Very helpful. No monthly fees on loan.
Not a bad bank. The app is east to use for any person but the customer service could use some work.
Since the only physical branch is on Sydney, I do all my contacting via telephone or internet. This has never been a problem. Staff are excellent. I access cash via cashout at supermarkets - no charges. Monthly printouts are sent. It is easy to organise regular payments of various accounts, including my own credit cards.
I've been with this bank for about 8 years now and I have had no problems with them. They are always friendly to talk to. Always want to go the extra mile to help me out. Nothing seems to be a problem for them. I've tried other banks but this one I've always come back to. They have better pricing and value. They call me if there's any problems. I recommend this bank to everyone.
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