Customer service is fantastic. That's what keeps me there.
Easy and convenient.
Best service for any bank or credit union I have been associated with.
The service level from our local branch is excellent and we know many of the team members. We trust them to give us the best advice and work to get the best deal for us.
BOQ staff is amazing. They are kind and considerate to others
Not enough branches. Cards stuffing up. Can't bank a cheque without driving 40 mins!
I like to be able to speak to someone in the local branch. You used to be able to do this, but now they direct you to a 1300 number which I detest. Press this if you want this, press that if you want that!! Time waster.
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