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Ozicare Car insurance reviews

Overall rating
1.0/10
Value for money
8.0/10
Policy coverage
7.0/10
Customer service
10.0/10
Claims handling
1.0/10
Trust
1.0/10
Based on 1 review as rated by the Mozo community.

Recent Ozicare customer car insurance reviews

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  • Ozicare Comprehensive Car Insurance review

    Overall rating   1 / 10
    Poor claim accessor team.

    Their claims team is not responding to emergency repairs and they don’t have any SLA for any emergency claim. I am chasing them for an emergency claim to fix my car and they are not replying. They don’t understand the critical situation where we are expecting a baby any day we need our car fixed. I have taken all quotes and everything but they don’t have to review. I will go to fix but I was just requesting to review and approve but everyday I call them and they just say we are looking on priority but we don’t have any SLA. Then why do you guys call it an emergency fix?

    Value for money
    8 / 10
    Policy coverage
    7 / 10
    Customer service
    10 / 10
    Claims handling
    1 / 10
    Trust
    1 / 10
    Less
    Nishant, New South Wales, reviewed about 2 months ago
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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.