BOQ Specialist reviews

BOQ Specialist
BOQ Specialist overall rating

(as rated by the Mozo community)

8.1 / 10

based on 21 reviews

 

Price

Features

Customer service

Convenience

Trust

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Latest BOQ Specialist reviews

BOQ Specialist

BOQ Specialist Everyday Plus Account bank account review

Overall rating   10 / 10

Great customer service

Overall very happy with my bank. Only thing I am not happy with is that they charge $15.00 if you don't have enough money in your account for a direct debit but still don't honour the direct debit. I think if they are going to charge $15.00, they...

Full review

Overall very happy with my bank. Only thing I am not happy with is that they charge $15.00 if you don't have enough money in your account for a direct debit but still don't honour the direct debit. I think if they are going to charge $15.00, they should honour the direct debit.

    Price   10 / 10

Less

Alexandra, Queensland, reviewed about 1 year ago

BOQ Specialist

BOQ Specialist credit card review

Overall rating   5 / 10

Great customer service

personalised service

Full review

personalised service

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Tracie, Queensland, reviewed almost 3 years ago

BOQ Specialist

BOQ Specialist One Account debit card review

Overall rating   3 / 10

Annoying

Not enough branches. Cards stuffing up. Can't bank a cheque without driving 40 mins!

Full review

Not enough branches. Cards stuffing up. Can't bank a cheque without driving 40 mins!

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   8 / 10

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Kate, Victoria, reviewed almost 3 years ago

BOQ Specialist

BOQ Specialist term deposit review

Overall rating   7 / 10

Reasonable customer service

I like to be able to speak to someone in the local branch. You used to be able to do this, but now they direct you to a 1300 number which I detest. Press this if you want this, press that if you want that!! Time waster.

Full review

I like to be able to speak to someone in the local branch. You used to be able to do this, but now they direct you to a 1300 number which I detest. Press this if you want this, press that if you want that!! Time waster.

    Price   7 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

Less

Roma, Western Australia, reviewed over 3 years ago

BOQ Specialist

BOQ Specialist home loan review

Overall rating   0 / 10

No

Should be higher interest on bank accounts and a bonus for having multiple accs

Full review

Should be higher interest on bank accounts and a bonus for having multiple accs

    Price   3 / 10

    Features   0 / 10

    Customer service   2 / 10

    Convenience   1 / 10

    Trust   0 / 10

Less

Tia, , reviewed over 3 years ago

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