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Qudos Bank Personal loan customer reviews

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Customer service
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Based on 20 personal loan reviews as rated by the Mozo community.
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Recent Qudos Bank personal loan customer reviews

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  • Qudos Bank Unsecured Personal Loan (Variable)

    Pretty good.

    Not the cheapest but good service.

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    Judith, New South Wales, reviewed over 8 years ago
  • Qudos Bank Personal Loan

    Great interest rates

    After 15 years I have yet to have bad customer service.

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    Nicole, Queensland, reviewed over 8 years ago
  • Qudos Bank Personal Loan

    Always helps

    Always helpful

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    Con, , reviewed about 9 years ago
  • Qudos Bank Personal Loan

    Very belittling experience from customer service

    Just tried to organize a debt consolidation loan because we've been through a lot in the past with illness and family and are just starting to get back on track. After doing an online application we had a missed call from QQU. Called them back to see how it went, and it turned into the entire conversation with the lady talking down to me and her even laughing when I told her what car I had (for the application). She then commented on how embarrassing it was for us to be in this amount of debt (like I wasn't aware myself). I didn't mind not getting approved, it was expected. I was simply hoping to make life easier for ourselves. But then have someone pretty much BULLY you about a very personal part of our lives was terrible.

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    Dylan, , reviewed over 9 years ago
  • Qudos Bank Unsecured Personal Loan (Variable)

    Cheap and friendly

    It has great interest rates and friendly service. They don't have very good communication though and takes forever to get a loan approved. They have no ATM at my local town so I have to use another branch's ATM which can cost a fee each time. Internet banking is easy as well which is great.

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    Rose, New South Wales, reviewed over 9 years ago
  • Qudos Bank Unsecured Personal Loan (Variable)

    Takes a little longer but worth it

    Qantas Credit Union is a great brand, very trustworthy. It does take a little longer than other financial institutions to obtain credit cards or personal loans from application, but the benefits out weigh the application process. Very basic internet banking though.

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    Hayden, Victoria, reviewed about 10 years ago
  • Qudos Bank Unsecured Personal Loan (Variable)

    Rotten fees

    Terrible fees.

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    Yvette, Western Australia, reviewed over 10 years ago
  • Qudos Bank Unsecured Personal Loan (Variable)

    Easy set up with minimal cost involved

    I have now had a couple of personal loans held via Qantas Credit Union. They are a great/no frills service who don't overcharge. They don't have an application nor monthly service fee. They don't bog you down with options you don't require therefore are not charged accordingly. It was easy to set up and easy to manage ongoing. The only negative really is the number of branches.

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    Mozo community reviewer, New South Wales, reviewed over 10 years ago
  • Qudos Bank Unsecured Personal Loan (Variable)

    Avoid it!

    Avoid!! Staff don't seem to listen to the customer or read the application properly. My details were mixed up. Application was also mis-handled. Much better service going with one of the big four (except CBA). I ended up going elsewhere due to the process becoming too painful and them trying to sell other products I simply was not interested in, rather than concentrating on the application.

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    Paul, New South Wales, reviewed almost 11 years ago
  • Qudos Bank Unsecured Personal Loan (Variable)

    Don't pass on rate cuts in a timely manner

    They don't pass on interest rate cuts in a timely manner but as soon as the reserve bank increases interest rates they increase the rate on their loans.

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    Patrick, New South Wales, reviewed almost 12 years ago
  • Qudos Bank Unsecured Personal Loan (Variable)

    The best deal going around.

    In a modern day where flexibility seems to have been forgotten, QSCU is king. This loan has no establishment fees, no account keeping fees, and best of all, there is no fee to pay out the loan early. All you do is pay off the loan, and the interest. You don't pay the bank for the privilege of your business. It is honest, transparent and simple. I cannot recommend this loan highly enough.

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    Andrew, New South Wales, reviewed about 12 years ago
  • Qudos Bank Unsecured Personal Loan (Variable)

    Great customer service

    I found the credit union to be both helpful and most enjoyable process ever best friendly staff and most helpful.

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    Yvette, Western Australia, reviewed about 12 years ago
  • Qudos Bank Personal Loan

    The personal service competitive rates, quick turn around and attention to details was awesome - some of the big financial institutions should wake up and take note !!!

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    Alistair , New South Wales, reviewed about 12 years ago
  • Qudos Bank Personal Loan

    For a bank, they're not the worst, but the best bank may still be under the mattress.

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    Leanne, New South Wales, reviewed about 12 years ago
  • Qudos Bank Personal Loan

    I applied for an Unsecured Line of Credit and found the staff extremely helpful. I would highly recommend this institution and this product to everyone.

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    Kathryn, Tasmania, reviewed over 12 years ago
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    Personal loan comparisons on Mozo - rates updated daily

    • Unsecured Personal Loan

      interest rate
      6.75% p.a.to 26.95% p.a.
      comparison rate
      6.75% p.a.to 26.95% p.a.based on $30,000
      over 5 years

      Repayment terms from 2 years to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,430.23 including fees.

      Promoted
    • Unsecured Personal Loan

      interest rate
      5.76% p.a.to 24.03% p.a.
      comparison rate
      6.55% p.a.to 24.98% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.76% would cost $35,173.52 including fees.

      Promoted
    • Low Rate Personal Loan

      interest rate
      6.57% p.a.to 8.48% p.a.
      comparison rate
      7.19% p.a.to 8.84% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Express Personal Loan

      interest rate
      14.95% p.a.to 27.95% p.a.
      comparison rate
      29.30% p.a.to 42.8% p.a.based on $10,000
      over 3 years

      Repayment terms from 2 years to 4 years. Representative example: a 3 year $10,000 loan at 14.95% would cost $14,324.71 including fees.

      Promoted
    • Debt Consolidation Loan

      interest rate
      5.76% p.a.to 24.03% p.a.
      comparison rate
      6.57% p.a.to 24.99% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.76% would cost $35,173.52 including fees.

      Promoted

    WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    Want more? Compare all 240 personal loans in the Mozo comparison engine.

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