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Citi Bank account reviews

Overall rating
6.7/10
Price
7.2/10
Features
6.7/10
Customer service
6.4/10
Convenience
6.0/10
Trust
6.8/10
Based on 122 reviews as rated by the Mozo community.
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Featured bank account from Citi

Global Currency Account

account fee
$0.00
Payment Options
PayID, Samsung Pay
interest rate
0% p.a.

Promoted

Recent Citi bank account reviews

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  • Citi Plus Transaction Account review

    Overall rating   10 / 10
    Free international transaction

    I like that they have international transaction fee free.

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    Price
    10 / 10
    Features
    1 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Meilee, New South Wales, reviewed 9 days ago
  • Citi Global Currency Account review

    Overall rating   6 / 10
    Not many physical branches but good remote service

    Good rates on currency conversion.

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    Price
    7 / 10
    Features
    6 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    8 / 10
    Less
    Patrick, South Australia, reviewed 11 days ago
  • Citi Bank Account review

    Overall rating   7 / 10
    Good card for using overseas & foreign purchases.

    I like that there are no international charges for purchases and for using the card overseas. I don't like that there aren't many branches.

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    Price
    10 / 10
    Features
    10 / 10
    Customer service
    8 / 10
    Convenience
    1 / 10
    Trust
    7 / 10
    Less
    Erin, New South Wales, reviewed 12 days ago
  • Citi Global Currency Account review

    Overall rating   6 / 10
    Great account for overseas travel.

    Great account for overseas travel. Competitive rates and minimal overseas currency fees.

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    Price
    7 / 10
    Features
    7 / 10
    Customer service
    7 / 10
    Convenience
    5 / 10
    Trust
    5 / 10
    Less
    Ana, Queensland, reviewed 4 months ago
  • Citi Global Currency Account review

    Overall rating   1 / 10
    Do not use as a travel account!!!

    Do not use this account if you are travelling!!!! In order to transfer money, convert money into another currency or do anything with this account you are required to enter a one time pin code that is awesome to your mobile. I lost my phone overseas. When I rang asking to change my mobile number I was told that it was impossible for me to do this unless I sent a letter (I could not do this via the phone or email) stating that I wished to change my phone number along with copies of my passport, birth certificate and drivers licence. This left me virtually unable to use my travel account whilst overseas. Very unhelpful customer service. The website also instructed me to call if I lost my phone and that someone would be able to assist me to change my number. This was a lie.

    Read full review
    Price
    6 / 10
    Features
    1 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Rae, Western Australia, reviewed 5 months ago
  • Citi Bank Account review

    Overall rating   7 / 10
    Easy to do transactions online

    Citi has good online services.

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    Price
    7 / 10
    Features
    8 / 10
    Customer service
    7 / 10
    Convenience
    7 / 10
    Trust
    6 / 10
    Less
    Sergio, Western Australia, reviewed over 1 year ago
  • Citi Global Currency Account review

    Overall rating   10 / 10
    Great bank

    Citi is a great bank. I would recommend it to others.

    Read full review
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Debra, Queensland, reviewed over 1 year ago
  • Citi Plus Transaction Account review

    Overall rating   4 / 10
    They are not consistent with their answers

    Every time I call them I get different responses to the same question. They lie to get you to accept their product.

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    Price
    2 / 10
    Features
    4 / 10
    Customer service
    4 / 10
    Convenience
    4 / 10
    Trust
    2 / 10
    Less
    Julie, Queensland, reviewed over 1 year ago
  • Citi Plus Transaction Account review

    Overall rating   3 / 10
    Poor account security, competitive exchange rates.

    Poor account security, I have been victim to fraudulent transactions multiple times. Great international currency exchange rates.

    Read full review
    Price
    8 / 10
    Features
    8 / 10
    Customer service
    2 / 10
    Convenience
    2 / 10
    Trust
    0 / 10
    Less
    Claire, Victoria, reviewed over 2 years ago
  • Citi Bank Account review

    Overall rating   8 / 10
    Great customer service and fees.

    No fees, great customer service.

    Read full review
    Price
    10 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    2 / 10
    Trust
    6 / 10
    Less
    Annabelle, Victoria, reviewed about 4 years ago
  • Citi Plus Transaction Account review

    Overall rating   9 / 10
    Great for overseas transactions

    I use this account as my overseas transaction account. I must have saved a lot of money through this. I'm very rarely charged atm fees and they don't charge currency conversion fees. Using this card in Australia is fine too although they dont have branches in Adelaide which is a bit annoying.

    Read full review
    Price
    10 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Elliot, South Australia, reviewed over 4 years ago
  • Citi Plus Transaction Account review

    Overall rating   8 / 10
    Great account, no fees and great app!

    Great account with low fees, only downside is lack of branches but the app is great so I don't worry about this.

    Read full review
    Price
    10 / 10
    Features
    9 / 10
    Customer service
    8 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    James, South Australia, reviewed over 4 years ago
  • Citi Plus Transaction Account review

    Overall rating   10 / 10
    Perfect for overseas travel!

    Love it as there are no account fees and no international ATM fees!

    Read full review
    Price
    10 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Jenna, South Australia, reviewed over 4 years ago
  • Citi Plus Transaction Account review

    Overall rating   9 / 10
    I would surely recommend it!

    I've been a Citibank client for 7 years. Their service is excellent and I'm very very happy with all the products I have with them. I would surely recommend it!

    Read full review
    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Angela, Western Australia, reviewed over 4 years ago
  • Citi Plus Transaction Account review

    Overall rating   10 / 10
    Amazing customer service

    Citibank has amazing customer service and has ATMs all over the world, so I don't pay fees when I travel.

    Read full review
    Price
    8 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Luke, Tasmania, reviewed over 4 years ago
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    Bank account comparisons on Mozo - rates updated daily

    • Everyday Options

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID
      interest rate
      0.01% p.a.

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    • Easy Transaction Account

      account fee
      $0.00
      Payment Options
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      interest rate
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      account fee
      $0.00
      Payment Options
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      interest rate
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    • Access Advantage

      account fee
      $5.00$0 monthly account fee if you deposit min. $2,000 per month
      Payment Options
      Apple Pay, Google Pay, PayID, Samsung Pay, Garmin, Fitbit
      interest rate
      0% p.a.

      Promoted

    • Bank Account

      account fee
      $0.00
      Payment Options
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      interest rate
      0% p.a.

      Promoted

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.