To expensive and in consistent
I've had a fantastic experience with Origin Energy! Their customer service is always excellent, and I consistently receive answers to my questions on the spot. They’re proactive in finding ways to help me save money, making them not only reliable but also budget-friendly. Definitely the most affordable energy provider out there and I highly recommend!
Could be cheaper prices
Getting customer support from Lumo Energy is basically impossible. I informed them I was moving and arranged to have my service disconnected the day I was moving. (1year later) They are still billing me for that address and trying to debit my bank account, however no one will l respond to my many emails. Very frustrating!
I am happy with AGL Prices are good Service is good with no issue Very responsive and helpful customer support
They dont listen rip people of not happy
The biggest issue is the unscheduled meter readings when my meter is inside - and I work full time. It’s impossible. So each quarter I get an estimate and then need to submit a manual reading.
I have no problems with Ampol energy. We are in credit from our solar panels so life is good!
Overall, my experience with Red Energy has been positive, but there are a couple of areas that could use improvement. Starting with the good – the sign-up process was straightforward and hassle-free. It was easy to get set up, and the bills are clear and easy to understand. This has made managing payments a breeze, and I've never had issues with confusing charges. Paying the bills is also simple, which is a nice touch for anyone who prefers convenience. However, there are a couple of drawbacks worth noting. The biggest issue for me is that Red Energy isn't as "green" as I'd hoped. While they do offer some renewable energy options, I don't feel like their overall environmental impact is as strong as it could be, especially when compared to some other providers that focus heavily on sustainability. Additionally, the prices tend to be on the higher side. I’ve noticed that my energy bills are steeper than what I would expect, even after considering the typical fluctuations in energy pricing. In summary, Red Energy is a solid choice for convenience and ease of use, but if you're looking for the best green energy options or the most competitive pricing, you might want to explore other providers.
I dislike this provider because, due to living in this Territory, we only have one choice. Therefore, I believe that they can charge whatever they want and have made arbitrary decisions regarding the costs.
Goverment owned energy provider, contacting customer service & accounts is easy and staff are helpful, enquires are always dealt with quickly. Never had any issues with our electricity supply either.
Easy to understand invoices, competitive rates, and the best is it will evaluate the best plan for my usage in every bill. Thank you.
"I've been with [ORIGIN] for over two years now, and I can confidently say they're the best in the business! Their rates are incredibly competitive, and their customer service team is always friendly, helpful, and responsive. I've never experienced any outages or issues with my service, and their online portal makes it easy to track my usage and pay my bills. Plus, I love that they offer renewable energy options and incentives for energy-efficient practices. They truly care about their customers and deliver top-notch service at an affordable price. Five stars isn't enough - I'd give them ten stars if I could!"
They helpful on the telephone when I ask something
Synergy have been great . I've become unemployed as of 20th Dec and had wrong thing done by me from previous employer. I have only just got permission to get news tart through centreline as I finally got separation certificate which has made life so hard. I have had a very grateful experience with synergy and hope to be able to pay my outstanding bill to them asap. THANKYOU for listening to my vent.
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