Founded in 1997, Powerdirect is an electricity supplier who caters to both Australian homes and businesses. In 2018 Powerdirect was recognised for its great value electricity plans in South Australia and New South Wales with three Mozo Experts Choice Awards.
With the backing of AGL, Powerdirect offers both residential and business customers a number of great value electricity deals including renewable energy options.
Powerdirect currently offers electricity plans to households and businesses in New South Wales, Victoria, Queensland, South Australia and the Australian Capital Territory. If you’re looking for electricity plans in any of these states you may be able to apply with Powerdirect.
Powerdirect makes choosing an electricity plan for your home or business straightforward with two different types of plan - a Standard Retail Contract and a Market Contract. A Standard Retail Contract is governed by the energy market regulator in your specific state, which means the rates and terms of your plan are set by the regulator. On the other hand, the rates and terms offered in the Market Contract are set by Powerdirect itself and are likely to differ from a Standard Contract.
Electricity
| Easy payment optionsEasy payment options | When it comes time to pay your electricity bill you’ll have plenty of convenient options. Powerdirect not only allows customers to pay via direct debit and BPAY, you can also pay with your credit card over the phone or with a cheque in the mail. |
| GreendirectGreendirect | Consumers looking for a clean energy option for their home or business will be able to choose just how much of their electricity mix is generated from renewables - from as little as 10% renewables all the way up to 100%. |
| Pricing promisePricing promise | If Powerdirect changes its electricity prices during your contract period you’ll be entitled to end the contract without paying the termination fees that would generally be applicable. You’ll have 20 days to act without penalty. |
| Hardship policyHardship policy | If you’re a residential customer and are having a tough time financially you may for Powerdirect’s Staying Connected Program. |
Moving or switching with Powerdirect is convenient and simple - just give them or call or jump on their website. Just bear in mind that if you’re moving house it may take a few days for your new electricity connection to be set up, while switching could take a couple of months as it’s done at the time of your next scheduled meter read.
I am new to this provider but so far so good.
I am new to this provider but so far so good.
Helen, Queensland, reviewed 11 months ago
I have been with Powerdirect for about 8 years at home and at work, yet have had no trouble and they are always there when you need them.
I have been with Powerdirect for about 8 years at home and at work, yet have had no trouble and they are always there when you need them.
Suzanna, Queensland, reviewed about 2 years ago
great rates and friendly service for enquiries
great rates and friendly service for enquiries
Jackie, Victoria, reviewed about 2 years ago
Don't get bills unless they are near unpayable and u get a reduced rates but a three hundred percent rise in fees it's a joke
Don't get bills unless they are near unpayable and u get a reduced rates but a three hundred percent rise in fees it's a joke
Anthea, Queensland, reviewed about 2 years ago
They were easy to deal with and keep me up to date with new rates.
They were easy to deal with and keep me up to date with new rates.
Emilia, Victoria, reviewed about 2 years ago
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