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Bank of us customer reviews

Overall rating
8.7/10
Price
8.0/10
Features
7.2/10
Customer service
8.9/10
Convenience
8.4/10
Trust
8.9/10
Based on 143 reviews as rated by the Mozo community. More about the mozo ratings

Recent Bank of us customer reviews

  • Bank of us Bank Account

    Overall rating   10 / 10
    This bank is AMAZING, switch!

    I LOVE our bank! They are warm, helpful and have great knowledge of advice. I highly recommend this bank they will help you from one account to switching all accounts and even tell you if one is better to stay elsewhere. Very easy communication and fast replys.

    Price
    9 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Abbey, Tasmania, reviewed 5 months ago
    More Bank of us bank account customer reviews
  • Bank of us Savings Account

    Overall rating   8 / 10
    Great personal customer service.

    This is a bank owned by its members. Customer service is great - they treat you like a person and not a number. You don’t have to wait in line. They monitor your accounts for any unusual activity and will get in touch with you if they do see something. I have not had any issues since being with them and they are very helpful.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Loretta, Tasmania, reviewed 7 months ago
    More Bank of us savings account customer reviews
  • Bank of us Home Insurance

    Overall rating   10 / 10
    I suggest this insurer because they help my needs.

    I recommend this insurer because they do their job and do it properly.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Allan, Tasmania, reviewed 8 months ago
    More Bank of us home insurance customer reviews
  • Bank of us Credit Card

    Overall rating   7 / 10
    No fees.

    Good no fee product.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    7 / 10
    Trust
    7 / 10
    Less
    Patti, Tasmania, reviewed 11 months ago
    More Bank of us credit card customer reviews
  • Bank of us Term Deposit

    Overall rating   10 / 10
    BEST bank in Tassie.

    They are just easy to deal with in store and over the phone.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Daniel, Tasmania, reviewed about 1 year ago
    More Bank of us term deposit customer reviews
  • Bank of us Go to

    Overall rating   8 / 10
    Good customer service, but subpar online banking

    As they are a fairly small bank, you do get very good service, as they are focused entirely on the customer, the one complaint I have is that their mobile banking app is fairly bad. As someone who uses their phone frequently and tries to do as much as I can on the go (check emails, bank balance etc) I would hope to see this improved in the future.

    Price
    9 / 10
    Features
    4 / 10
    Customer service
    7 / 10
    Convenience
    7 / 10
    Trust
    9 / 10
    Less
    Aicha, Tasmania, reviewed over 5 years ago
    More Bank of us debit card customer reviews
  • Bank of us Home Loan

    Overall rating   10 / 10
    Excellent products

    Awesome people at branch and great bank

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Cheree, Tasmania, reviewed over 5 years ago
    More Bank of us home loan customer reviews
  • Bank of us Car Loan

    Overall rating   5 / 10
    Wouldn't give me a loan unless I gave deeds

    Seem to always have extra fees and charges.

    Features
    2 / 10
    Customer service
    4 / 10
    Convenience
    6 / 10
    Trust
    5 / 10
    Less
    Diana, Tasmania, reviewed almost 6 years ago
    More Bank of us car loan customer reviews
  • Bank of us Personal Loan

    Overall rating   10 / 10
    'Competitive premiums and great customer service'

    good

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Charles, Western Australia, reviewed almost 6 years ago
    More Bank of us personal loan customer reviews
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.