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Defence Bank bank account reviews

Defence Bank
Defence Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.6 / 10

based on 38 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Defence Bank

Recent Defence Bank bank account reviews

Defence Bank

Defence Bank Everyday Access Everyday Access review

Overall rating   8 / 10

The best customer service.

I have been with DFCU and now Defence Bank for over 40 years and I have always been looked after.

Full review

I have been with DFCU and now Defence Bank for over 40 years and I have always been looked after.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Darrel, New South Wales, reviewed about 22 hours ago

Defence Bank

Defence Bank Everyday Access Everyday Access review

Overall rating   10 / 10

Great customer service and convenience.

Accessible, convenient, everything is explained and nothing is too hard.

Full review

Accessible, convenient, everything is explained and nothing is too hard.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sean, Queensland, reviewed 21 days ago

Defence Bank

Defence Bank Everyday Access Everyday Access review

Overall rating   9 / 10

Excellent customer service. Products that suit me.

Defence Bank are a reliable financial institution, and I have had very few issues with them over the many years I have been associated with them. The only minor issue is access to the very limited number of physical branches (ostensibly located on...

Full review

Defence Bank are a reliable financial institution, and I have had very few issues with them over the many years I have been associated with them. The only minor issue is access to the very limited number of physical branches (ostensibly located on Defence establishments), in the very rare chance that I am required to attend a branch in person. Overall however, they are extremely good.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Bruce, South Australia, reviewed 21 days ago

Defence Bank

Defence Bank Everyday Access Everyday Access review

Overall rating   9 / 10

Highly recommend this institution to everyone

Service is fabulous, the rates and extras are competitive and the overall experiencing is very personalised without being pushy.

Full review

Service is fabulous, the rates and extras are competitive and the overall experiencing is very personalised without being pushy.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Katrina, Queensland, reviewed about 1 year ago

Defence Bank

Defence Bank National Access review

Overall rating   10 / 10

Extremely happy with my 14 years of service

Awesome service & competitive rates. Online and phone banking is extremely user friendly. Recent renovations at my branch has you feeling like you've walked into a cafe not a bank.

Full review

Awesome service & competitive rates. Online and phone banking is extremely user friendly. Recent renovations at my branch has you feeling like you've walked into a cafe not a bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Katrina, Queensland, reviewed about 1 year ago

Defence Bank

Defence Bank National Access review

Overall rating   10 / 10

Brilliant provider

Love the bank as it is personal and never talk to a machine

Full review

Love the bank as it is personal and never talk to a machine

    Price   5 / 10

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Marcia, Queensland, reviewed over 2 years ago

Defence Bank

Defence Bank Everyday Access Everyday Access review

Overall rating   10 / 10

Very happy customer for over 20 years

I've been a member since 1999 and will continue to be for years to come.

Full review

I've been a member since 1999 and will continue to be for years to come.

    Price   10 / 10

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Hope, Queensland, reviewed over 2 years ago

Defence Bank

Defence Bank Bank Account review

Overall rating   10 / 10

The service is always spot on and very friendly

I've been with this bank for 25 years. They have always been extremely helpful in every way possible and I couldn't ask for anything bette. I'd recommend them to anyone.

Full review

I've been with this bank for 25 years. They have always been extremely helpful in every way possible and I couldn't ask for anything bette. I'd recommend them to anyone.

    Price   10 / 10

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Karen, Victoria, reviewed over 2 years ago

Defence Bank

Defence Bank National Access review

Overall rating   10 / 10

Great deals and customer service

The staff are really friendly and honest. Online banking is very easy to understand and use.

Full review

The staff are really friendly and honest. Online banking is very easy to understand and use.

    Price   10 / 10

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Caitlin, Victoria, reviewed over 2 years ago

Defence Bank

Defence Bank Bank Account review

Overall rating   10 / 10

Excellent service, no complaints for Defence Bank

Very happy with this bank

Full review

Very happy with this bank

    Price   5 / 10

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Kim, Queensland, reviewed almost 3 years ago

Defence Bank

Defence Bank National Access review

Overall rating   8 / 10

Great customer service and very friendly staff

Because you asked about a bank not an insurer!

Full review

Because you asked about a bank not an insurer!

    Price   6 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   2 / 10

    Trust   10 / 10

Less

Tony, New South Wales, reviewed over 4 years ago

Defence Bank

Defence Bank National Access review

Overall rating   7 / 10

Competitive rates

Great service, friendly people and always competitive.

Full review

Great service, friendly people and always competitive.

    Price   9 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   10 / 10

Less

Al, Victoria, reviewed over 4 years ago

Defence Bank

Defence Bank Bank Account review

Overall rating   3 / 10

Going to leave this bank very soon

They will not discuss getting rid of bank fees, they charge for each card you have each month. If you get rejected because you don't have enough money in the account they charge you $2. Toooo many fees.

Full review

They will not discuss getting rid of bank fees, they charge for each card you have each month. If you get rejected because you don't have enough money in the account they charge you $2. Toooo many fees.

    Price   4 / 10

    Features   1 / 10

    Customer service   2 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Lori, Queensland, reviewed over 4 years ago

Defence Bank

Defence Bank Bank Account review

Overall rating   8 / 10

Defence bank has been awesome so far

Defence bank previously named defcredit is a credit union thus being so it makes it possible for their prices for the account to be cheaper and loans to be at a lower interest rate. They use redi teller ATMs and so far I have always been able to...

Full review

Defence bank previously named defcredit is a credit union thus being so it makes it possible for their prices for the account to be cheaper and loans to be at a lower interest rate. They use redi teller ATMs and so far I have always been able to get to one no matter what town that I have been in. For any defence force member, they are a great bank and they are at every military base and they are knowledgeable about all military programs that are running. I have never had a single problem with them and their staff have always been friendly.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   10 / 10

Less

Jamie, , reviewed almost 5 years ago

Defence Bank

Defence Bank Bank Account review

Overall rating   3 / 10

No weekend support from actual bank.

The bank provides nil support on weekends &/or public holidays.

Full review

The bank provides nil support on weekends &/or public holidays.

    Price   5 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   2 / 10

Less

Name not supplied, Victoria, reviewed about 6 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

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    Suncorp Everyday Options

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    Payment Options

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    interest rate

    0.01% p.a.

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    • Atm networks: Suncorp, RediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
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  • MyState Bank Everyday Account

    MyState Bank Everyday Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month or are under 23 years.

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin

    interest rate

    0% p.a.

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    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
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    7.5

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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
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    7.7

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  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank USaver Ultra Transaction Account

    UBank USaver Ultra Transaction Account

    • Interest paid on funds in linked USaver account
    • Visa Debit Card with Visa PayWave
    • No monthly account keeping fees

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, Samsung Pay, Garmin, Fitbit

    interest rate

    0% p.a.

    Go to site

    More info

    • Interest paid on funds in linked USaver account
    • Visa Debit Card with Visa PayWave
    • No monthly account keeping fees
    • Atm networks: NAB
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, internet, Visa debit and international purchases.
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    8.5

    Based on 24 UBank bank account reviews

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  • Featured product

     

    Citi Global Currency Account

    Citi Global Currency Account

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    PayID, Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account
    • Atm networks: Citibank
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $5,000: 0.50% p.a.
      Balances from $100,000: 0.75% p.a.
      Balances from $250,000: 1.50% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, phone, internet and linked Debit MasterCard purchases.
    Overall rating

    6.7

    Based on 117 Citi bank account reviews

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