Rates and fees verified as correct at 19 October, 2021. Other information correct at the time of writing. Advertiser disclosure.
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement |
|---|---|---|---|---|
| Apartment Insurance |     | No | No | Yes |
| Contents Extra Insurance | | No | No | Yes |
| Contents Insurance | | No | No | Yes |
| Home & Contents Extra Insurance | | No | No | Yes |
| Home & Contents Insurance | | No | No | Yes |
| Home Extra Insurance | | No | No | Yes |
| Home Insurance | | No | No | Yes |
Mozo users have rated Apia home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
370 Reviews
We have been with them for many years and although had no reason to claim their communication has been great.
Read full reviewWe have been with them for many years and although had no reason to claim their communication has been great.
I have made one claim in the time I have been insured and the service was extremely efficient, fast and very helpful staff.
Read full reviewI have made one claim in the time I have been insured and the service was extremely efficient, fast and very helpful staff.
APiA takes your premiums for years malicious damage clear deep marks with sharp object in wooden floor caused by tenant and they don't pay up the claim disgraceful behaviour give insurance companies a bad name.
Read full reviewAPiA takes your premiums for years malicious damage clear deep marks with sharp object in wooden floor caused by tenant and they don't pay up the claim disgraceful behaviour give insurance companies a bad name.
Apia have such friendly staff and any time I have had a reason to speak on the phone they have been very competent and know what they are talking about. I have been with Apia for a few years now and every year when I get my renewal for house/contents I have rang them to see if that was their best price. They have always gone over my details and have always made me a significantly cheaper price. I have even compared with other companies and they have always bettered those prices too. I did ask them why the renewal prices were a little bit too expensive and finally this year the girl on the phone told me that they liked their customers to phone them so that they could be given a better price to suit their customer. I did once have reason to wonder if I could make a claim with them and it was so easy on the phone to do. Again I think it is because Apia care about their customers and do go out of their way to help them.
Read full reviewApia have such friendly staff and any time I have had a reason to speak on the phone they have been very competent and know what they are talking about. I have been with Apia for a few years now and every year when I get my renewal for house/contents I have rang them to see if that was their best price. They have always gone over my details and have always made me a significantly cheaper price. I have even compared with other companies and they have always bettered those prices too. I did ask them why the renewal prices were a little bit too expensive and finally this year the girl on the phone told me that they liked their customers to phone them so that they could be given a better price to suit their customer. I did once have reason to wonder if I could make a claim with them and it was so easy on the phone to do. Again I think it is because Apia care about their customers and do go out of their way to help them.
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