Product | Account fee | Payment options | Interest rate |
---|---|---|---|
General Savings Account |
$0.00 |
Apple Pay, Google Wallet, PayID, Samsung Pay |
0% p.a. |
Mozo users have rated Qudos Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
55 Reviews
Contacted Qudos about their Bunnings promotion on the 28/6. According to their email would receive a reply within 2 business days. Support replied on 5/7 that they did. Created an account, downloaded the app and received my BSB and account details. Deposited $1, received instantly via osko. Then all the problems started. When withdrawing, the transaction was pending. Next day unable to login into app, was frozen, then received an email on 6/7 requesting further verification of identification, which I believe I provided in the sign up. I sent the requested documents on the same day. Qudos verified me and reenabled my account on 17/7. I am still unable to withdraw my money to a working bank account and Payid in my name. I have emailed support, who told me to call up. I have called up and am still unable to transfer. The consultant said my recipient account details were wrong, which is unlikely as I have used the same exact details at other banks and they have worked on the same day as of the failed qudos transaction. It is also unlikely that a customer would get their mobile number wrong which even shows the name registered after one enters the mobile of the payID. Avoid this scam of a bank. Even if it turns out not to be a scam where you can deposit but can never withdraw, the turn around time where they get things done for example look at the dates above which I have provided, to answer a email qudos took 7 days and to verify a photo it took 11 days. Yet to take their clients money, 5 seconds.
Read full reviewContacted Qudos about their Bunnings promotion on the 28/6. According to their email would receive a reply within 2 business days. Support replied on 5/7 that they did. Created an account, downloaded the app and received my BSB and account details. Deposited $1, received instantly via osko. Then all the problems started. When withdrawing, the transaction was pending. Next day unable to login into app, was frozen, then received an email on 6/7 requesting further verification of identification, which I believe I provided in the sign up. I sent the requested documents on the same day. Qudos verified me and reenabled my account on 17/7. I am still unable to withdraw my money to a working bank account and Payid in my name. I have emailed support, who told me to call up. I have called up and am still unable to transfer. The consultant said my recipient account details were wrong, which is unlikely as I have used the same exact details at other banks and they have worked on the same day as of the failed qudos transaction. It is also unlikely that a customer would get their mobile number wrong which even shows the name registered after one enters the mobile of the payID. Avoid this scam of a bank. Even if it turns out not to be a scam where you can deposit but can never withdraw, the turn around time where they get things done for example look at the dates above which I have provided, to answer a email qudos took 7 days and to verify a photo it took 11 days. Yet to take their clients money, 5 seconds.
Personalised, friendly, low fees, can-do attitude. Available anytime, approachable and trustworthy.
Read full reviewPersonalised, friendly, low fees, can-do attitude. Available anytime, approachable and trustworthy.
Great service. Always friendly and great to do business with. Caring attitude and good value.
Read full reviewGreat service. Always friendly and great to do business with. Caring attitude and good value.