As a Afghan Veteran and I long term member of this bank, I'd have to say I love the easy online Access. Downside is once your out of the ADF you can't access the bank because it's all on bases.
I have been with DFCU and now Defence Bank for over 40 years and I have always been looked after.
Accessible, convenient, everything is explained and nothing is too hard.
Defence Bank are a reliable financial institution, and I have had very few issues with them over the many years I have been associated with them. The only minor issue is access to the very limited number of physical branches (ostensibly located on Defence establishments), in the very rare chance that I am required to attend a branch in person. Overall however, they are extremely good.
Service is fabulous, the rates and extras are competitive and the overall experiencing is very personalised without being pushy.
Awesome service & competitive rates. Online and phone banking is extremely user friendly. Recent renovations at my branch has you feeling like you've walked into a cafe not a bank.
Love the bank as it is personal and never talk to a machine
I've been a member since 1999 and will continue to be for years to come.
I've been with this bank for 25 years. They have always been extremely helpful in every way possible and I couldn't ask for anything bette. I'd recommend them to anyone.
The staff are really friendly and honest. Online banking is very easy to understand and use.
Very happy with this bank
Because you asked about a bank not an insurer!
Great service, friendly people and always competitive.
They will not discuss getting rid of bank fees, they charge for each card you have each month. If you get rejected because you don't have enough money in the account they charge you $2. Toooo many fees.
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