Electricity customer reviews

Get the inside story on Australia’s electricity providers from people like you. Whether you’re moving house or just wanting a better electricity deal, you can read the latest electricity reviews from the Mozo community here.

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Recent electricity customer reviews

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  • Ergon Energy Electricity

    Ok

    They are the only option available

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Hayley, Queensland, reviewed 2 days ago
  • Synergy Electricity

    Proactive communication with customers

    Despite multiple issues with the grid in our area, Synergy are proactive in keeping customers in the loop when the power does go out

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Daian, Western Australia, reviewed 2 days ago
  • EnergyAustralia Electricity

    Unwilling to rectify their mistake

    We’ve had issues with Energy Australia, they’ve mishandled our installation and have been overcharging us for an entire year on a business plan and when we adjusted the NMI to be a residential one, they refused to refund our money even though it was not our fault that they’d mistaken our home to be a business.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Paul, New South Wales, reviewed 1 day ago
  • Synergy Electricity

    Wa should have more options for energy providers

    Synergy is the only energy provider

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Amanda, Western Australia, reviewed 1 day ago
  • Red Energy Electricity

    Red Energy is great

    Red Energy offer me the best and most consistent solar feed in tariff. Love the real time app that enables you to monitor your energy consumption and feed in. Access to their customer support is far quicker than others I've been with. All these positives make it easy to rate them as a great energy retailer.

    Value for money
    Bill clarity
    Customer service
    Less
    Bradley, Queensland, reviewed 24 days ago
  • AGL Electricity

    Easy and uncomplicated

    There was a comfortable and easy sign up process that didn’t make you second guess your choice of provider. Bills come in promptly and are efficient in displaying all required information, I’m just not so great at reading and understanding myself but if I ever have any questions their customer service quickly responds. I haven’t come across any cons yet but I certainly recommend!

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Tempest, Queensland, reviewed 24 days ago
  • AGL Electricity

    Expensive

    Our bills have doubled lately with no change in our usage. We are getting less money for our solar input and at the moment is worthless for actually having solar panels. We are looking at changing to a cheaper company

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Lauren, South Australia, reviewed 24 days ago
  • Origin Energy Electricity

    Reliable service, but rates and billing so so...

    Origin Energy provides reliable customer service and offers green energy options, which is great if you're environmentally conscious. The app is easy to use for tracking energy and managing payments. However, their rates aren't always the most competitive, and the billing can be a bit tricky to understand at first. Solar customers might also find better feed-in tariffs elsewhere. Overall, a dependable provider with some room for improvement, especially in pricing and clarity.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Matej, New South Wales, reviewed 24 days ago
  • Origin Energy Electricity

    Origin Electricity would bend over backwards !!!

    Origin Electricity would bend over backwards to help their customers !!!

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Alan, New South Wales, reviewed 24 days ago
  • Dodo Power & Gas Electricity

    Lawrence

    Never had any problems with the provider

    Value for money
    Green Friendly
    Less
    Chetcuti, New South Wales, reviewed 24 days ago
  • Energy Locals Electricity

    Seamless

    So far, a seamless experince

    Value for money
    Bill clarity
    Less
    Michael, Australian Capital Territory, reviewed 24 days ago
  • Red Energy Electricity

    Good australian owned company

    Red Energy is Australian owned & you can earn Qantas points on every bill, they dont have many packages & their prices are pretty standard for the industry ,but saying that ive never had an issue with them & never had to call their customer service line.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Anella, Victoria, reviewed about 1 month ago
  • Dodo Power & Gas Electricity

    No problem company

    Competitive and reliable and will pass on any discounts or government subsidies Easy to read invoice

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Christina, Queensland, reviewed about 1 month ago
  • Alinta Energy Electricity

    Always happy with my bill

    Best prices after lots of research and clear bill breakdown.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Christine, Queensland, reviewed about 1 month ago
  • Origin Energy Electricity

    Potentially looking for a different energy and gas

    Origin can be difficult to deal with from time to time, customer service needs a Polish up as language and think accents can result in your inquiry or problem not being dealt with

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Renee, Victoria, reviewed about 1 month ago
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