Real Insurance car insurance reviews

Real Insurance
Real Insurance's overall rating for car insurance

(as rated by the Mozo community)

8.4 / 10

based on 121 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Pc 2016 car insurance

Featured car insurance from Real Insurance

Recent Real Insurance car insurance reviews

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Happy to get my statement online

I'm happy with the service I receive, if I ever need to call them for any reason.

I'm happy with the service I receive, if I ever need to call them for any reason.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Jennifer (SA), reviewed 27 days ago

Real Insurance

Real Insurance car insurance review

Overall rating   3 / 10

Slow customer service, only good if you 'PAYG'

Real Insurance is a slow company that looks great on paper and is only valuable if you do not make claims and are looking for a budget. Overall low total sum insurance to payout for that year because it will offer first time deals. Afterwards your...

Real Insurance is a slow company that looks great on paper and is only valuable if you do not make claims and are looking for a budget. Overall low total sum insurance to payout for that year because it will offer first time deals. Afterwards your price increases tremendously. Real Insurance uses a system of PAYG - Pay-As-You-Go which is a great initiative but I would only recommend them to drivers who know they can stick to the under 5K drive per year. They use independent services such as road-side assistance and battery replacements. They do not have their own company which has it's pros and cons. Their customer service is below average but not as terrible as some other insurance companies. The average time of dealing with a simple matter is about 20 minutes.

    Value for money   5 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Stephanie (VIC), reviewed 3 months ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good service.

No problems.

No problems.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Ken (VIC), reviewed about 1 year ago

Real Insurance

Real Insurance car insurance review

Overall rating   9 / 10

Great loyalty customer reduced premiums

The policies are very easy to understand and the customer service is outstanding compared to other companies I have used in the past.

The policies are very easy to understand and the customer service is outstanding compared to other companies I have used in the past.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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Kelli (SA), reviewed about 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

I would recommend them to everyone.

They have a lot of different policy's to choose from. Great customer service & value for money.

They have a lot of different policy's to choose from. Great customer service & value for money.

    Value for money   -1 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Angela (VIC), reviewed about 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Competitive premiums, at least at the beginning!

Competitive at start/new policy but like all others even if you have never made a claim the premium goes up EVERY year

Competitive at start/new policy but like all others even if you have never made a claim the premium goes up EVERY year

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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George (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent premiums.

Car comprehensive cover at half the price of other insurers

Car comprehensive cover at half the price of other insurers

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Phil (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance car insurance review

Overall rating   10 / 10

Saves me 100.00 each year

Easy online quote

Easy online quote

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Francine (VIC), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Premiums competitive

Happy with dealings to date.

Happy with dealings to date.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Margaret (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Great company.

Real are a great company with great customer service. I recommend them to everyone .

Real are a great company with great customer service. I recommend them to everyone .

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Lisa (VIC), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great premiums and customer service

Very competitive prices, heaps cheaper than my previous insurer and every time I've had to call I have never had to wait on hold and everything was fixed up promptly!! A++

Very competitive prices, heaps cheaper than my previous insurer and every time I've had to call I have never had to wait on hold and everything was fixed up promptly!! A++

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Rickki (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good times

Very efficient

Very efficient

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Damien (VIC), reviewed over 1 year ago

Real Insurance

Real Insurance car insurance review

Overall rating   7 / 10

Flexible to suit every customer.

It was the cheapest one out there, for a P-plater like myself.

It was the cheapest one out there, for a P-plater like myself.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   5 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

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Cas (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good follow up

Calls are not directed overseas.

Calls are not directed overseas.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   0 / 10

    Trust   6 / 10

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Rob (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Personal service, value for money.

Always great service, recommend to others.

Always great service, recommend to others.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Margaret (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome customer service

I know that I can trust this company therefore I can rely on them to do the job well, I also love the accommodation. This company treats people, or should I say customers ,with the utmost respect. There is nothing wrong with this company. They...

I know that I can trust this company therefore I can rely on them to do the job well, I also love the accommodation. This company treats people, or should I say customers ,with the utmost respect. There is nothing wrong with this company. They might be just perfect.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Hudson (WA), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Very good company

Great policies, deals are offered by real insurance .

Great policies, deals are offered by real insurance .

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   7 / 10

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Dee (VIC), reviewed over 1 year ago

Real Insurance

Real Insurance car insurance review

Overall rating   10 / 10

Excellent

Have never made a claim but so far everything has been absolutely fantastic.

Have never made a claim but so far everything has been absolutely fantastic.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ashley (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance car insurance review

Overall rating   10 / 10

Go to Real insurance

Real insurance: cheap and the best

Real insurance: cheap and the best

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sarah (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance car insurance review

Overall rating   10 / 10

Great customer service

They are the cheapest and best price for access , and lovely people to deal with.

They are the cheapest and best price for access , and lovely people to deal with.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Amanda (VIC), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitive and great service

Good value for money and excellent service.

Good value for money and excellent service.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   7 / 10

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Andrew (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Could not be happier

We received a fantastic quote and upon taking out policy, it was cheaper. They were able to cater for our family's needs and they didn't push me into buying like the majority of other places do.

We received a fantastic quote and upon taking out policy, it was cheaper. They were able to cater for our family's needs and they didn't push me into buying like the majority of other places do.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   10 / 10

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Christine (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Brilliant

Trusted and reputed.

Trusted and reputed.

    Value for money   5 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   7 / 10

    Trust   10 / 10

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Jan (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance car insurance review

Overall rating   8 / 10

Handled my claims well last year

Real insurance gives me a good, balanced product .

Real insurance gives me a good, balanced product .

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Sally (NSW), reviewed over 1 year ago

Real Insurance

Real Insurance car insurance review

Overall rating   7 / 10

You get good cover for your money and are reliable

Real insurance have been fair and I do get good cover for my money.

Real insurance have been fair and I do get good cover for my money.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   5 / 10

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Ben (VIC), reviewed over 1 year ago

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