I never missed a payment! Yet they continuously decrease my credit which decreases my credit score it's funny how you do what's responsible by paying every time before the due date, more then the minimum and still lose credit! Makes no sense at all! There are no pros only cons with this horrible company!More Bank of us credit card customer reviews
I LOVE our bank! They are warm, helpful and have great knowledge of advice. I highly recommend this bank they will help you from one account to switching all accounts and even tell you if one is better to stay elsewhere. Very easy communication and fast replys.More Bank of us bank account customer reviews
This is a bank owned by its members. Customer service is great - they treat you like a person and not a number. You don’t have to wait in line. They monitor your accounts for any unusual activity and will get in touch with you if they do see something. I have not had any issues since being with them and they are very helpful.More Bank of us savings account customer reviews
As they are a fairly small bank, you do get very good service, as they are focused entirely on the customer, the one complaint I have is that their mobile banking app is fairly bad. As someone who uses their phone frequently and tries to do as much as I can on the go (check emails, bank balance etc) I would hope to see this improved in the future.More Bank of us debit card customer reviews
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