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NRMA customer reviews

Overall rating
7.0/10
Price
4.0/10
Features
6.0/10
Customer service
8.0/10
Convenience
6.0/10
Trust
7.0/10
Based on 1 review as rated by the Mozo community. More about the mozo ratings

Recent NRMA customer reviews

  • NRMA Comprehensive Plus Car Insurance

    Overall rating   1 / 10
    Avoid NRMA Car Insurance

    NRMA car insurance is insane. They take your money and then expect you to wait months to get your car fixed. I have no doubt male drivers get their claims finalised weeks, if not months, before females. They leak your private details to scammers who then contact you on emails with big red warnings attached to them saying it is coming from outside the organisation. They ring you on private phone numbers and expect you to hand over your personal details to foreigners without ever verifying who they are. When you call them out on it they claim they dont have access to email. This is the most insane interaction I have ever had with a company. Avoid them, they are pulling a scam, not providing insurance.

    Price
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Karina, Tasmania, reviewed about 1 month ago
    More NRMA car insurance customer reviews
  • NRMA Home Plus Buildings & Contents Insurance

    Overall rating   10 / 10
    Best insurance company I been with at this moment.

    I have been with NMRA for 30 years in the last 5 years I have had to claim damages to my home due to the storms we have had. From the first time I rang to report the damage they were so good they arranged everything which was excellent and it took a lot of stress of me. I cannot find fault at this stage with NRMA home and contents insurance.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Sandra, New South Wales, reviewed 3 months ago
    More NRMA home insurance customer reviews
  • NRMA Car Loan

    Overall rating   7 / 10
    Good reputation but low value.

    Pros - Well known - Reputable - Customer Services Cons - Pricing - Flexibility

    Price
    4 / 10
    Features
    6 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    7 / 10
    Less
    Alif, Australian Capital Territory, reviewed about 1 year ago
    More NRMA car loan customer reviews
  • NRMA Travel Insurance

    Overall rating   10 / 10
    Worth using their services

    Excellent support. As a single female travelling abroad its imperitive that I have an insurer I can trust to look after me. These guys do it in spades!

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Katrina, Queensland, reviewed over 2 years ago
    More NRMA travel insurance customer reviews
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