I recently applied for a car loan through the Greater bank. They were professional courteous and professional. They promptly returned calls and guided me through the whole process making it stress free and simple. I cannot recommend their excellent service highly enough. I was able to apply on line and they were in constant contact with me guiding me through the application process and did not make me feel stupid fir asking frequent questions. Once the loan was approved I was able to meet one on one and the loans officer explained all the finer details in language I could understand. They were prompt and delivered on all the deadlines. They even spoke directly with the car salesman on my behalf, which as a single female I was so grateful for. I really cannot fault them. Amazing service.
Pros: Great personal customer service, an old fashioned meeting with the Bank Manager, a conversation about why you want the loan, helpful information and advice about the best options the Bank can offer and a friendly phone call from the same Manager to advise that the loan has been approved and is in your account. Cons: None that I can think of!
For a person with over $5000 in savings, I can't even get a car loan. Being employed full time won't help either. You're happy to take $60 month in fees but not for a loan... Cheated comes to mind here. I could easily pay back $5000. I secured a loan elsewhere so we have no real need for Greater anymore.
I feel that after being with them for 10 years they would be a bit more flexible with their car loans and who they give car loans too. Also they need to branch out to more ATMs within Australia.
Very friendly personalised customer service. Go above and beyond to get me what I want.
An all in one car loan with easy repayments.
This awesome product has the best options available the best rates and fantastic customer service. Although the big banks may be asking for a lot of money, this bank option is cheap and more convenient to all people in australia and america. The only fault of this bank is that it does not operate in all of the countries in the world but if you are in america or australia this is the most recommended bank in those countries. I highly recommended it.
Love Greater! Customer service is best by far and their rates are very competitive.
The Greater had the lowest interest rate at the time I applied, excepting maybe the teachers credit union (about the same) I could pay the loan off at my own schedule, paying more when I please, monthly, weekly and even daily if I pleased. No additional charges for paying off early etc very flexible and reasonable. I could apply over the phone and internet, so there was less stress as I was working full time and couldn't get time off to visit a branch. The process only took a few days, so the loan was ready for when I needed it. Overall I was very satisfied.
The set up of the Payments is easy, i have no early payout fee, they encourage exrta payments, they tellers and the branch manager are all lovely people and are always willing to help.
Greater have a competitive interest rate as well as many beneficial optional extras on their car loans. Staff are friendly and helpful in all aspects, although finding an ATM anywhere other than a branch is incredibly difficult. Also I'm not happy about the fact that the newest celebrity endorsement is not an Australian, and therefore unlikely to have anything to do with GBS other than getting paid to endorse them.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 7.29% would cost $36,387.95 including fees.
Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 6.24% would cost $35,880.27 including fees.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 8.49% would cost $37,420.08 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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