Overall very happy with my bank. Only thing I am not happy with is that they charge $15.00 if you don't have enough money in your account for a direct debit but still don't honour the direct debit. I think if they are going to charge $15.00, they...
Overall very happy with my bank. Only thing I am not happy with is that they charge $15.00 if you don't have enough money in your account for a direct debit but still don't honour the direct debit. I think if they are going to charge $15.00, they should honour the direct debit.
Alexandra (QLD), reviewed about 1 year ago
BOQ Specialist
Everyday Plus Account
Not enough branches. Cards stuffing up. Can't bank a cheque without driving 40 mins!
Not enough branches. Cards stuffing up. Can't bank a cheque without driving 40 mins!
Kate (VIC), reviewed almost 3 years ago
BOQ Specialist
One Account
I like to be able to speak to someone in the local branch. You used to be able to do this, but now they direct you to a 1300 number which I detest. Press this if you want this, press that if you want that!! Time waster.
I like to be able to speak to someone in the local branch. You used to be able to do this, but now they direct you to a 1300 number which I detest. Press this if you want this, press that if you want that!! Time waster.
Roma (WA), reviewed about 3 years ago
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