8.1 / 10

based on 2156 CUA reviews as rated by Mozo community

CUA bank accounts

CUA is Australia's largest credit union and an alternative to the big banks, offering financial, health and insurance solutions to over 500,000 Aussies. As a mutual, it's run by members for members, and reinvests in making its service better for customers and supporting local communities. 

Among its banking product suite, CUA offers a range of home loans, personal loans, credit cards, savings accounts as well as Mozo Experts Choice Award winning bank accounts.

CUA offers the following bank accounts

Rates and fees verified as correct at 13 April, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Everyday Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

Everyday Snap Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

Everyday Youth Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

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How are CUA bank accounts rated?

Mozo users have rated CUA bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
CUA bank accounts
Overall
8.0/10
Price
Features
Customer service
Convenience
Trust

383 Reviews

Recent CUA bank account reviews

CUA Bank Account review
Overall 10/10
better than any bank

The largest branch network in Australia and the longest trading hours 6 days a week and superb on-line facilities as well

Read full review

The largest branch network in Australia and the longest trading hours 6 days a week and superb on-line facilities as well

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Richard, Victoria, reviewed 29 days ago
CUA Bank Account review
Overall 8/10
Bad service otherwise excellent

I generally love CUA. They have great products and a very easy to use and understand platform. The only downside I have had is when my debit card attached to my account is cancelled by the fraud team, who are are generally great and very thoroh. But if you ask what is happening and why the replacement card has not arrived to you, or if you tell them that your card is not working the branch staff will not believe you. I had to visit a branch three times before someone believed me and issued a new card - this meant that I had to be without a working card for nearly two months.

Read full review

I generally love CUA. They have great products and a very easy to use and understand platform. The only downside I have had is when my debit card attached to my account is cancelled by the fraud team, who are are generally great and very thoroh. But if you ask what is happening and why the replacement card has not arrived to you, or if you tell them that your card is not working the branch staff will not believe you. I had to visit a branch three times before someone believed me and issued a new card - this meant that I had to be without a working card for nearly two months.

Price
8/10
Features
6/10
Customer service
6/10
Convenience
5/10
Trust
7/10
Less
Irene, Queensland, reviewed about 1 month ago
CUA Everyday Account review
Overall 9/10
Better than many

I have been with CUA for many years and would highly recommend their services. Their android phone app could be more reliable, however it is quite good and stable.

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I have been with CUA for many years and would highly recommend their services. Their android phone app could be more reliable, however it is quite good and stable.

Price
9/10
Features
9/10
Customer service
9/10
Convenience
6/10
Trust
10/10
Less
Paul, Victoria, reviewed 2 months ago
CUA Everyday Account review
Overall 1/10
CUA Capalaba unprofessional careless incompetent

CUA Capalaba unprofessional careless incompetent customer service.

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CUA Capalaba unprofessional careless incompetent customer service.

Customer service
1/10
Less
Tom, Queensland, reviewed 2 months ago

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