RAA car insurance

Premium Comprehensive Car Insurance

Monthly premiums

Yes

Choice of repairer

Yes

Choice of excess

$300 - $1,300

Agreed or market value

Agreed or Market
Available discounts

No claim discount

10% discount for 3 or more policies

Loyalty discount of $40 if you hold the policy for more than 5 years.

A discount of $30 applies if you have an after market alarm or engine immobilser installed.

Seniors discount of 10%.
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Monthly premiums available

Yes

Agreed or market value

Agreed or Market

Choice of excess

$300 - $1,300

Choice of repairer

Yes

New car if written off

Yes - If the car is brand new and its written off within 5 years of the initial registration date, it will be replaced with a brand new one.

Rental car after theft

Yes - Up to 21 days, $90 per day.

Rental car after accident

Not at fault - Optional Extra. At fault - Optional Extra. Up to 21 days, max $90 per day.

Discounts available

No claim discount|10% discount for 3 or more policies|Loyalty discount of $40 if you hold the policy for more than 5 years.|A discount of $30 applies if you have an after market alarm or engine immobilser installed.|Seniors discount of 10%.

Quote time

-

Windscreen cover

Yes - $0 windscreen excess.

Modifications

Covered only if agreed in writing.

Young driver excess imposed

$600 for drivers under 21, $500 for drivers under 25.

Roadside assistance

Optional Extra

Other benefits

-

Other restrictions

-

States where offered

SA

Customer reviews

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Daniel

South Australia - 7 months ago

Product name: Premium Comprehensive Car Insurance

5.0

Fantastic

I love my insurance company. It's one of the best out there. No BS .

Price

5.0
Features

5.0
Service

5.0
Convenience

5.0
Trust

5.0

Bruce

South Australia - 7 months ago

5.0

Excellent Insurer.

Have been with RAA 30+ years, have found them very helpful when i have had to make a claim for an accident. Very fast claims assessment and approval. Rate rises haven't been to bad. Definitely would keep using them.

Price

5.0
Features

5.0
Service

5.0
Convenience

5.0
Trust

5.0

Amber

South Australia - 11 months ago

Product name: Premium Comprehensive Car Insurance

5.0

Great benefits

I really trust this brand. I love being connected to their information and competitions and member benefits.

Price

4.5
Features

5.0
Service

5.0
Trust

5.0

Trevor

South Australia - 12 months ago

2.5

could do better

So, here is an interesting conversation between an Insurance CEO and an AI ... So, if you are an insurance company, what are you waiting for?

Price

3.5
Features

3.5
Service

3.5
Convenience

3.5
Trust

3.5

Kearney

South Australia - about 1 year ago

Product name: Premium Comprehensive Car Insurance

0.5

Fiona

Recently on a trip back from Victoria I called in at Liberty service station in Bordertown. They advertised Premium Diesel and normal diesel. I pulled up at the bowser seen diesel and premium beside the diesel and put it in my car. Needless to say I put petrol in a diesel car. When I went to pay was when I found out. I called the RAA roadside assistance, they towed the car to nearby RAA depot. I then rang RAA to find out how I get home now, I’m entitled to 2 days car hire, unfortunately I was told there’s no car hire there, they could put me up in a motel but I had my dog with me, so virtually I was left stranded in Bordertown with a dog over 3 hours from home on a Saturday. I had to arrange for someone to come and pick me up. RAA would have left me outside that service station all night all weekend until my car could be towed to Narracorte to get the tank emptied. Then trying to get the tow organised on the Monday was nothing short of disgusting. I’ve been on the phone to different people for over 3 hours. Absolutely disgusting service. Perhaps our house insurance, and 4 cars needs to be with another provider because RAA would of left a 68 year old woman stranded on a Saturday in Bordertown because there was no services to help me get home in a country town in SA

Price

0.5
Features

0.5
Convenience

0.5

South Australia - about 1 year ago

0.5

Terrible car policy

I moved to RAA car insurance 3 years ago and policy had or market value, just made a claim through no fault of my own and market value has been removed from the policy, I was not notified of this policy change and now I am so disadvantaged. Would never recommend RAA, they should have notified me in writing that this was changing received nothing. How to rip off innocent customers, disgusting

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Kelly

South Australia - about 1 year ago

Product name: Premium Comprehensive Car Insurance

5.0

The raa excellent first class Australian company

I have been a valuable customer of the raa having had a comprehensive car insurance since I first began driving in 1996. There prices have always been fair and there customer service first class.. yes I have had a couple of bingles and have had to use my insurance and I received EVERYTHING they promised in my policy. A first class Company of South Australia

Price

5.0
Features

5.0
Service

5.0
Convenience

5.0
Trust

5.0

Seth

South Australia - over 1 year ago

0.5

Great...until you make a claim.

I was in a 3 car accident, having been rear-ended. I made the mistake of trusting my insurance company to look after me, but they absolutely deserted me and it was really clear that I would have got better service had I made my claim through the 3rd party rather than *my own insurer*. If they'd just said to me "you'll get a better result going thru the 3rd party" at first contact, I would have done that. However, they instead kept repeating vague assurances until I was left without a car with little warning and left with a choice of either - cancel the existing claim with RAA that was now 2 weeks in the process - or go get a car out of my own pocket and maybe RAA might try to get the money back for me one day if they felt like it. Absolutely blind-sided and penalised for trusting the people I pay my premiums to to look after me better than a random.

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Heather

South Australia - over 1 year ago

0.5

Absolutely useless

So car broke down in rural Vic at 9.00 at night. Ring up. Found us on their system but said we didn't have any policy for road side assistance with them. We certainly do, it's the only damn policy we have with them. So told them the dates and bank details every month since 2019 that they have been taking $17.33 a month out for the roadside assistance. Refused to come out. Couldn't tell us why they were taking our money out of our account every month without providing a service. Basically wiped their hands of their responsibility. So being in a bind we had to join on road at a cost of over $200 and because of their screwing around by the time we joined and then had them come out it had been over two hours. the petrol station was closed so we were then stuck in ouyen with no way to fill up with fuel, not enough fuel to drive to the next petrol station that was open, no accommodation except sleeping in the car and nothing we could do until the petrol station opened in the morning. With one of the passangers being disabled this was totally unacceptable. An absolute disgrace that will be taken much further.

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Karina

South Australia - almost 2 years ago

Product name: Premium Comprehensive Car Insurance

5.0

More than happy with current service provided

I've never had an issue with RAA. They have always been helpful, understanding and willing to assist with any obstacles that have come up through any claims. They have allowed me to choose my repairer and claims have been processed quickly. Prices are competitive and very comparable to other companies.

Price

5.0
Features

5.0
Service

5.0
Convenience

5.0
Trust

5.0

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RAA car insurance

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