There is always someone on the end of the phone to advise me when I want to invest money. Nothing is too much trouble for them. I certainly praise Citi Bank to my friends and family.
I hate to give bad reviews but this is necessary. 6 mos ago I was a victim of identity theft. Issue is resolved and my credit report updated, including adding documents to prove this was not my doing. A month after its all resolved, also during a pandemic, Citibank contacts me to say my credit score decreased so they're lowering my limit to what I owed at the time. I was upset but I figured it was probably a timing thing so I didn't complain. Since then my score increased higher than it was before the identity theft and today I get an email saying they again lowered my credit limit to what my current balance is. I honestly don't have any bad marks on my credit to cause them to do this and after being with them for 10 years I expected different. The idea is to pay off the card but leave it open so your debt ratio remains good but they keep decreasing my limit so I'm getting "socked" twice on my score, once for the lower debt ratio and again for the fact that the company lowered my limit. I've had a chase card for less time and this never happened so I recommend checking out Chase before Citibank.
No ATM fees, no Account keeping fees, no international transaction fees and it also works as a debit credit card for online purchases. Citibank is a really great bank.
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