Thumbnail icon for NRMA

NRMA reviews

Overall rating
7.0/10
Price
4.0/10
Features
6.0/10
Customer service
8.0/10
Convenience
6.0/10
Trust
7.0/10
Based on 1 review as rated by the Mozo community.

Recent NRMA reviews

  • NRMA Comprehensive Plus Car Insurance review

    Overall rating   1 / 10
    NRMA - Do Not place you’re trust in this company

    All in this company is lost. I have been with NRMA for a number of years and have always paid my insurance on time however recently NRMA cancelled my policy without advising me and when I questioned the representative on why I was not notified he advised that I was sent a number of emails which I never received, however the representative was quick to add that they could be in my junk file. When I asked why I was not sent a letter or text they advised email was my preference which I would never have agreed to. My car insurance is not like a gym membership that can significantly change someone’s life! I have been driving my car uninsured for over 3 months unknowingly! I have always been a responsible person and have always had insurance and registered my car on time for over 30 years and not once Have I ever driven a car that was not insured. Thanks NRMA! In addition to this the representative told me my new policy was an additional $50 each month due to natural disasters, so my insurance went from $97 A month to $140 a month. Obviously I was very upset that not only was I driving my car uninsured for 3 months but NRMA wanted to charge me more. As you can understand I was most upset about how this issue was handled and contacted GIO, Budget Direct and AAMI. They all offered me between $60-$70 a month with the same excess! So I strongly do not recommend NRMA!

    Price
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Sarah, New South Wales, reviewed 6 days ago
  • NRMA Car Loan review

    Overall rating   7 / 10
    Good reputation but low value.

    Pros - Well known - Reputable - Customer Services Cons - Pricing - Flexibility

    Price
    4 / 10
    Features
    6 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    7 / 10
    Less
    Alif, Australian Capital Territory, reviewed about 2 months ago
  • NRMA Home Plus Buildings & Contents Insurance review

    Overall rating   9 / 10
    Terrific service.

    The response to my claim was great. Good communication and understanding. The whole process was easy and the staff showed compassion.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Lynne, New South Wales, reviewed 3 months ago
  • NRMA Travel Insurance review

    Overall rating   10 / 10
    Worth using their services

    Excellent support. As a single female travelling abroad its imperitive that I have an insurer I can trust to look after me. These guys do it in spades!

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Katrina, Queensland, reviewed over 1 year ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.