They said their prices were lower and that the discount will make it even lower. IT DID NOT. Also I have solar panels and I know someone else with them that gets a great credit for them. I do not. More expensive than with my previous provider.
Energy Australia are great at communicating any changes to rates, the bills are predictable and fair, and its easy to access everything via the online portal.
AGL is trustworthy and we like that they are based in Melbourne. We also have our gas with them and it's really nice to have such an affordable combined deal.
Momentum have been so much easier than other providers we have had, and we are not locked in. I did a lot of research to substantiate that their rates are lower than the others.
My location makes this the only choice of energy supplier which is disappointing as we seem to get charged more because there is no other option for any competition for them.
As a new customer Energy Australia have really been good in terms of providing me with details and explaining my bills. I like their no frills options as I also have solar panels and that has been something they are happy to work with.
I was overcharged 2 years ago and asked for an audit of all of my bills. I have been paying small amounts. They say I owe over $6,000.
I've only left out the energy efficiency (green) section of these answers as neutral as I haven't really been made aware as to what efforts they are taking to be more environmentally friendly. Value for money is absolutely terrific, we have ours bundles with our RACV membership for a discount.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.