I am my sister's executor, who banks with Citi. I am not a person who puts up reviews (I have only done 1 ever). Trying to deal with Citi has been the most difficult part of fulfilling executer duties. There are no branches to visit in WA to visit. Examples are the Estate Management team write letters & include a number to ring if you have problems. When you finally get through, as soon as you say Estate Management, you get told they will call you & you get cut off. I am trying to sell my sisters house & need to transfer the mortgage into my name. This requires to the mortgage to be cleared (there is no debt) & the title, held by Citibank, to be sent to Landgate. I have sent docs to Citibank 3 weeks ago - no call. I ring & get blocked. My recommendation is to avoid Citibank unless you have heaps of time and can deal with the fustration.
I love this company because they are great and have great customer service and they accessible and cheap. Citi is a great company. I know it.More Citi travel insurance customer reviews
There is always someone on the end of the phone to advise me when I want to invest money. Nothing is too much trouble for them. I certainly praise Citi Bank to my friends and family.More Citi savings account customer reviews
No ATM fees, no Account keeping fees, no international transaction fees and it also works as a debit credit card for online purchases. Citibank is a really great bank.More Citi debit card customer reviews
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