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BOQ Specialist reviews

Overall rating
7.9/10
Price
7.6/10
Features
7.3/10
Customer service
8.2/10
Convenience
7.5/10
Trust
8.4/10
Based on 34 reviews as rated by the Mozo community.

Recent BOQ Specialist reviews

  • BOQ Specialist Everyday Plus Account review

    Overall rating   10 / 10
    Looking forward to another 20 years.

    BOQ don't charge fees on your everyday bank card. Fast and efficient service. I've been with this bank for over 20 years with no complaints.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Rita, Queensland, reviewed 14 days ago
  • BOQ Specialist Home Loan review

    Overall rating   10 / 10
    Trusted Bank

    Laila at BOQ, MCQ is very professional, thorough, easy to reach etc. Can't thank her enough. At the time when we first met Laila for our Mortgage Loan, we were under incredible amount of pressure from misguidance from our Mortgage Broker. At that point, with less than a 10 days to settlement, we almost given up hope of buying our home. Laila then took care of everything and sorted everything for us in such a short span of time (when everything everywhere was getting closed/delayed/postponed due to Covid-19) and made us meet the tight deadlines and made the whole experience for us stress free, relaxed. We cannot thank her enough for this. We would absolutely go back to Laila, BOQ (of course at the beginning itself) next time and will definitely recommend her for all of our friends, colleagues etc.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Shilpa, New South Wales, reviewed 2 months ago
  • BOQ Specialist Platinum card review

    Overall rating   5 / 10
    Easy, simple - everything you want with a CC.

    Simple credit card, simple interface. Easy to understand.

    Price
    6 / 10
    Features
    7 / 10
    Customer service
    7 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Jason, Queensland, reviewed 2 months ago
  • BOQ Specialist Car Loan review

    Overall rating   0 / 10
    Not very helpful nor trustworthy.

    Poor communication with specialist - given pre-approval then withdrawn.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    2 / 10
    Convenience
    8 / 10
    Trust
    2 / 10
    Less
    Carl, Queensland, reviewed 5 months ago
  • BOQ Specialist Savings Account review

    Overall rating   8 / 10
    Great customer service.

    Customer service is fantastic. That's what keeps me there.

    Price
    5 / 10
    Features
    3 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Simone, Queensland, reviewed 8 months ago
  • BOQ Specialist One Account review

    Overall rating   3 / 10
    Annoying

    Not enough branches. Cards stuffing up. Can't bank a cheque without driving 40 mins!

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    8 / 10
    Less
    Kate, Victoria, reviewed almost 5 years ago
  • BOQ Specialist Term Deposit review

    Overall rating   7 / 10
    Reasonable customer service

    I like to be able to speak to someone in the local branch. You used to be able to do this, but now they direct you to a 1300 number which I detest. Press this if you want this, press that if you want that!! Time waster.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    6 / 10
    Convenience
    6 / 10
    Trust
    6 / 10
    Less
    Roma, Western Australia, reviewed about 5 years ago
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