Suncorp Insurance car insurance reviews

Suncorp Insurance
Suncorp Insurance's overall rating for car insurance

(as rated by the Mozo community)

8.1 / 10

based on 428 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Pc 2016 car insurance

Recent Suncorp Insurance car insurance reviews

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   9 / 10

Competitive premium and good friendly service

The past couple of years I have been offered discounts. Recently I had had an accident and they took care of everything for me.

The past couple of years I have been offered discounts. Recently I had had an accident and they took care of everything for me.

    Value for money   7 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Gwen (VIC), reviewed 1 day ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Customer service is good

They are very reliable and I feel safe and protected. Prices are also good.

They are very reliable and I feel safe and protected. Prices are also good.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Rebecca (QLD), reviewed 15 days ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Need to improve communication

Not the best at collecting information when making claims.

Not the best at collecting information when making claims.

    Value for money   5 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Kim (QLD), reviewed 15 days ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Excellent customer service

Staff are extremely friendly and easy to deal with. I switched to Suncorp because others had informed me that when they needed to make a claim, Suncorp acted swiftly and everything was hassle free.

Staff are extremely friendly and easy to deal with. I switched to Suncorp because others had informed me that when they needed to make a claim, Suncorp acted swiftly and everything was hassle free.

    Value for money   7 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Deborah (QLD), reviewed 29 days ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Suncorp is a great insurance company

I've had no problems with Suncorp. They are helpful when when I have questions and they give me clear responses.

I've had no problems with Suncorp. They are helpful when when I have questions and they give me clear responses.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Lisa (QLD), reviewed about 2 months ago

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   10 / 10

Top products and premiums, good customer service

I've had two serious car accidents involving kangaroos resulting in huge damage repairs. Both times we were treated with great respect, and things were handled in a timely manner with no hassles.

I've had two serious car accidents involving kangaroos resulting in huge damage repairs. Both times we were treated with great respect, and things were handled in a timely manner with no hassles.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Marg (QLD), reviewed about 2 months ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Perfect insurer

Great company. They can do a mean discount as well for new customers. I personally loved changing to them. They saved me 75% on my car insurance!

Great company. They can do a mean discount as well for new customers. I personally loved changing to them. They saved me 75% on my car insurance!

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Bryan (QLD), reviewed 2 months ago

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   9 / 10

Competitive premiums. great customer service

Very positive service received through Suncorp. No hassle claim, retained full no claim bonus.

Very positive service received through Suncorp. No hassle claim, retained full no claim bonus.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Geoff (QLD), reviewed 2 months ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Customer service is at the forefront of their mind

I have quite a few policies. The sales service and claim management is fantastic. Customer service is paramount and they really go above and beyond to provide the best product. When you are in a time of need for a claim they make the process...

I have quite a few policies. The sales service and claim management is fantastic. Customer service is paramount and they really go above and beyond to provide the best product. When you are in a time of need for a claim they make the process seamless and take the worry away of what could be a traumatic situation.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Russell (QLD), reviewed 3 months ago

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   8 / 10

Competitive and good service offered

So far, they have been good but I never had an insurance claim.

So far, they have been good but I never had an insurance claim.

    Value for money   5 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Dawn (QLD), reviewed 3 months ago

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   7 / 10

Super friendly and helpful staff

They have fantastic customer service, always friendly and helpful.

They have fantastic customer service, always friendly and helpful.

    Value for money   7 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Kylie (QLD), reviewed 4 months ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service and exceptional premiums

I enjoy being with Suncorp Insurance. They're the best company I've been with offering the best premiums, and they don't fluctuate much. From being the cheapest doing my comparisons, their customer service is at 110%. They are fast on the phone...

I enjoy being with Suncorp Insurance. They're the best company I've been with offering the best premiums, and they don't fluctuate much. From being the cheapest doing my comparisons, their customer service is at 110%. They are fast on the phone and they know their products. Staff are also always friendly and approachable.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Allan (TAS), reviewed 4 months ago

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   7 / 10

Best price for coverage

Great coverage and extras. Best overall product that I could find for my car.

Great coverage and extras. Best overall product that I could find for my car.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Phillip (QLD), reviewed 4 months ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   3 / 10

I wouldn't recommend this insurance company

They were helpful until I made a claim.

They were helpful until I made a claim.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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John (SA), reviewed 5 months ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   1 / 10

Poor customer service

I recently had to make my first claim after about 10yrs with Suncorp and found their attitude with handling the claim unreasonable and unwilling take consider all information given to them. I have now changed insurers

I recently had to make my first claim after about 10yrs with Suncorp and found their attitude with handling the claim unreasonable and unwilling take consider all information given to them. I have now changed insurers

    Value for money   0 / 10

    Policy coverage   10 / 10

    Customer service   1 / 10

    Claims handling   4 / 10

    Trust   3 / 10

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Arthur (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Recommend suncorp highly

No complaints at all. They are helpful and very fast with claims.

No complaints at all. They are helpful and very fast with claims.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Nicola gai (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent service

I have been with them for 3 years and have not one complaint.

I have been with them for 3 years and have not one complaint.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Dannielle (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   9 / 10

Good coverage and the customer service has always

I have been with this insurer for 50 years and have never had a problem. The few times that I have had to make a claim, they were prompt, courteous and efficient.

I have been with this insurer for 50 years and have never had a problem. The few times that I have had to make a claim, they were prompt, courteous and efficient.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Henry (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic customer service

Completely happy with this service and have recommended it to my friends!

Completely happy with this service and have recommended it to my friends!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Kristy (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   5 / 10

Awful for vehicle repairers to do business with

We had a faulty part put on our car which they did replace, however the poor vehicle repair shop wasn't paid for their replacement & repair costs for some months, because the bill was for the same amount as the previous repair.

We had a faulty part put on our car which they did replace, however the poor vehicle repair shop wasn't paid for their replacement & repair costs for some months, because the bill was for the same amount as the previous repair.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   -1 / 10

    Claims handling   1 / 10

    Trust   3 / 10

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Carolyn (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

They go above and beyond

Very friendly and helpful, call you back when they say they will.

Very friendly and helpful, call you back when they say they will.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jessica (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Have been with them for years and I am very happy

Good service. Very helpful

Good service. Very helpful

    Value for money   3 / 10

    Policy coverage   4 / 10

    Customer service   4 / 10

    Claims handling   4 / 10

    Trust   4 / 10

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Tracey (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

The best

Just the best one to go for

Just the best one to go for

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Tieal (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums.

Quick and easy to understand.

Quick and easy to understand.

    Value for money   9 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   8 / 10

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Lynnette (QLD), reviewed over 1 year ago

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great experience for me, highly recommend

Was very happy with my dealings with Suncorp insurance when I had someone crash into my car. Tow truck, repairs, taxi and courtesy car were all organised for me until the repairs were complete.

Was very happy with my dealings with Suncorp insurance when I had someone crash into my car. Tow truck, repairs, taxi and courtesy car were all organised for me until the repairs were complete.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Jamie (QLD), reviewed over 1 year ago

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