Electricity customer reviews

Get the inside story on Australia’s electricity providers from people like you. Whether you’re moving house or just wanting a better electricity deal, you can read the latest electricity reviews from the Mozo community here.

Compare Electricity

Find electricity plans available in your area in just seconds.

Search a review by:

Recent electricity customer reviews

Sort reviews by: date | star rating
  • QEnergy Electricity

    To expensive

    To expensive and in consistent

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Belinda, Queensland, reviewed 9 days ago
  • Origin Energy Electricity

    Great service, instant support, and savings.

    I've had a fantastic experience with Origin Energy! Their customer service is always excellent, and I consistently receive answers to my questions on the spot. They’re proactive in finding ways to help me save money, making them not only reliable but also budget-friendly. Definitely the most affordable energy provider out there and I highly recommend!

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Brooke, New South Wales, reviewed 15 days ago
  • AGL Electricity

    Good

    Could be cheaper prices

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Karun, New South Wales, reviewed 16 days ago
  • Lumo Energy Electricity

    Terrible experience.

    Getting customer support from Lumo Energy is basically impossible. I informed them I was moving and arranged to have my service disconnected the day I was moving. (1year later) They are still billing me for that address and trying to debit my bank account, however no one will l respond to my many emails. Very frustrating!

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Rhys, Victoria, reviewed 16 days ago
  • AGL Electricity

    Professional Company

    I am happy with AGL Prices are good Service is good with no issue Very responsive and helpful customer support

    Value for money
    Bill clarity
    Customer service
    Less
    Dario, Victoria, reviewed 16 days ago
  • ActewAGL Electricity

    Not happy they d ok nt listen to you

    They dont listen rip people of not happy

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Mary, Australian Capital Territory, reviewed 16 days ago
  • Origin Energy Electricity

    Origin meter reads

    The biggest issue is the unscheduled meter readings when my meter is inside - and I work full time. It’s impossible. So each quarter I get an estimate and then need to submit a manual reading.

    Value for money
    Bill clarity
    Customer service
    Less
    Alexandra, South Australia, reviewed 16 days ago
  • Ampol Energy Electricity

    Good solar tariff

    I have no problems with Ampol energy. We are in credit from our solar panels so life is good!

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Eddie, New South Wales, reviewed 16 days ago
  • Red Energy Electricity

    Good company but could use some improvement

    Overall, my experience with Red Energy has been positive, but there are a couple of areas that could use improvement. Starting with the good – the sign-up process was straightforward and hassle-free. It was easy to get set up, and the bills are clear and easy to understand. This has made managing payments a breeze, and I've never had issues with confusing charges. Paying the bills is also simple, which is a nice touch for anyone who prefers convenience. However, there are a couple of drawbacks worth noting. The biggest issue for me is that Red Energy isn't as "green" as I'd hoped. While they do offer some renewable energy options, I don't feel like their overall environmental impact is as strong as it could be, especially when compared to some other providers that focus heavily on sustainability. Additionally, the prices tend to be on the higher side. I’ve noticed that my energy bills are steeper than what I would expect, even after considering the typical fluctuations in energy pricing. In summary, Red Energy is a solid choice for convenience and ease of use, but if you're looking for the best green energy options or the most competitive pricing, you might want to explore other providers.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Kerrilee, Victoria, reviewed 16 days ago
  • Tango Energy Electricity

    Only one provider to choose from

    I dislike this provider because, due to living in this Territory, we only have one choice. Therefore, I believe that they can charge whatever they want and have made arbitrary decisions regarding the costs.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Natasha, Northern Territory, reviewed 21 days ago
  • Ergon Energy Electricity

    Happy to recommend

    Goverment owned energy provider, contacting customer service & accounts is easy and staff are helpful, enquires are always dealt with quickly. Never had any issues with our electricity supply either.

    Value for money
    Bill clarity
    Customer service
    Less
    Sarzo, Queensland, reviewed 21 days ago
  • Momentum Energy Electricity

    Good value and best plan advice based on my usage

    Easy to understand invoices, competitive rates, and the best is it will evaluate the best plan for my usage in every bill. Thank you.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Cheryl, Victoria, reviewed 21 days ago
  • Origin Energy Electricity

    They truly care about their customers and deliver

    "I've been with [ORIGIN] for over two years now, and I can confidently say they're the best in the business! Their rates are incredibly competitive, and their customer service team is always friendly, helpful, and responsive. I've never experienced any outages or issues with my service, and their online portal makes it easy to track my usage and pay my bills. Plus, I love that they offer renewable energy options and incentives for energy-efficient practices. They truly care about their customers and deliver top-notch service at an affordable price. Five stars isn't enough - I'd give them ten stars if I could!"

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Latara, New South Wales, reviewed 22 days ago
  • AGL Electricity

    Ask and help someone

    They helpful on the telephone when I ask something

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Mary, New South Wales, reviewed 22 days ago
  • Synergy Electricity

    Thankyou

    Synergy have been great . I've become unemployed as of 20th Dec and had wrong thing done by me from previous employer. I have only just got permission to get news tart through centreline as I finally got separation certificate which has made life so hard. I have had a very grateful experience with synergy and hope to be able to pay my outstanding bill to them asap. THANKYOU for listening to my vent.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Natalie, Western Australia, reviewed 23 days ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Compare Electricity

    Find electricity plans available in your area in just seconds.

    About Mozo Reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.

    We don't make subjective judgments, nor do advertisers influence our ratings.

    Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.