Suncorp Insurance car insurance reviews

The past couple of years I have been offered discounts. Recently I had had an accident and they took care of everything for me.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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They are very reliable and I feel safe and protected. Prices are also good.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Not the best at collecting information when making claims.

Value for money   5 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Staff are extremely friendly and easy to deal with. I switched to Suncorp because others had informed me that when they needed to make a claim, Suncorp acted swiftly and everything was hassle free.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I've had no problems with Suncorp. They are helpful when when I have questions and they give me clear responses.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I've had two serious car accidents involving kangaroos resulting in huge damage repairs. Both times we were treated with great respect, and things were handled in a timely manner with no hassles.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Great company. They can do a mean discount as well for new customers. I personally loved changing to them. They saved me 75% on my car insurance!

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Very positive service received through Suncorp. No hassle claim, retained full no claim bonus.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have quite a few policies. The sales service and claim management is fantastic. Customer service is paramount and they really go above and beyond to provide the best product. When you are in a time of need for a claim they make the process seamless and take the worry away of what could be a traumatic situation.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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So far, they have been good but I never had an insurance claim.

Value for money   5 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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They have fantastic customer service, always friendly and helpful.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I enjoy being with Suncorp Insurance. They're the best company I've been with offering the best premiums, and they don't fluctuate much. From being the cheapest doing my comparisons, their customer service is at 110%. They are fast on the phone and they know their products. Staff are also always friendly and approachable.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Great coverage and extras. Best overall product that I could find for my car.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They were helpful until I made a claim.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I recently had to make my first claim after about 10yrs with Suncorp and found their attitude with handling the claim unreasonable and unwilling take consider all information given to them. I have now changed insurers

Value for money   0 / 10

Policy coverage   10 / 10

Customer service   1 / 10

Claims handling   4 / 10

Trust   3 / 10

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No complaints at all. They are helpful and very fast with claims.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have been with them for 3 years and have not one complaint.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have been with this insurer for 50 years and have never had a problem. The few times that I have had to make a claim, they were prompt, courteous and efficient.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   9 / 10

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Completely happy with this service and have recommended it to my friends!

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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We had a faulty part put on our car which they did replace, however the poor vehicle repair shop wasn't paid for their replacement & repair costs for some months, because the bill was for the same amount as the previous repair.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   -1 / 10

Claims handling   1 / 10

Trust   3 / 10

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Very friendly and helpful, call you back when they say they will.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Good service. Very helpful

Value for money   3 / 10

Policy coverage   4 / 10

Customer service   4 / 10

Claims handling   4 / 10

Trust   4 / 10

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Just the best one to go for

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Quick and easy to understand.

Value for money   9 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   8 / 10

Less

Was very happy with my dealings with Suncorp insurance when I had someone crash into my car. Tow truck, repairs, taxi and courtesy car were all organised for me until the repairs were complete.

Value for money   8 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   8 / 10

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