I have found the staff to be very friendly and good at their jobs. I'm not treated as a number but a person and remembered from the last time I was in there, which isn't all the time as I only go into the credit union roughly once a month. The account and insurances that I have with them are the best I have found with low fees and good interest rates.
Make rules as they please and hold onto your money as they please. As for the staff, intimidating, arrogant and just plain rude unless you have money.
Cannot beat these guys anywhere for service and professionalism. Nice to be able to talk directly to your bank manager on a first name basis and have them actually know you as a client and a person not just a number. Well done.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 101 bank accounts in the Mozo comparison engine.Compare more bank accounts
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.