Very disappointed. Filled out application. Site said I would receive an email within 48 hours indicating whether I needed to provide further documents. No response within the time frame indicated on the website. Contacted online help a few days later. Extremely unhelpful. Then when I checked my email there was an email indicating the application was declined- no request for documents to substantiate my application, no explanation. l was very disappointed and left wondering if this is a scam to steal personal data.
It's convenient, have had a couple of issues with being charged fees that I shouldn't have but with a phone call it was fixed. Customer service is pretty average when you want to ask about increasing your limit, pretty much don't bother calling unless you have a job, which I now know
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