AAMI home insurance

AAMI (Australian Associated Motor Insurers)s was founded in 1970, after having provided insurance policies to motor clubs since 1934. It is now part of the Suncorp Network and offers car as well as home building and contents insurance to home owners and renters Australia-wide.

AAMI is known for its simple claims system and commitment to serving their customers and community. AAMI customers also get access to the AAMI "Lucky Club", which is a rewards program that gives access and discounts to many retail outlets and venues around Australia.

AAMI offers the following home insurance

Rates and fees verified as correct at 24 January 2022. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Home Building & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Optional extra

full building replacement

Yes

Home Building Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Optional extra

full building replacement

Yes

Home Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

How is AAMI home insurance rated?

Mozo users have rated AAMI home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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AAMI home insurance
Overall
Value for money
Policy coverage
Customer service
Claims handling
Trust

689 Reviews

Recent AAMI home insurance reviews

AAMI Home & Contents Insurance
Overall 10/10
Best insurance ever

My family & I have been with AAMI. Highly recommend for excellent customer service. 10 star rating not 5. Thanks AAMI.

Read full review

My family & I have been with AAMI. Highly recommend for excellent customer service. 10 star rating not 5. Thanks AAMI.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Less
Omnia, Victoria, reviewed 11 days ago
AAMI Home & Contents Insurance
Overall 1/10
I would reconsider insuring with AAMI!!

I put in a claim for extensive damage to my property due to the earthquake. AAMI sent 2 independent Engineers out to assess and put through a report. The first Engineer was here looking over the property quite extensively and at the same time telling us personally how bad the damage was caused by the quake but by the time the report came back it was the complete opposite to what he was telling us. I renovated my home in 2016 and even showed him the finished product in the photos. He asked me to send them to him which I did but he didn’t even reference one photo. As for the second Engineer well he’s a story on his own. I actually rang AAMI soon after he left to put in a complaint against him as he seemed very disinterested in assessing the property and was in a hurry to get out. I had to question him as to why he didn’t even bring his leveller out of his car. With me questioning made him go back and get it. We pay these massive insurance companies our annuals each year but when push comes to shove they do everything in their power not to pay out! This isn’t right and I will be pursuing this all the way!!

Read full review

I put in a claim for extensive damage to my property due to the earthquake. AAMI sent 2 independent Engineers out to assess and put through a report. The first Engineer was here looking over the property quite extensively and at the same time telling us personally how bad the damage was caused by the quake but by the time the report came back it was the complete opposite to what he was telling us. I renovated my home in 2016 and even showed him the finished product in the photos. He asked me to send them to him which I did but he didn’t even reference one photo. As for the second Engineer well he’s a story on his own. I actually rang AAMI soon after he left to put in a complaint against him as he seemed very disinterested in assessing the property and was in a hurry to get out. I had to question him as to why he didn’t even bring his leveller out of his car. With me questioning made him go back and get it. We pay these massive insurance companies our annuals each year but when push comes to shove they do everything in their power not to pay out! This isn’t right and I will be pursuing this all the way!!

Value for money
1/10
Policy coverage
1/10
Customer service
1/10
Claims handling
1/10
Trust
1/10
Less
Ismail, Victoria, reviewed 18 days ago
AAMI Home Insurance
Overall 1/10
Bad service

Bad service.

Read full review

Bad service.

Value for money
1/10
Policy coverage
1/10
Customer service
1/10
Claims handling
1/10
Trust
1/10
Less
Andrea, Victoria, reviewed 20 days ago
AAMI Home Insurance
Overall 7/10
AAMI are very good service providers

AAMI are very good service providers.

Read full review

AAMI are very good service providers.

Value for money
9/10
Policy coverage
7/10
Customer service
9/10
Claims handling
6/10
Trust
6/10
Less
Richard, Victoria, reviewed 20 days ago

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