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Chubb Australia Travel insurance reviews

Overall rating
10.0/10
Value for money
10.0/10
Policy coverage
10.0/10
Customer service
10.0/10
Claims handling
10.0/10
Trust
9.0/10
Based on 2 reviews as rated by the Mozo community.

Recent Chubb Australia travel insurance reviews

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  • Chubb Australia Travel Insurance review

    Overall rating   10 / 10
    Excellent service. Efficient. Would recommend.

    I was quickly reimbursed of my claims. The first claims handler was not efficient and did not deal with my claim for 8 months but then I was passed off to a guy and he provided amazing support. Customer service excellent, claims handlers are very polite, calm and efficient. My situation was dealt with very seriously once I requested someone else to deal with my claims and my claim was processed super quick. I’m very grateful and thankful to such an amazing travel insurance company.

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Caitlin, Victoria, reviewed about 1 month ago
  • Chubb Australia Travel Insurance review

    Overall rating   10 / 10
    Travel cancellation - great experience.

    Great to deal with after Covid-19 caused holiday cancellation. Initially it was tough to get the claim accepted for cancellation but once the Aus govt issued 'Do Not Travel' advice for all countries Chubb was prompt and fair in all dealings and were even prompting me to respond to emails at one point. Would certainly recommend to peers.

    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    8 / 10
    Less
    Elliott, New South Wales, reviewed 6 months ago
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