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Qantas Comprehensive Car Insurance

Advertiser disclosure
Monthly premiums available
Yes costs extra
Maximum no claim discount
Not Published
Online discount
n/a
Choice of repairer
Optional Extra
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Mozo editorial review Qantas Comprehensive Car Insurance

Last updated: 14 January 2021.

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What's hot
  • New for old replacement for written-off cars (under 2 years/40,000km)
  • 24/7 claims service
  • Earn Qantas points for paying your premium
  • Earn up to 40,000 Qantas points upon application (T&Cs apply)
What's not
  • Monthly premium payment costs extra
  • Up to $600 young driver excess
Mozo snapshot

When you’re not jetsetting to new holiday or business destinations, you can still ‘fly’ with Qantas via Qantas Comprehensive Car Insurance. This policy considers all the basic costs you may need to cover if you’re involved in an accident – like damage to your vehicle and towing from the scene – as well as handy extras such as hire car and emergency travel and accommodation coverage. Plus, simply by signing up and paying your premium, you’ll be racking up Qantas points along the way.

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Key features

If you like to cover your bases and get rewarded for your diligence, Qantas Comprehensive Car Insurance could be your ideal policy. You’ll be protecting your wheels against all the usual suspects: fire, theft and damage caused in an accident (plus up to $20 million in damage to other vehicles). Plus, if your snazzy new car is written-off within two years and has travelled less than 40,000km, it'll be replaced with a new one.

You’ll be covered for a hire car for up to 14 days following a theft, or in the case of a not-at-fault accident, until your car is repaired or a claim paid. Emergency travel and accommodation costs after an accident are also included in the policy ($200 per-day, up to $1,000), and if you’re towing a trailer or caravan, it’ll be covered for up to $1,000.

The list of insured items really goes on with this policy. Baby seats are covered for theft and damage up to $750, as are any personal items kept in the car. You also won’t have to stress if your keys are lost or stolen – they’re covered for up to $1,500. There are a few general exclusions to remember, including tyre damage caused by punctures, cuts or bursts, hiring the car out, or using it in a rideshare service.

But what of the rewards program, you say? Well, by signing up to the policy, you can score up to 40,000 Qantas points (until 28 February, 2021) based on your premium costs. Plus, for every $1 you spend on your premium, you’ll nab another Qantas point.

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Who is it good for

This far-reaching policy is well suited to drivers who want to sleep easy knowing their car is covered in a wide range of circumstances. The Qantas points rewards program also makes it a top choice for frequent flyers.

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Any catches

There is a young driver's excess of up to $600 for people under 21, and if you want to pay your premium in monthly instalments, you’ll have to fork out a little extra cash.

And remember, if you’re planning on using your car working for rideshares like Uber, Ola or any other paid taxi service, this won’t be covered.

Details

Rates and fees information correct as at 16 January 2021. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Discounts and excesses
  • Yes costs extra

  • $400 - $1,850 (varies by state)

  • $600 for drivers under 21, $500 for drivers aged 21 to 24 inclusive, $600 for unlisted drivers, $500 for inexperienced drivers.

  • not disclosed (NSW)
    not disclosed (SA)
    not disclosed (ACT)
    not disclosed (QLD)
    not disclosed (WA)
    not disclosed (VIC)
    not disclosed (NT)
    not disclosed (TAS)

  • n/a

  • n/a

  • n/a

  • Yes - Maximum no claim discount protection is optional with additional premium. Maximum no claim discount is protected for life against no-fault claims, after 2 years having held no claim discount protection already.

  • n/a

Service features
  • Optional Extra

  • Optional Extra

  • Yes

  • Earn up to 40,000 Qantas Points when you sign up by 28 February 2021. Points earned depend on the amount spent on your premium. Points earn thresholds and T&Cs apply.

  • n/a

Coverage summary
  • Agreed or Market

  • Yes - within 2 years and 40,000 km of original registration

  • Up to $750 if damaged or stolen.

  • Yes - standard excess. Option to reduce windscreen excess to $40 for an additional premium.

  • Up to $500

  • Reasonable towing costs. Up to $1,000 travel and accommodation costs (max $200 per day)

  • Yes - Up to 14 days, max $1,000

  • Not at fault - Yes. At fault - Optional Extra. Up to 14 days.

  • Yes - legal liability cover when using a substitute vehicle.

  • Up to $1,000

  • Up to $1,500 if stolen.

  • Up to $750

  • Covered only if agreed in writing.

  • $10,000 within 12 months of accident.

  • No

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Customer Reviews

How are Qantas car insurance rated by the Mozo community?

Overall
3.7/10
Value for money
4.7/10
Policy coverage
5.7/10
Customer service
3.0/10
Claims handling
3.0/10
Trust
5.0/10

Latest reviews of Qantas Comprehensive Car Insurance

  • Overall 1/10
    Qantas Car Insurance leaves a lot to be desired

    I changed my car insurer to Qantas, clearly in hindsight the worst mistake I could have made. Previously I've been with AAMI and had great experiences on the sad occasions when their services were required. I will be returning to AAMI, I'm sorry I changed. I have found Qantas Car Insurance to be bluntly uncooperative, unhelpful and clearly a service on a fixed budget. The accident was no fault of mine, you would think I was asking for the world when all I asked for was compensation for subsequent travel incurred by the claims process. The only response from Qantas was that they were 'okay' if I went after the other guy's insurer myself for the out of pocket. Fair enough if firstly, I hadn't ticked the box on the application and paid for provision of a rental car if my car was under repair, But I did tick the box and I did pay you. Secondly I engaged Qantas as my insurer, alert Qantas, that's why people that don't self insure pay for the services of companies like you. To provide service, something that appears to be sadly lacking. Thirdly as the out of pocket was caused by Qantas' poor service ethic in this instance I thought no. You certainly don't receive the service their marketing promises give expectation to. Don't do it, go elsewhere for your cover. It isn't worth whatever the theoretical saving might be. When you need your insurer and you have a similar experience as myself, you will be disappointed and frustrated if you choose Qantas,, just as I have been. Qantas, stick to flying planes leave the auto insurance game for companies that provide service consummate with cost.

    Read full review

    I changed my car insurer to Qantas, clearly in hindsight the worst mistake I could have made. Previously I've been with AAMI and had great experiences on the sad occasions when their services were required. I will be returning to AAMI, I'm sorry I changed. I have found Qantas Car Insurance to be bluntly uncooperative, unhelpful and clearly a service on a fixed budget. The accident was no fault of mine, you would think I was asking for the world when all I asked for was compensation for subsequent travel incurred by the claims process. The only response from Qantas was that they were 'okay' if I went after the other guy's insurer myself for the out of pocket. Fair enough if firstly, I hadn't ticked the box on the application and paid for provision of a rental car if my car was under repair, But I did tick the box and I did pay you. Secondly I engaged Qantas as my insurer, alert Qantas, that's why people that don't self insure pay for the services of companies like you. To provide service, something that appears to be sadly lacking. Thirdly as the out of pocket was caused by Qantas' poor service ethic in this instance I thought no. You certainly don't receive the service their marketing promises give expectation to. Don't do it, go elsewhere for your cover. It isn't worth whatever the theoretical saving might be. When you need your insurer and you have a similar experience as myself, you will be disappointed and frustrated if you choose Qantas,, just as I have been. Qantas, stick to flying planes leave the auto insurance game for companies that provide service consummate with cost.

    Value for money
    4/10
    Policy coverage
    7/10
    Customer service
    1/10
    Claims handling
    3/10
    Trust
    2/10
    Less
    Brian, Victoria reviewed about 2 months ago
  • Overall 8/10
    Great and competitive service.

    I went on their website and got a quick and easy quote for two cars. Left the quotes while discussing with hubby and then they called me and my hubby back to see if needed any help. Qantas had a promotion about the frequent flyer points and received them within the time period.

    Read full review

    I went on their website and got a quick and easy quote for two cars. Left the quotes while discussing with hubby and then they called me and my hubby back to see if needed any help. Qantas had a promotion about the frequent flyer points and received them within the time period.

    Value for money
    7/10
    Policy coverage
    7/10
    Customer service
    7/10
    Claims handling
    -1/10
    Trust
    8/10
    Less
    Kylie, Victoria reviewed 3 months ago
  • Overall 2/10
    No respect for people's personal time.

    Who calls potential customers based on an online quote after 7pm?

    Read full review

    Who calls potential customers based on an online quote after 7pm?

    Value for money
    3/10
    Policy coverage
    3/10
    Customer service
    1/10
    Claims handling
    -1/10
    Trust
    -1/10
    Less
    Alan, New South Wales reviewed 4 months ago