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Chubb Australia Travel insurance reviews

Overall rating
Value for money
Policy coverage
Customer service
Claims handling
Trust
Based on 2 travel insurance reviews as rated by the Mozo community.

Recent Chubb Australia travel insurance customer reviews

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  • Chubb Australia Travel Insurance

    Excellent service. Efficient. Would recommend.

    I was quickly reimbursed of my claims. The first claims handler was not efficient and did not deal with my claim for 8 months but then I was passed off to a guy and he provided amazing support. Customer service excellent, claims handlers are very polite, calm and efficient. My situation was dealt with very seriously once I requested someone else to deal with my claims and my claim was processed super quick. I’m very grateful and thankful to such an amazing travel insurance company.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Caitlin, Victoria, reviewed 6 months ago
  • Chubb Australia Travel Insurance

    Travel cancellation - great experience.

    Great to deal with after Covid-19 caused holiday cancellation. Initially it was tough to get the claim accepted for cancellation but once the Aus govt issued 'Do Not Travel' advice for all countries Chubb was prompt and fair in all dealings and were even prompting me to respond to emails at one point. Would certainly recommend to peers.

    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Elliott, New South Wales, reviewed 10 months ago
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