As a Afghan Veteran and I long term member of this bank, I'd have to say I love the easy online Access. Downside is once your out of the ADF you can't access the bank because it's all on bases.
Defence Bank are a reliable financial institution, and I have had very few issues with them over the many years I have been associated with them. The only minor issue is access to the very limited number of physical branches (ostensibly located on Defence establishments), in the very rare chance that I am required to attend a branch in person. Overall however, they are extremely good.
Service is fabulous, the rates and extras are competitive and the overall experiencing is very personalised without being pushy.
Awesome service & competitive rates. Online and phone banking is extremely user friendly. Recent renovations at my branch has you feeling like you've walked into a cafe not a bank.
They will not discuss getting rid of bank fees, they charge for each card you have each month. If you get rejected because you don't have enough money in the account they charge you $2. Toooo many fees.
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