7.3/10

Based on 23578 Westpac product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Westpac Customer Reviews

As Australia's first bank, Westpac has been serving customers since 1817! Now that Westpac has merged with St George to create Australia's largest financial services company. Westpac customers will benefit from things like being able to use both banks' ATM networks without paying any extra fees. So if you're after the security offered by a major bank, check out Westpac's range of banking products such as savings accounts, home loans, personal loans, credit cards and other financial services such as its car and home and contents insurance.

Westpac was also named Australia’s Best Major Bank in 2021 after scoring the same win the previous year. To top it off it also scored a 2023 Mozo People's Choice Award for both Internet Banking Experience and Excellent Customer Service. 

How are Westpac banking products rated by the Mozo community?

Rates and fees verified as correct at 19 September 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Type Overall Rating Price Features Service Convenience Trust
5.9
6.0
6.9
7.6
7.0
6.6
6.2
7.5
7.9
7.5
6.7
6.4
7.6
7.9
7.5
6.2
6.4
6.8
7.5
6.6
7.0
6.4
7.7
8.1
7.8
6.2
6.0
7.2
7.7
7.0
6.6
6.3
7.5
8.0
7.5
7.4
6.8
8.1
8.4
8.1
4.3
4.3
3.5
3.8
4.8

How are Westpac insurance products rated by the Mozo community?

Rates and fees verified as correct at 19 September 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Type Overall Rating Price Features Service Claims Handling Trust
7.3
7.3
7.6
6.7
7.5
7.7
7.9
8.2
7.5
7.9
Product Type Overall Rating Price Trust
Westpac travel insurance
7.9
7.7
† Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
† Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.