7.7/10

Based on 601 Bank Australia product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Bank Australia Customer Reviews

Bank Australia is a customer owned bank. Formerly bankmecu, Bank Australia has over 130,000 customers which act as shareholders of the bank. It offers a full range of products including home loans, savings, credit cards and loan products, and because its shareholders are its customers, they benefit from lower rates and fees. 

In 2023, Bank Australia took out four Mozo People’s Choice Awards in the Outstanding Customer Satisfaction, Excellent Customer Service, Highly Trusted and Most Recommended categories. The bank also invests up to 4% of its profits in various community projects every year.

How are Bank Australia banking products rated by the Mozo community?

Rates and fees verified as correct at 19 September 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Type Overall Rating Price Features Service Convenience Trust
7.3
6.9
8.1
7.3
8.1
7.9
7.6
7.7
7.4
8.1
7.4
6.4
8.1
7.4
8.1
7.0
6.3
8.0
7.0
8.2
8.6
7.6
8.7
7.9
8.5
7.5
6.9
7.6
7.1
7.7
7.7
6.9
8.6
7.8
8.5
7.4
6.5
6.3
5.5
6.1

How are Bank Australia insurance products rated by the Mozo community?

Rates and fees verified as correct at 19 September 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Type Overall Rating Price Features Service Claims Handling Trust
Bank Australia home insurance
8.0
8.0
8.4
8.0
9.2
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† Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.