Suncorp Insurance car insurance reviews

I recently had to make my first claim after about 10yrs with Suncorp and found their attitude with handling the claim unreasonable and unwilling take consider all information given to them. I have now changed insurers

Value for money   0 / 10

Policy coverage   10 / 10

Customer service   1 / 10

Claims handling   4 / 10

Trust   3 / 10

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No complaints at all. They are helpful and very fast with claims.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have been with them for 3 years and have not one complaint.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have been with this insurer for 50 years and have never had a problem. The few times that I have had to make a claim, they were prompt, courteous and efficient.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   9 / 10

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Completely happy with this service and have recommended it to my friends!

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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We had a faulty part put on our car which they did replace, however the poor vehicle repair shop wasn't paid for their replacement & repair costs for some months, because the bill was for the same amount as the previous repair.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   -1 / 10

Claims handling   1 / 10

Trust   3 / 10

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Very friendly and helpful, call you back when they say they will.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Good service. Very helpful

Value for money   3 / 10

Policy coverage   4 / 10

Customer service   4 / 10

Claims handling   4 / 10

Trust   4 / 10

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Just the best one to go for

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Quick and easy to understand.

Value for money   9 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   8 / 10

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Was very happy with my dealings with Suncorp insurance when I had someone crash into my car. Tow truck, repairs, taxi and courtesy car were all organised for me until the repairs were complete.

Value for money   8 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   8 / 10

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I have referred my partner to suncorp

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   6 / 10

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With Suncorp Insurance my Family and I have all our insurances. Over the Years growing up with my Family I noticed how Quick and Helpful they have been. I would and have recommended Suncorp Insurance.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   -1 / 10

Trust   10 / 10

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Very happy with their service. I wouldnt change to anyone else. They are always helpful and friendly and the fees are great. Found them to be the cheapest around.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Great service

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Never had to claim, but speak with lovely staff every time.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   5 / 10

Trust   10 / 10

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The best

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Took the time to explain the product I was getting.

Value for money   7 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I never really look around or hear from them, if i have a problem it seems ok.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   7 / 10

Trust   5 / 10

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Suncorp were great during a major storm event and helped us no end

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Good pricing and very friendly phone service whenever it is required.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   10 / 10

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Firstly very expensive and the policy's I have are hard to understand. So never quite sure if your policy covers certain things or not.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   -1 / 10

Trust   4 / 10

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Been with Suncorp for almost a year, had someone reverse into my car at the shopping centre and Suncorp fixed it quickly.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Great company.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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Highly recommend Suncorp they are willing to help you no matter what circumstances very helpful on the phone and offer you great deals if you add more than one insurance policy.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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