Money is confusing. As an 18 year old I have a lot of questions about my future. With TMB, money is never one of them. If I need to transfer money to my card, I know it will be there within 30 seconds, with no fee applicable. The online banking app makes it easy to track my spending and control my money. The customer service is phenomenal, and they make my money their priority.
I really like TMB because the app is easy to use and allows me to manage my offset account on from my phone. The interest rate is good, although they have gone lower since I joined TMB so that is an area for improvement. Overall, I am happy with the bank.
Not a bad bank. The app is east to use for any person but the customer service could use some work.
Since the only physical branch is on Sydney, I do all my contacting via telephone or internet. This has never been a problem. Staff are excellent. I access cash via cashout at supermarkets - no charges. Monthly printouts are sent. It is easy to organise regular payments of various accounts, including my own credit cards.
I've been with this bank for about 8 years now and I have had no problems with them. They are always friendly to talk to. Always want to go the extra mile to help me out. Nothing seems to be a problem for them. I've tried other banks but this one I've always come back to. They have better pricing and value. They call me if there's any problems. I recommend this bank to everyone.
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