Defence Bank bank account reviews

Defence Bank
Defence Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.5 / 10

based on 35 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Defence Bank

Recent Defence Bank bank account reviews

Defence Bank

Defence Bank Everyday Access bank account review

Overall rating   9 / 10

Highly recommend this institution to everyone

Service is fabulous, the rates and extras are competitive and the overall experiencing is very personalised without being pushy.

Full review

Service is fabulous, the rates and extras are competitive and the overall experiencing is very personalised without being pushy.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Katrina, Queensland, reviewed 5 months ago

Defence Bank

Defence Bank National Access bank account review

Overall rating   10 / 10

Extremely happy with my 14 years of service

Awesome service & competitive rates. Online and phone banking is extremely user friendly. Recent renovations at my branch has you feeling like you've walked into a cafe not a bank.

Full review

Awesome service & competitive rates. Online and phone banking is extremely user friendly. Recent renovations at my branch has you feeling like you've walked into a cafe not a bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Katrina, Queensland, reviewed 5 months ago

Defence Bank

Defence Bank National Access bank account review

Overall rating   10 / 10

Brilliant provider

Love the bank as it is personal and never talk to a machine

Full review

Love the bank as it is personal and never talk to a machine

    Price   5 / 10

Less

Marcia, Queensland, reviewed almost 2 years ago

Defence Bank

Defence Bank Everyday Access bank account review

Overall rating   10 / 10

Very happy customer for over 20 years

I've been a member since 1999 and will continue to be for years to come.

Full review

I've been a member since 1999 and will continue to be for years to come.

    Price   10 / 10

Less

Hope, Queensland, reviewed almost 2 years ago

Defence Bank

Defence Bank bank account review

Overall rating   10 / 10

The service is always spot on and very friendly

I've been with this bank for 25 years. They have always been extremely helpful in every way possible and I couldn't ask for anything bette. I'd recommend them to anyone.

Full review

I've been with this bank for 25 years. They have always been extremely helpful in every way possible and I couldn't ask for anything bette. I'd recommend them to anyone.

    Price   10 / 10

Less

Karen, Victoria, reviewed almost 2 years ago

Defence Bank

Defence Bank National Access bank account review

Overall rating   10 / 10

Great deals and customer service

The staff are really friendly and honest. Online banking is very easy to understand and use.

Full review

The staff are really friendly and honest. Online banking is very easy to understand and use.

    Price   10 / 10

Less

Caitlin, Victoria, reviewed about 2 years ago

Defence Bank

Defence Bank bank account review

Overall rating   10 / 10

Excellent service, no complaints for Defence Bank

Very happy with this bank

Full review

Very happy with this bank

    Price   5 / 10

Less

Kim, Queensland, reviewed over 2 years ago

Defence Bank

Defence Bank National Access bank account review

Overall rating   8 / 10

Great customer service and very friendly staff

Because you asked about a bank not an insurer!

Full review

Because you asked about a bank not an insurer!

    Price   6 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   2 / 10

    Trust   10 / 10

Less

Tony, New South Wales, reviewed almost 4 years ago

Defence Bank

Defence Bank National Access bank account review

Overall rating   7 / 10

Competitive rates

Great service, friendly people and always competitive.

Full review

Great service, friendly people and always competitive.

    Price   9 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   10 / 10

Less

Al, Victoria, reviewed almost 4 years ago

Defence Bank

Defence Bank bank account review

Overall rating   3 / 10

Going to leave this bank very soon

They will not discuss getting rid of bank fees, they charge for each card you have each month. If you get rejected because you don't have enough money in the account they charge you $2. Toooo many fees.

Full review

They will not discuss getting rid of bank fees, they charge for each card you have each month. If you get rejected because you don't have enough money in the account they charge you $2. Toooo many fees.

    Price   4 / 10

    Features   1 / 10

    Customer service   2 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Lori, Queensland, reviewed about 4 years ago

Defence Bank

Defence Bank bank account review

Overall rating   8 / 10

Defence bank has been awesome so far

Defence bank previously named defcredit is a credit union thus being so it makes it possible for their prices for the account to be cheaper and loans to be at a lower interest rate. They use redi teller ATMs and so far I have always been able to...

Full review

Defence bank previously named defcredit is a credit union thus being so it makes it possible for their prices for the account to be cheaper and loans to be at a lower interest rate. They use redi teller ATMs and so far I have always been able to get to one no matter what town that I have been in. For any defence force member, they are a great bank and they are at every military base and they are knowledgeable about all military programs that are running. I have never had a single problem with them and their staff have always been friendly.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   10 / 10

Less

Jamie, , reviewed over 4 years ago

Defence Bank

Defence Bank bank account review

Overall rating   3 / 10

No weekend support from actual bank.

The bank provides nil support on weekends &/or public holidays.

Full review

The bank provides nil support on weekends &/or public holidays.

    Price   5 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   2 / 10

Less

Name not supplied, Victoria, reviewed over 5 years ago

Defence Bank

Defence Bank bank account review

Overall rating   10 / 10

Awesome customer service

Great bank but difficult to access if you're not a member of the Defence Force.

Full review

Great bank but difficult to access if you're not a member of the Defence Force.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Name not supplied, Western Australia, reviewed over 5 years ago

Defence Bank

Defence Bank National Access bank account review

Overall rating   7 / 10

Good customer focused business

They understand the needs of community focused banking. There are no grey areas that the big four seem to have.

Full review

They understand the needs of community focused banking. There are no grey areas that the big four seem to have.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Name not supplied, Queensland, reviewed over 5 years ago

Defence Bank

Defence Bank National Access bank account review

Overall rating   9 / 10

A very good bank for this account

Great customer service and a good bank to deal with.

Full review

Great customer service and a good bank to deal with.

    Price   6 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   3 / 10

    Trust   10 / 10

Less

Name not supplied, Australian Capital Territory, reviewed over 5 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • Suncorp Everyday Options

    Suncorp Everyday Options

    account fee

    $0.00$0 monthly account keeping fees when you open a new account before 30 June 2019

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Atm networks: Suncorp, RediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.9

    Based on 1048 Suncorp bank account reviews

    Need more information?
    Go to site

    More info

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Everyday Access

    Bank Australia Everyday Access

    • Unlimited fee free transactions at thousands of ATMs including those of all the major banks, every EFTPOS outlet, and at our branches
    • Access to your money through our Android or Apple app and internet banking
    • Access to Apple Pay, Google Pay and Samsung Pay

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Unlimited fee free transactions at thousands of ATMs including those of all the major banks, every EFTPOS outlet, and at our branches
    • Access to your money through our Android or Apple app and internet banking
    • Access to Apple Pay, Google Pay and Samsung Pay
    • Atm networks: rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
      Balances from $50,000: 0.05% p.a.
      Balances from $100,000: 0.10% p.a.
    • Fee free transactions: Unlimited transactions from phone, internet, network ATM, BPay, EFTPOS, Bank@Post and counter deposits.
    Overall rating

    7.5

    Based on 115 Bank Australia bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Hero Transaction Account

    Bankwest Hero Transaction Account

    • Free and unlimited access to Australia's largest bank ATM network
    • 1.5% p.a. variable interest rate on balances up to $5,000
    • No monthly account fees when you deposit $2k monthly (e.g. salary)

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    Payment Options

    Apple Pay, Google Pay, Payment Ring

    interest rate

    1.50% p.a.

    Go to site

    More info

    • Free and unlimited access to Australia's largest bank ATM network
    • 1.5% p.a. variable interest rate on balances up to $5,000
    • No monthly account fees when you deposit $2k monthly (e.g. salary)
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 1.50% p.a.
      Balances from $5,000: 0.00% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and MasterCard debit purchases
    Overall rating

    8.0

    Based on 974 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.2

    Based on 531 ING bank account reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 93 bank accounts in the Mozo comparison engine.

Compare more bank accounts

Look for a specific type of bank account:

-- Choose type --
Back to top