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Bank of us home loan reviews

Bank of us
Bank of us's overall rating for home loans

(as rated by the Mozo community)

8.7 / 10

based on 26 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Bank of us

Recent Bank of us home loan reviews

Bank of us

Bank of us Home Loan review

Overall rating   10 / 10

Excellent products

Awesome people at branch and great bank

Full review

Awesome people at branch and great bank

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Cheree, Tasmania, reviewed over 3 years ago

Bank of us

Bank of us Home Loan review

Overall rating   10 / 10

Friendly helpful staff

B&E is the best bank in Australia because of the friendly staff who go out of their way to serve you with a smile and they even know my name! Their interest rates are fabulous and they talk to you in an easy to understand manner and nothing is...

Full review

B&E is the best bank in Australia because of the friendly staff who go out of their way to serve you with a smile and they even know my name! Their interest rates are fabulous and they talk to you in an easy to understand manner and nothing is too much trouble to explain. We have been with B&E for over 40 years and would never consider changing to any other bank!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Joanne, Tasmania, reviewed about 4 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) Topline review

Overall rating   10 / 10

Best interest rates & service

This bank is small enough to tailor their loans to the individual borrower. I have had bank accounts with the "big four" banks, but none could provide the individual service like B&E. I walk in the door and am greeted by my name. With Westpac and...

Full review

This bank is small enough to tailor their loans to the individual borrower. I have had bank accounts with the "big four" banks, but none could provide the individual service like B&E. I walk in the door and am greeted by my name. With Westpac and NAB, every time I enter the bank, the staff are different to the last time I visited. I am not recognised, I am just a number on a computer! If I ask for something a little different to their standard product line, no-one seems to have enough authority to approve and am told to return another day when someone else will be there. At B&E the comment was "what a great idea! We can organise that straight away". The branch manager has the authority to approve deals,without having to refer to higher authority.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Elvin, Tasmania, reviewed over 4 years ago

Bank of us

Bank of us Home Loan review

Overall rating   10 / 10

Excellent all round service, clear and concise

To be addressed by name and greeted with a smile makes me feel valued and appreciated. The ladies at the counter are always cheerful and helpful. Always willing to help and explain any questions. The manager is fantastic and always helpful and...

Full review

To be addressed by name and greeted with a smile makes me feel valued and appreciated. The ladies at the counter are always cheerful and helpful. Always willing to help and explain any questions. The manager is fantastic and always helpful and considerate. Online banking is great and I just love my bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Caroline, Tasmania, reviewed almost 5 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) Topline review

Overall rating   10 / 10

Awesome personal service

My local branch has the best staff and nothing is too much trouble on any enquiry we have had, I would never use one of the 4 big banks again as this is the best personal service you could receive. They even follow up a few months down the track...

Full review

My local branch has the best staff and nothing is too much trouble on any enquiry we have had, I would never use one of the 4 big banks again as this is the best personal service you could receive. They even follow up a few months down the track to see if you are happy with the way things are going and if you need any further help.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kim, Tasmania, reviewed about 5 years ago

Bank of us

Bank of us Home Loan review

Overall rating   9 / 10

Personal, friendly service and competitive

The products are great, the people are great, but the best thing about this bank is that they make you feel like an individual, not a number on a screen. Personal friendly service and very competitive in the market.

Full review

The products are great, the people are great, but the best thing about this bank is that they make you feel like an individual, not a number on a screen. Personal friendly service and very competitive in the market.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Sharon, Tasmania, reviewed over 5 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) Topline review

Overall rating   9 / 10

great

great service

Full review

great service

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

David, Tasmania, reviewed over 5 years ago

Bank of us

Bank of us Home Loan review

Overall rating   9 / 10

Best customer service where your dollars count

B & E gives personal service. They remember your name. They even phoned me when I forgot my sun glasses on the counter. They sit you down and don't hurry you. Everything is explained. If you want someone to go the extra mile then this is the bank...

Full review

B & E gives personal service. They remember your name. They even phoned me when I forgot my sun glasses on the counter. They sit you down and don't hurry you. Everything is explained. If you want someone to go the extra mile then this is the bank for you.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Cassandra, Tasmania, reviewed over 5 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) Topline review

Overall rating   8 / 10

Great

Friendly, helpful staff.

Full review

Friendly, helpful staff.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Phillip, Tasmania, reviewed almost 6 years ago

Bank of us

Bank of us Home Loan review

Overall rating   8 / 10

Amazing customer service with sound advice.

I like a bank where I can say I don't have a clue what I'm doing and they assist me with honesty and genuine courtesy...and I can ask the 'stupid' questions.

Full review

I like a bank where I can say I don't have a clue what I'm doing and they assist me with honesty and genuine courtesy...and I can ask the 'stupid' questions.

    Price   8 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Name not supplied, Tasmania, reviewed about 6 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) Topline review

Overall rating   8 / 10

Great customer service, no fuss loan.

Excellent customer service, and they use common sense when assessing the criteria, instead of relying on a computer program. Also, when you call them they answer right away.

Full review

Excellent customer service, and they use common sense when assessing the criteria, instead of relying on a computer program. Also, when you call them they answer right away.

    Price   7 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Joanne, Tasmania, reviewed about 6 years ago

Bank of us

Bank of us Home Loan review

Overall rating   8 / 10

Good rates and staff are easy to talk too

Good product have had no problems with it.

Full review

Good product have had no problems with it.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Debbie, Tasmania, reviewed about 6 years ago

Bank of us

Bank of us Topline (Owner Occupier, LVR<80%) Topline review

Overall rating   10 / 10

Fantasic genuine personal service

When I walk into the branch, they know my name. When I needed help sorting out my finances, it was not a problem.

Full review

When I walk into the branch, they know my name. When I needed help sorting out my finances, it was not a problem.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Michelle, Tasmania, reviewed over 6 years ago

Bank of us

Bank of us Home Loan review

Overall rating   10 / 10

Fantastic financial institution

B&E are a personal bank. You are known by staff, nothing is a problem for them and they do everything possible to help with your banking.

Full review

B&E are a personal bank. You are known by staff, nothing is a problem for them and they do everything possible to help with your banking.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Kirsten, Tasmania, reviewed almost 7 years ago

Bank of us

Bank of us Home Loan review

Overall rating   9 / 10

Makes you feel important

Its nice to walk into a bank and see smiling friendly faces that are eager to help you.

Full review

Its nice to walk into a bank and see smiling friendly faces that are eager to help you.

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Debbie, Tasmania, reviewed about 7 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments

    interest rate

    3.03% p.a. variable

    comparison rate*

    3.05% p.a.

    upfront fees

    $520

    Go to site

    More info

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments
    • Interest rate: 3.03% p.a. variable
    • Comparison rate*: 3.05% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.2

    Based on 637 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k

    interest rate

    3.09% p.a. variable

    comparison rate*

    3.09% p.a.

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k
    • Interest rate: 3.09% p.a. variable
    • Comparison rate*: 3.09% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    • No application fees
    • No monthly fees
    • No annual fees

    interest rate

    3.09% p.a. variable

    comparison rate*

    3.05% p.a.

    upfront fees

    $0

    Go to site

    More info

    • No application fees
    • No monthly fees
    • No annual fees
    • Interest rate: 3.09% p.a. variable
    • Comparison rate*: 3.05% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Need more information?
    Go to site

    More info

  • Featured product

     

    ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest) (Member Package)

    ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest) (Member Package)

    • 3.69% p.a. / 4.11% p.a. Comp Rate
    • Annual Fee of $395. Loan size $400k-$699k
    • Experts Choice - Australia's Best Bank 2018

    interest rate

    3.39% p.a. variable

    comparison rate*

    3.83% p.a.

    upfront fees

    $200

    Go to site

    More info

    • 3.69% p.a. / 4.11% p.a. Comp Rate
    • Annual Fee of $395. Loan size $400k-$699k
    • Experts Choice - Australia's Best Bank 2018
    • Interest rate: 3.39% p.a. variable
    • Comparison rate*: 3.83% p.a.
    • Upfront fees: $200
    • Ongoing fees: $395.00 yearly
    • Discharge fee: $350.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $400,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.7

    Based on 902 ME home loan reviews

    Need more information?
    Go to site

    More info

  • Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer

    interest rate

    2.99% p.a. variable

    comparison rate*

    3.02% p.a.

    upfront fees

    $596

    Go to site

    More info

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer
    • Interest rate: 2.99% p.a. variable
    • Comparison rate*: 3.02% p.a.
    • Upfront fees: $596
    • Ongoing fees: $0.00
    • Discharge fee: $535.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount: $850,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    6.3

    Based on 19 Homestar home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 532 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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