Australia’s best mobile plans in 2021


Let’s face it, most of us would struggle without our smartphones. We need them to communicate, to entertain us, to get us from A to B and, increasingly, to help us manage our finances and make everyday payments and purchases.

That’s a lot! Which is why it makes sense to be on a mobile plan with a provider that’s not only reliable, but also one of the most highly rated around.

And who better to judge that than everyday Australians?

That’s exactly what happened as part of the 2021 Mozo People’s Choice Awards. In all, 3,054 Australians provided their opinions on their mobile plans in a March survey commissioned by Mozo and conducted by Ipsos.

Participants were asked to share their thoughts on everything from the value for money they are getting, to the reliability of their providers’ network and whether or not they’d recommend their phone plan to a friend or relative.

So who came out on top?

In total, six different mobile phone providers were named as 2021 Mozo People’s Choice Award winners across five different categories. But you won’t find any of the traditional ‘major’ telcos in this list.

ALDImobile backed up its success from 2020 with an impressive five separate wins this year - the only provider to win in each category. These include awards for Outstanding Customer Satisfaction, Value for Money, Clearest Billing, Network Reliability and Most Recommended.

Not far behind was fellow supermarket Woolworths with four 2021 Mozo People’s Choice Awards. Woolworths took out awards in the Outstanding Customer Satisfaction, Value for Money, Clearest Billing and Most Recommended categories.

Among the other 2021 winners, Amaysim took out three awards, while AGL, Belong and Boost mobile each won two awards.

RELATED: The best NBN plans in Australia for 2021.

For more information on our awards, including the full list of categories and winners, plus a copy of the awards methodology report, check out our 2021 Mozo People’s Choice Awards page.

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