When you’re not jetsetting to new holiday or business destinations, you can still ‘fly’ with Qantas via Qantas Comprehensive Car Insurance. This policy considers all the basic costs you may need to cover if you’re involved in an accident – like damage to your vehicle and towing from the scene – as well as handy extras such as hire car and emergency travel and accommodation coverage. Plus, simply by signing up and paying your premium, you’ll be racking up Qantas Points along the way.
If you like to cover your bases and get rewarded for your diligence, Qantas Comprehensive Car Insurance could be your ideal policy. You’ll be protecting your wheels against all the usual suspects: fire, theft and damage caused in an accident (plus up to $20 million in damage to other vehicles). Plus, if your snazzy new car is written-off within two years and has travelled less than 40,000km, it'll be replaced with a new one.
You’ll be covered for a hire car for up to 14 days following a theft, or in the case of a not-at-fault accident, until your car is repaired or a claim paid. Emergency travel and accommodation costs after an accident are also included in the policy ($200 per-day, up to $1,000), and if you’re towing a trailer or caravan, it’ll be covered for up to $1,000.
The list of insured items really goes on with this policy. Baby seats are covered for theft and damage up to $750, as are any personal items kept in the car. You also won’t have to stress if your keys are lost or stolen – they’re covered for up to $1,500. There are a few general exclusions to remember, including tyre damage caused by punctures, cuts or bursts, hiring the car out, or using it in a rideshare service.
But what of the rewards program, you say? Well, by signing up to the policy, not only will you save 15% off your first year's premium, but you can score up to 30,000 Qantas Points (points earned will depend on the amount spent on your your premium. Eligibility criteria and T&Cs apply). Plus, for every $1 you spend on your premium, you’ll nab another Qantas Point.
This far-reaching policy is well suited to drivers who want to sleep easy knowing their car is covered in a wide range of circumstances. The Qantas Points rewards program also makes it a top choice for frequent flyers.
There is a young driver's excess of up to $600 for people under 21, and if you want to pay your premium in monthly instalments, you’ll have to fork out a little extra cash.
And remember, if you’re planning on using your car working for rideshares like Uber, Ola or any other paid taxi service, this won’t be covered.
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Yes costs extra |
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$550 - $1,900 (varies by state) |
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$600 for drivers under 21, $500 for drivers aged 21 to 24 inclusive, $600 for unlisted drivers, $500 for inexperienced drivers. |
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not disclosed (NSW) |
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n/a |
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Save 15% on your first year’s premium when you take out a car insurance policy online. |
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n/a |
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Yes |
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n/a |
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Optional Extra |
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Optional Extra |
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Yes |
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Earn up to 30,000 Qantas Points when you sign up. Minimum spend $1,550. Points earn thresholds and T&Cs apply. |
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n/a |
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SA VIC NT TAS NSW ACT QLD WA |
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Agreed or Market |
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Yes - within 2 years and 40,000 km of original registration |
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Personal Effects cover in the event of a collision, theft or forced entry (up to $750) |
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Yes - standard excess. Option to reduce windscreen excess to $40 for an additional premium. |
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Up to $500 |
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Automatic inclusion of up to $1,000 for emergency transport and accommodation (max $200 per day) |
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Yes - Up to 14 days, max $1,000 |
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Not at fault - Yes. At fault - Optional Extra. Up to 14 days. |
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Yes - legal liability cover when using a substitute vehicle. |
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Up to $1,000 |
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Up to $1,500 if stolen. |
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Child seat or capsule cover in the event of a collision, theft or forced entry (up to $750) |
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Covered only if agreed in writing. |
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$10,000 within 12 months of accident. |
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No |
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Got into an accident 7 months ago, the earliest I could be booked into their garage was 1 month later, get there and a told it’ll take 3 months to get my new bumper in. I was disappointed but what other choice did I have! 3 months later (so 4 months after crash) I start getting all sorts of mechanical warnings on my dash and I no longer feel comfortable driving the car, call qantas and they ask if it had been repaired yet, I told them it hadn’t and I haven’t even been contacted for a date yet for repair. After putting me on hold for a bit so they can call the garage I’m told it’s going to take 3 months to order parts, so essentially the garage forgot my repair… I was told by the nice guy in the call centre he would open a complaint for me, I should hear from them within a week. two calls later to qantas that week I was then dealing with a very rude lady who didn’t have any empathy for my case and again was told they would open a complaint for me and I should hear within two business days… 6 weeks went by and I called qantas having not heard from them, the complaints team ‘closed the complaint and left a note in the file’, they just didn’t contact me or attempt to make any communication with me. What is the point in a complaints dept?!? My car is finally in for repair, has been there for two weeks just to replace the bumper. I get a call on the 12th day to say it’s finished and I can come and collect it. Just for them to call back sheepishly to say that they hadn’t in fact turned the car on and therefore didn’t notice all the warnings on the dash. Now the rental car supplied by qantas needs to be returned as it is only available for the first 14 days of repair, my cars still not fixed 7 months after the accident and I still haven’t heard anything from qantas regarding my complaint. This is not car insurance, this is incompetence. Clearly under resourced, poorly organised and quite frankly the most professional scam.
Read full reviewGot into an accident 7 months ago, the earliest I could be booked into their garage was 1 month later, get there and a told it’ll take 3 months to get my new bumper in. I was disappointed but what other choice did I have! 3 months later (so 4 months after crash) I start getting all sorts of mechanical warnings on my dash and I no longer feel comfortable driving the car, call qantas and they ask if it had been repaired yet, I told them it hadn’t and I haven’t even been contacted for a date yet for repair. After putting me on hold for a bit so they can call the garage I’m told it’s going to take 3 months to order parts, so essentially the garage forgot my repair… I was told by the nice guy in the call centre he would open a complaint for me, I should hear from them within a week. two calls later to qantas that week I was then dealing with a very rude lady who didn’t have any empathy for my case and again was told they would open a complaint for me and I should hear within two business days… 6 weeks went by and I called qantas having not heard from them, the complaints team ‘closed the complaint and left a note in the file’, they just didn’t contact me or attempt to make any communication with me. What is the point in a complaints dept?!? My car is finally in for repair, has been there for two weeks just to replace the bumper. I get a call on the 12th day to say it’s finished and I can come and collect it. Just for them to call back sheepishly to say that they hadn’t in fact turned the car on and therefore didn’t notice all the warnings on the dash. Now the rental car supplied by qantas needs to be returned as it is only available for the first 14 days of repair, my cars still not fixed 7 months after the accident and I still haven’t heard anything from qantas regarding my complaint. This is not car insurance, this is incompetence. Clearly under resourced, poorly organised and quite frankly the most professional scam.
From day one their communication has been amazing - great service and product and so so easy to set up.
Read full reviewFrom day one their communication has been amazing - great service and product and so so easy to set up.
I really love qantas care insurance as their prices are competitive, when ever I need anything the wait times on the phone is very short and their customer service is amazing! I also receive qantas points which is a great bonus!
Read full reviewI really love qantas care insurance as their prices are competitive, when ever I need anything the wait times on the phone is very short and their customer service is amazing! I also receive qantas points which is a great bonus!
The pricing for Qantas Insurance is good, without being too cheap, and the policy covers a lot of things. I haven't had to make a claim so far, so I'm not sure how the claim process works, or if it is fast or slow.
Read full reviewThe pricing for Qantas Insurance is good, without being too cheap, and the policy covers a lot of things. I haven't had to make a claim so far, so I'm not sure how the claim process works, or if it is fast or slow.
Most dramatic insurance company ever. All good and great until you sign up. As for the claim, one hoop after the other to jump over. Even if the claim is not at fault. They are just collecting unnecessary information off clients, including the card numbers previously used? I just hope that the repair is better than this. Definitely not recommend it.
Read full reviewMost dramatic insurance company ever. All good and great until you sign up. As for the claim, one hoop after the other to jump over. Even if the claim is not at fault. They are just collecting unnecessary information off clients, including the card numbers previously used? I just hope that the repair is better than this. Definitely not recommend it.