Ract is great, easy to join and work out what cover you should have. We have had claims with Ract and they have covered us very quickly and effortlessly. Always friendly service and easy to communicate with. Con-Excess is a bit high.
Very unhappy with my insurer. Following storm damage in Tasmania they totally reneged on their contractual obligations and have squirmed and wriggled their way into trying to deny a claim. I will be taking my concerns higher.
I feel there are less expensive companies out there but have been with RACT for over fifty years and I find it difficult to look anywhere else. Maybe I should I have been told honour does not come into it with insurance companies.
I saved over $1000 by moving from my previous insurer by rolling all my assets under 1 single cover. They are the most obliging insurer I have ever dealt with and I would say to everyone take a closer look at their current insurer.
RACT sort out claims quickly and keep you informed throughout the process. They do not leave you hanging and I have made two claims (fire and then flood) and found them to be trustworthy, reliable and empathetic. Having those qualities in an insurance company relieves the stress associated with traumatic events.
They were very helpful, friendly and mindful that you are busy when arranging for Home Insurance. I have not had to make a claim but I have heard from other policy holders they were happy with them.
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