Defence Bank bank account reviews

I have been with DFCU and now Defence Bank for over 40 years and I have always been looked after.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Accessible, convenient, everything is explained and nothing is too hard.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Defence Bank are a reliable financial institution, and I have had very few issues with them over the many years I have been associated with them. The only minor issue is access to the very limited number of physical branches (ostensibly located on Defence establishments), in the very rare chance that I am required to attend a branch in person. Overall however, they are extremely good.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Service is fabulous, the rates and extras are competitive and the overall experiencing is very personalised without being pushy.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Awesome service & competitive rates. Online and phone banking is extremely user friendly. Recent renovations at my branch has you feeling like you've walked into a cafe not a bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Love the bank as it is personal and never talk to a machine

Price   5 / 10

Less

I've been a member since 1999 and will continue to be for years to come.

Price   10 / 10

Less

I've been with this bank for 25 years. They have always been extremely helpful in every way possible and I couldn't ask for anything bette. I'd recommend them to anyone.

Price   10 / 10

Less

The staff are really friendly and honest. Online banking is very easy to understand and use.

Price   10 / 10

Less

Very happy with this bank

Price   5 / 10

Less

Because you asked about a bank not an insurer!

Price   6 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   2 / 10

Trust   10 / 10

Less

Great service, friendly people and always competitive.

Price   9 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   10 / 10

Less

They will not discuss getting rid of bank fees, they charge for each card you have each month. If you get rejected because you don't have enough money in the account they charge you $2. Toooo many fees.

Price   4 / 10

Features   1 / 10

Customer service   2 / 10

Convenience   1 / 10

Trust   5 / 10

Less

Defence bank previously named defcredit is a credit union thus being so it makes it possible for their prices for the account to be cheaper and loans to be at a lower interest rate. They use redi teller ATMs and so far I have always been able to get to one no matter what town that I have been in. For any defence force member, they are a great bank and they are at every military base and they are knowledgeable about all military programs that are running. I have never had a single problem with them and their staff have always been friendly.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   10 / 10

Less

The bank provides nil support on weekends &/or public holidays.

Price   5 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   1 / 10

Trust   2 / 10

Less