Suncorp Insurance car insurance reviews

Extremely happy with their dealings on the phone. I never had to claim for the past 6 years with Suncorp.

Value for money   -1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I haven't been with Suncorp for very long but l am very happy with the way they explained everything about car insurance to me when l phoned for a quote. They gave me the best deal.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Claims are processed really fast and customer service is great.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Fast and efficient in arranging a policy. Compares prices and options.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Highly recommend this insurance company.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

These people always pay up in the event of claims and are always negotiable.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I recently purchased a new car, and Suncorp insurance was offered at the time of purchase. I found it to be very competitive with my past insurers, with some added benefits. After only a short time, I had a slight accident, which needed repairs and Suncorp were quick and efficient with handling my claim. Really happy with the service.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They offered me new for old for life on my new Mazda. No one else has been able to match that.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I like the way all of my questions are answered in a friendly and easy way. I can pay when the renewal notice is emailed to me.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Been a bit hard to claim. Not much communication.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

The past couple of years I have been offered discounts. Recently I had had an accident and they took care of everything for me.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They are very reliable and I feel safe and protected. Prices are also good.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Not the best at collecting information when making claims.

Value for money   5 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Staff are extremely friendly and easy to deal with. I switched to Suncorp because others had informed me that when they needed to make a claim, Suncorp acted swiftly and everything was hassle free.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I've had no problems with Suncorp. They are helpful when when I have questions and they give me clear responses.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I've had two serious car accidents involving kangaroos resulting in huge damage repairs. Both times we were treated with great respect, and things were handled in a timely manner with no hassles.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Great company. They can do a mean discount as well for new customers. I personally loved changing to them. They saved me 75% on my car insurance!

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Very positive service received through Suncorp. No hassle claim, retained full no claim bonus.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have quite a few policies. The sales service and claim management is fantastic. Customer service is paramount and they really go above and beyond to provide the best product. When you are in a time of need for a claim they make the process seamless and take the worry away of what could be a traumatic situation.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

So far, they have been good but I never had an insurance claim.

Value for money   5 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They have fantastic customer service, always friendly and helpful.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I enjoy being with Suncorp Insurance. They're the best company I've been with offering the best premiums, and they don't fluctuate much. From being the cheapest doing my comparisons, their customer service is at 110%. They are fast on the phone and they know their products. Staff are also always friendly and approachable.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Great coverage and extras. Best overall product that I could find for my car.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They were helpful until I made a claim.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I recently had to make my first claim after about 10yrs with Suncorp and found their attitude with handling the claim unreasonable and unwilling take consider all information given to them. I have now changed insurers

Value for money   0 / 10

Policy coverage   10 / 10

Customer service   1 / 10

Claims handling   4 / 10

Trust   3 / 10

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