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Gateway Bank Home loan customer reviews

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Price
Features
Customer service
Convenience
Trust
Based on 24 home loan reviews as rated by the Mozo community.
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Recent Gateway Bank home loan customer reviews

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  • Gateway Bank Fixed Rate Home Loan (Owner Occupier, Principal & Interest) (Premium Package)

    Terrible

    Buyer beware. They claim to be a member bank but they certainly do not put their members first.

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    Ej, Victoria, reviewed over 3 years ago
  • Gateway Bank Variable Rate Home Loan (LVR<75%, Owner Occupier) (Premium Package)

    Competitive rates, simple, no-frills.

    The only reason I scored them low on product features and convenience is because they don't (yet) support NPP/OSKO transfers, or Apple/Android Pay. Their rates are great though, and so is their service over the phone (they don't have branches - only a head office in Sydney). They did a great job in picking up some fraudulent usage of my Visa debit card and are always very friend and helpful.

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    Alex, Queensland, reviewed about 4 years ago
  • Gateway Bank Fixed Rate Home Loan (Owner Occupier, Principal & Interest)

    Good value and personalised service

    The credit union ('CU') had very competitive pricing at the time, a simple easy to use web site and very helpful staff on their phone help line. The CU also has really interesting news letters that make customers feel a little less like a number / statistic. On the negative side I am a little concerned about their credit rating and would not take out a variable rate home loan with them.

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    B, Queensland, reviewed over 8 years ago
  • Gateway Bank Variable Rate Home Loan (Owner Occupier, Principal & Interest)

    Great customer service t

    Gateway credit union, Yellow brick road, have been awesome. Would not hesitate to recommend to family and friends. No hidden costs, do not have the fees associated with lots of big banks. Very friendly, always helpful.

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    Robyn, Victoria, reviewed over 8 years ago
  • Gateway Bank Home Loan

    A credit union worth leaving your bank for

    Such friendly service, and I always speak to the same person. Everything has been explained to me properly and I understood the process. They also have low fees - much better than the banks.

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    Scarlet, New South Wales, reviewed over 8 years ago
  • Gateway Bank Home Loan

    great rates and options

    Have been difficult with refinancing

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    Tammy french, , reviewed about 9 years ago
  • Gateway Bank Home Loan

    Excellent credit union

    Gateway really works with you to help you pick a product suited to you, helps you in times of hardship and also are very conservative lenders - they won't let you borrow more than you can repay! They are also competitive on interest rates :) Their service is fantastic and I have never had a problem with any of their staff in 4 years! Excellent.

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    Daniela, Victoria, reviewed about 9 years ago
  • Gateway Bank Variable Rate Home Loan (Owner Occupier, Principal & Interest)

    Competitive interest rates

    Competitive rates with excellent offset facility.

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    Jeannette, New South Wales, reviewed over 9 years ago
  • Gateway Bank Low Rate Essentials Home Loan (LVR<80%, Owner Occupier)

    Low interest rate and great customer service

    They have a low interest rate. It does not cost anything to revert to a fixed interest rate. They have great customer service. They're not big and arrogant.

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    Michael, Victoria, reviewed almost 10 years ago
  • Gateway Bank Variable Rate Home Loan (Owner Occupier, Principal & Interest)

    Fantastic products and competitive

    I have been a member for 30 years. I have had loans and line of credits with them over the time. They have always processed my applications quickly. They always communicate where the process is up to. The interest rates are competitive and when there is a cut in rates they generally pass it on the customers. I would recommend, and have done, to my family and friends. Banking is easy on the net. Very friendly staff.

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    Cathy, New South Wales, reviewed about 10 years ago
  • Gateway Bank Fixed Rate Home Loan (Owner Occupier, Principal & Interest)

    COMPETITIVE RATES AND EXCELLENT CUSTOMER SERVICE

    Information about their products can be viewed online. Whenever I have phoned the Gateway CU, there is no waiting time. Australian staff deal with all enquiries. Their customer service is excellent - they offer practical suggestions and solutions to my queries. Their mortgage and other interest rates are competitive. I have recommended Gateway CU to my family and friends without any hesitation.

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    Mozo community reviewer, New South Wales, reviewed over 10 years ago
  • Gateway Bank Fixed Rate Home Loan (Owner Occupier, Principal & Interest)

    Easy to work with, great service

    I like that they gave us a chance when no other bank would. It's nice to know that the younger generation are still appreciated for our hard work and ability to want to make a life for our family.

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    Mozo community reviewer, New South Wales, reviewed over 10 years ago
  • Gateway Bank Home Loan

    Great rates, terrible physical locations

    Excellent rate and online facilities. Can only access a physical location in Sydney though, and can't call on weekends, which is a major downside. They don't offer a credit card either, which can make it difficult to pay exactly what I owe exactly when I need to pay it.

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    Mitch, New South Wales, reviewed almost 11 years ago
  • Gateway Bank Home Loan

    Great service at great price

    They are there when I need them and don't harrass me with crap.

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    Bronwyn, New South Wales, reviewed over 11 years ago
  • Gateway Bank Home Loan

    They are nothing like the BIG banks, when rates move they don't dilly dally the just move them up or down accordingly.

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    Jovan, New South Wales, reviewed about 12 years ago
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    Home loan comparisons on Mozo - rates updated daily

    • Ultra Low Rate <95% LVR

      interest rate
      6.30% p.a. variable
      comparison rate
      6.58% p.a.

      Promoted
    • Unloan Variable

      interest rate
      5.99% p.a. variable
      comparison rate
      5.90% p.a.

      Promoted
    • Straight Up

      interest rate
      6.24% p.a. variable
      comparison rate
      6.24% p.a.

      Promoted
    • Neat Home Loan

      interest rate
      6.14% p.a. variable
      comparison rate
      6.16% p.a.

      Promoted
    • Fixed Rate Home Loan

      interest rate
      5.99% p.a.
      fixed 2 years
      comparison rate
      6.24% p.a.

      Promoted

    WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 465 home loans in the Mozo comparison engine.

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