UniBank reviews

UniBank
UniBank overall rating

(as rated by the Mozo community)

8.4 / 10

based on 52 reviews

 

Price

Features

Customer service

Convenience

Trust

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Latest UniBank reviews

UniBank

UniBank Everyday Direct Account bank account review

Overall rating   7 / 10

Great customer service.

UniBank is more concerned with providing solid reliable service to each customer than skimming every cent possible to improve it's bottom line.

Full review

UniBank is more concerned with providing solid reliable service to each customer than skimming every cent possible to improve it's bottom line.

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   7 / 10

Less

Zane, Western Australia, reviewed about 1 month ago

UniBank

UniBank savings account review

Overall rating   8 / 10

Good

Wouldn't change banks any time soon :)

Full review

Wouldn't change banks any time soon :)

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Kim, Queensland, reviewed over 3 years ago

UniBank

UniBank personal loan review

Overall rating   10 / 10

wonderful in service

I need loan to pay up my school fee.

Full review

I need loan to pay up my school fee.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Christopher, Victoria, reviewed over 3 years ago

UniBank

UniBank home loan review

Overall rating   3 / 10

Poor customer service

I do not think Unicredit looks after existing customers very well. I tried to change the interest rate to fixed rate, they told me to come in to their office and I did, but the documents were not ready, never received any apologies or information...

Full review

I do not think Unicredit looks after existing customers very well. I tried to change the interest rate to fixed rate, they told me to come in to their office and I did, but the documents were not ready, never received any apologies or information after that. Their website is not very user friendly. In the end we decided to switch the banks. Although our new bank tried to settle the transfer, they did not answer, did not try to assist the process. It has been more than 4 weeks now, we are still waiting. When they found out that we were switching the banks, they tried to match the rate, but it was too late. We have already found out they are no good for the existing customers, our decision did not change. They should know that we have choices and should look after the existing customers as well as new customers.

    Price   3 / 10

    Features   3 / 10

    Customer service   0 / 10

    Convenience   2 / 10

    Trust   0 / 10

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Kayla, Western Australia, reviewed over 3 years ago

UniBank

UniBank term deposit review

Overall rating   10 / 10

The best

Excellent services

Full review

Excellent services

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Trust   10 / 10

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Lara, , reviewed almost 4 years ago

UniBank

UniBank car loan review

Overall rating   10 / 10

Great customer service, no early pay-out fees

Customer service was fantastic and very informative. Repayment options were flexible which was perfect for me, and the ability to pay-out anytime with no fees is so helpful. Have absolutely nothing negative to say about UniCredit.

Full review

Customer service was fantastic and very informative. Repayment options were flexible which was perfect for me, and the ability to pay-out anytime with no fees is so helpful. Have absolutely nothing negative to say about UniCredit.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   10 / 10

Less

Jordan, Western Australia, reviewed over 5 years ago

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