. I have had bank accounts with the "big four" banks, but none could provide the individual service like B&E. I walk in the door and am greeted by my name. With Westpac and NAB, every time I enter the bank, the staff are different to the last time I visited. I am not recognised, I am just a number on a computer! If I ask for something a little different to their standard product line, no-one seems to have enough authority to approve and am told to return another day when someone else will be there. At B&E the comment was "what a great idea! We can organise that straight away". The branch manager has the authority to approve deals,without having to refer to higher authority.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Elvin, Tasmania, reviewed over 4 years ago

Bank of us

Bank of us home loan review

Overall rating   10 / 10

Excellent all round service, clear and concise

To be addressed by name and greeted with a smile makes me feel valued and appreciated. The ladies at the counter are always cheerful and helpful. Always willing to help and explain any questions. The manager is fantastic and always helpful and...

Full review

To be addressed by name and greeted with a smile makes me feel valued and appreciated. The ladies at the counter are always cheerful and helpful. Always willing to help and explain any questions. The manager is fantastic and always helpful and considerate. Online banking is great and I just love my bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Caroline, Tasmania, reviewed over 4 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) home loan review

Overall rating   10 / 10

Awesome personal service

My local branch has the best staff and nothing is too much trouble on any enquiry we have had, I would never use one of the 4 big banks again as this is the best personal service you could receive. They even follow up a few months down the track...

Full review

My local branch has the best staff and nothing is too much trouble on any enquiry we have had, I would never use one of the 4 big banks again as this is the best personal service you could receive. They even follow up a few months down the track to see if you are happy with the way things are going and if you need any further help.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kim, Tasmania, reviewed almost 5 years ago

Bank of us

Bank of us home loan review

Overall rating   9 / 10

Personal, friendly service and competitive

The products are great, the people are great, but the best thing about this bank is that they make you feel like an individual, not a number on a screen. Personal friendly service and very competitive in the market.

Full review

The products are great, the people are great, but the best thing about this bank is that they make you feel like an individual, not a number on a screen. Personal friendly service and very competitive in the market.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Sharon, Tasmania, reviewed about 5 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) home loan review

Overall rating   9 / 10

great

great service

Full review

great service

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

David, Tasmania, reviewed about 5 years ago

Bank of us

Bank of us home loan review

Overall rating   9 / 10

Best customer service where your dollars count

B & E gives personal service. They remember your name. They even phoned me when I forgot my sun glasses on the counter. They sit you down and don't hurry you. Everything is explained. If you want someone to go the extra mile then this is the bank...

Full review

B & E gives personal service. They remember your name. They even phoned me when I forgot my sun glasses on the counter. They sit you down and don't hurry you. Everything is explained. If you want someone to go the extra mile then this is the bank for you.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Cassandra, Tasmania, reviewed over 5 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) home loan review

Overall rating   8 / 10

Great

Friendly, helpful staff.

Full review

Friendly, helpful staff.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Phillip, Tasmania, reviewed over 5 years ago

Bank of us

Bank of us home loan review

Overall rating   8 / 10

Amazing customer service with sound advice.

I like a bank where I can say I don't have a clue what I'm doing and they assist me with honesty and genuine courtesy...and I can ask the 'stupid' questions.

Full review

I like a bank where I can say I don't have a clue what I'm doing and they assist me with honesty and genuine courtesy...and I can ask the 'stupid' questions.

    Price   8 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Name not supplied, Tasmania, reviewed over 5 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) home loan review

Overall rating   8 / 10

Great customer service, no fuss loan.

Excellent customer service, and they use common sense when assessing the criteria, instead of relying on a computer program. Also, when you call them they answer right away.

Full review

Excellent customer service, and they use common sense when assessing the criteria, instead of relying on a computer program. Also, when you call them they answer right away.

    Price   7 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Joanne, Tasmania, reviewed almost 6 years ago

Bank of us

Bank of us home loan review

Overall rating   8 / 10

Good rates and staff are easy to talk too

Good product have had no problems with it.

Full review

Good product have had no problems with it.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Debbie, Tasmania, reviewed almost 6 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) home loan review

Overall rating   10 / 10

Fantasic genuine personal service

When I walk into the branch, they know my name. When I needed help sorting out my finances, it was not a problem.

Full review

When I walk into the branch, they know my name. When I needed help sorting out my finances, it was not a problem.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Michelle, Tasmania, reviewed about 6 years ago

Bank of us

Bank of us home loan review

Overall rating   10 / 10

Fantastic financial institution

B&E are a personal bank. You are known by staff, nothing is a problem for them and they do everything possible to help with your banking.

Full review

B&E are a personal bank. You are known by staff, nothing is a problem for them and they do everything possible to help with your banking.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Kirsten, Tasmania, reviewed over 6 years ago

Bank of us

Bank of us home loan review

Overall rating   9 / 10

Makes you feel important

Its nice to walk into a bank and see smiling friendly faces that are eager to help you.

Full review

Its nice to walk into a bank and see smiling friendly faces that are eager to help you.

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Debbie, Tasmania, reviewed almost 7 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available on new borrowings from $50,000
    • Your own Personal Relationship Manager

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.61% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available on new borrowings from $50,000
    • Your own Personal Relationship Manager
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.61% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • Virgin Money Reward Me Variable Rate Home Loan (Owner Occupier, Principal & Interest, LVR<80%)

    Virgin Money Reward Me Variable Rate Home Loan (Owner Occupier, Principal & Interest, LVR<80%)

    • Competitive rates from 3.69% p.a.
    • No application fees
    • Receive 20,000 Velocity Points for every $100,000 drawn at settlement.

    interest rate

    3.69% p.a. variable

    comparison rate*

    3.83% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Competitive rates from 3.69% p.a.
    • No application fees
    • Receive 20,000 Velocity Points for every $100,000 drawn at settlement.
    • Interest rate: 3.69% p.a. variable
    • Comparison rate*: 3.83% p.a.
    • Upfront fees: $150
    • Ongoing fees: $10.00 monthly
    • Discharge fee: $320.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $750,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.1

    Based on 7 Virgin Money home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    ME Flexible Home Loan (Fixed, Owner Occupier, LVR<80%, Principal & Interest)

    ME Flexible Home Loan (Fixed, Owner Occupier, LVR<80%, Principal & Interest)

    • Option to split your loan into fixed and variable
    • Offset available on the variable rate facility
    • Meet a mobile banker at a time or place that suits you

    interest rate

    3.89% p.a.
    fixed 2 years

    comparison rate*

    4.90% p.a.

    upfront fees

    $400

    Go to site

    More info

    • Option to split your loan into fixed and variable
    • Offset available on the variable rate facility
    • Meet a mobile banker at a time or place that suits you
    • Interest rate: 3.89% p.a.
      fixed 2 years
    • Comparison rate*: 4.90% p.a.
    • Upfront fees: $400
    • Ongoing fees: $0.00
    • Discharge fee: $350.00
    • Extra repayments: yes - free up to $30,000 during fixed rate period
    • Redraw facility: no
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $40,000
    • Maximum loan amount:
    • Type of loan: Fixed
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.7

    Based on 901 ME home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist

    interest rate

    3.67% p.a. variable

    comparison rate*

    3.69% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist
    • Interest rate: 3.67% p.a. variable
    • Comparison rate*: 3.69% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.3

    Based on 243 Heritage Bank home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 522 home loans in the Mozo comparison engine.

Compare more home loans

Look for a specific type of home loan:

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Back to top