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AAMI Home & Contents Insurance

Fire
Yes
Theft or burglary
Yes
Flood
Yes
Storm
Yes
Building cover
Contents cover

Details

Rates and fees information correct as at 1 October 2020. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Policy and service features
  • 60

  • Optional extra - full building replacement

  • Yes

  • $200

  • true

  • n/a

  • Online, AAMI/Family Association, combined policy

  • Yes

  • Up to 90 days, up to 20% of sum insured

  • Up to 20% of sum insured

  • Up to $20,000,000

  • n/a

  • n/a

Events
  • Optional Extra

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Up to 7 years old

  • No

  • Yes

  • Yes

  • No

  • Yes

  • Yes

  • Yes

  • Yes

Buildings
  • Yes

  • Yes

  • Yes, retaining walls, garden borders, pathways and paved areas.

  • Yes

Contents
  • Up to $200

  • No

  • Up to $1,000 combined with computer software

  • Hardware yes. Software up to $1,000 combined with CDs/DVDs

  • Optional Extra

  • Yes

  • Up to $1,000 per item

  • Up to $1,000 per item, up to $5,000 in total, up to $5,000 for collections

  • Up to $1,000 per item, up to $5,000 in total

  • Up to $500

  • No

  • No

  • Yes

  • Up to $2,000

  • No

  • Up to $10,000

Other cover
  • No

  • No

  • No

  • Up to 12 months, up to 10% of sum insured

  • No

  • Up to 10% of sum insured

  • Up to 10% of sum insured combined with demolition cost

  • Up to 10% of sum insured combined with debris removal cost

  • Up to 10% of sum insured

  • Up to 14 days for contents only

  • No

*Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Customer Reviews

How are AAMI home insurance rated by the Mozo community?

Overall
7.8/10
Value for money
7.3/10
Policy coverage
7.6/10
Customer service
7.9/10
Claims handling
7.2/10
Trust
7.6/10

Latest reviews of AAMI Home & Contents Insurance

  • Overall 1/10
    Made us feel like criminals.

    Declined our claim, asked for private personal information (Facebook messages, bank statements, phone and message records, interviews, etc.) unrelated to the claim. I am a firefighter, I shouldn't be treated like a criminal. Months of our time wasted, avoid this garbage company, save yourself time and effort.

    Read full review

    Declined our claim, asked for private personal information (Facebook messages, bank statements, phone and message records, interviews, etc.) unrelated to the claim. I am a firefighter, I shouldn't be treated like a criminal. Months of our time wasted, avoid this garbage company, save yourself time and effort.

    Value for money
    1/10
    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    1/10
    Trust
    1/10
    Less
    Stephen, South Australia reviewed about 8 hours ago
  • Overall 4/10
    Not happy.

    They don't tell you everything when you try to claim and try to find away out of paying for claim.

    Read full review

    They don't tell you everything when you try to claim and try to find away out of paying for claim.

    Value for money
    -1/10
    Policy coverage
    6/10
    Customer service
    6/10
    Claims handling
    5/10
    Trust
    5/10
    Less
    Irene, New South Wales reviewed 16 days ago
  • Overall 7/10
    Feel disappointed with AAMI customer service.

    I had landlord's home insurance with AAMI and I cancelled later on after being with them for more than 6 years. When I asked for a tax statement the lady I spoke with said they can’t give me the statement because I cancelled my insurance. I asked why they can’t give me invoice for the months I paid for so I can do my tax returns and she refused. It was so bad. After all, the property is an investment property and I do really need the invoice for tax purposes.

    Read full review

    I had landlord's home insurance with AAMI and I cancelled later on after being with them for more than 6 years. When I asked for a tax statement the lady I spoke with said they can’t give me the statement because I cancelled my insurance. I asked why they can’t give me invoice for the months I paid for so I can do my tax returns and she refused. It was so bad. After all, the property is an investment property and I do really need the invoice for tax purposes.

    Value for money
    8/10
    Policy coverage
    8/10
    Customer service
    4/10
    Claims handling
    10/10
    Trust
    7/10
    Less
    Frank, Western Australia reviewed 3 months ago
  • Overall 9/10
    There when you need them

    Only had one claim to replace a very personal lost item. Aami helped ease the pain.

    Read full review

    Only had one claim to replace a very personal lost item. Aami helped ease the pain.

    Value for money
    9/10
    Policy coverage
    9/10
    Customer service
    9/10
    Claims handling
    9/10
    Trust
    9/10
    Less
    Scott, Tasmania reviewed 3 months ago
  • Overall 9/10
    Premiums are reasonable and great customer service

    AAMI is a company I trust with good customer service and quick claims resolved.

    Read full review

    AAMI is a company I trust with good customer service and quick claims resolved.

    Value for money
    9/10
    Policy coverage
    9/10
    Customer service
    10/10
    Claims handling
    10/10
    Trust
    10/10
    Less
    Colleen, Western Australia reviewed 4 months ago
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About AAMI

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