I love that Alinta Energy offer me such competitive rates however, when I set up the account I added my pension card (I am a single mother) and six months later realised the bills had not reflected this. I have rung three times and the first two times was told "oh we'll add it eventually, our accounts team is busy learning a new system" The third time the lady was very helpful and said I would receive an updated bill within five business days. Fingers crossed that by Monday next week it will be sorted out.More Alinta Energy electricity customer reviews
Well priced and easy to deal with convenient paperless bills that can be easily interpreted. Fast and efficient to setup and communicate with.
Ive been with this company since I arrived here 25yrs ago. They are expensive but so is energy in general. I dont have gas in my area. I get subsidies and a benefit if i pay on time.More EnergyAustralia electricity customer reviews
My energy provider is an amazing service. My bills are always right and easy to read. Customer service is outstanding. There is nothing I dislike about my provider.More Origin Energy electricity customer reviews
They are pretty reasonably priced considering the market. They also have some of the better deals if you have solar. I particularly like that they have such an easy app to use which let's me manage my bills and add my own meter reads.More AGL electricity customer reviews
We only have one provider so can not compare to others which means the prices are high (as they have no competition) and we can't change to someone cheaper. Prices still escalate every year so we always have to watch what we use.More Ergon Energy electricity customer reviews
Yes have been with Energy Australia for 5 years and find it simple and easy to pay and i get good value for my money i save a lot of money on my gas and electricity bills and payments are at an affordable price and get help and support if im ever behind on my payments 10/10More AGL electricity customer reviews
I think Origin Energy is good overall, but could be improved. I find them to be reliable and their bills are very to easy to understand. Their customer service is always friendly and efficient. However, I feel their pricing could be more competitive and they aren't as flexible when you bring up that other competitors have better rates. They tend to just stick to their pricing and not try to keep you as a customer. I understand that they have pricing guidelines they want to stick to, but they could at least offer loyal customers a one-off discount or something like that, to show that it's worth sticking with them.More Origin Energy electricity customer reviews
I was with the provider for 2 years. I found my bills to be responsible, not to long of a wait when I needed to speak with someone and I liked that I could also email them. Customer service was always friendly and helpful. I never had any issues and I recommend the company to family and friends often.
Having lived in most states in Australia I have never had a complaint re this company , as an older Australian sometimes I have needed extra time to pay my bill , 10/10 to this companyMore Aurora Energy electricity customer reviews
We have had a reliable energy supply from AGL for the past 16 years. They have a good rewards scheme but, of course, you have to be able to benefit from their discount partners. We have been able to access about 50% of the opportunities, although not always taken these up. We had solar installed last year and it took three attempts through AGL to get this finalised, which is frustrating. We also get gas through this supplier and this has been good. Not that I check frequently but the price we pay for our energy seems reasonable although not the lowest around. I was unhappy with their Board when they attempted to split their coal-fired power stations into a new entity but all seems to have gone away now.More AGL electricity customer reviews
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