The Australian Financial Complaints Authority (AFCA) recently released its six month report, and it doesn’t paint a particularly flattering picture of the Aussie banking sector.
In just six months, the AFCA received 35,263 complaints from Australians regarding their banking, insurance, superannuation and investment services, with 21,370 (61%) directed at the banking sector alone. Of those complaints, 67% were specifically issued against the Big 4 banks.
If you’ve been keeping up with the news, this probably won't come as a surprise. The banking Royal Commission, which wrapped up earlier this year, subjected the big banks to a record level of scrutiny, uncovering the questionable practices which undergirded much of their daily operations.
And while the Big 4 have been taking steps to salvage their reputations in the months since, popular sentiment suggests they still have a long way to go.
So if you’re looking for a change, now is as good a time as ever to switch. Below, we’ve compiled a list of Mozo Experts Choice Award winners across a range of categories for you to consider.