Defence Bank are a reliable financial institution, and I have had very few issues with them over the many years I have been associated with them. The only minor issue is access to the very limited number of physical branches (ostensibly located on Defence establishments), in the very rare chance that I am required to attend a branch in person. Overall however, they are extremely good.
Service is fabulous, the rates and extras are competitive and the overall experiencing is very personalised without being pushy.
Awesome service & competitive rates. Online and phone banking is extremely user friendly. Recent renovations at my branch has you feeling like you've walked into a cafe not a bank.
They will not discuss getting rid of bank fees, they charge for each card you have each month. If you get rejected because you don't have enough money in the account they charge you $2. Toooo many fees.
Defence bank previously named defcredit is a credit union thus being so it makes it possible for their prices for the account to be cheaper and loans to be at a lower interest rate. They use redi teller ATMs and so far I have always been able to get to one no matter what town that I have been in. For any defence force member, they are a great bank and they are at every military base and they are knowledgeable about all military programs that are running. I have never had a single problem with them and their staff have always been friendly.
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