Rates and fees verified as correct at 19 May 2022. Other information correct at the time of writing.
Advertiser disclosure.
Important information on terms, conditions and sub-limits
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement |
|---|---|---|---|---|
| Home Buildings & Contents Insurance |
|
Yes |
No |
Yes |
| Home Buildings Insurance |
|
Yes |
No |
Yes |
| Home Contents Insurance |
|
Yes |
No |
Yes |
| Home Plus Buildings & Contents Insurance |
|
Yes |
Yes Up to 25% of sum insured |
Yes |
| Home Plus Buildings Insurance |
|
Yes |
Yes Up to 25% of sum insured |
Yes |
| Home Plus Contents Insurance |
|
Yes |
Yes Up to 25% of sum insured |
Yes |
Mozo users have rated NRMA home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
414 Reviews
They are a great customer service team. We made a mistake and moved to a different provider due to financial hardship one year and regretted immediately. We had to make a claims and even though it was proven to be the other persons fault we never got our money back. My father-in law had a similar issue and NRMA did not take a cent off him until the case was proven. They kept in touch the whole time and his car was repaired straight away. No issues is too big or small and if the customer service operator does not know the answer (which is very rare) they are very helpful in finding someone to help. I would recommend NRMA to anyone.
Read full reviewThey are a great customer service team. We made a mistake and moved to a different provider due to financial hardship one year and regretted immediately. We had to make a claims and even though it was proven to be the other persons fault we never got our money back. My father-in law had a similar issue and NRMA did not take a cent off him until the case was proven. They kept in touch the whole time and his car was repaired straight away. No issues is too big or small and if the customer service operator does not know the answer (which is very rare) they are very helpful in finding someone to help. I would recommend NRMA to anyone.
NRMA have been a pleasure to deal with. Their premiums are so competitive in a word where price rises are out of control.
Read full reviewNRMA have been a pleasure to deal with. Their premiums are so competitive in a word where price rises are out of control.
Friendly (real people) service. Quality cover.
Read full reviewFriendly (real people) service. Quality cover.
I have been with NRMA for many years. Overall, I think they are pretty good. not perfect, but better than most. Early this year I had damage to my roof and ceilings because of a bad storm, and broken tiles due to branches. They went above and beyond to fix the damage. However, one of their workmen (contractors) badly damaged an item in my home. He left in a hurry, probably hoping I wouldn't notice. When I contacted NRMA about it, they just told me to take it up with the contractor. In the end, nothing was done to repair the damage, and I had to get repairs done myself. I really feel that, since NRMA had sent the contractors, they were responsible for fixing damage caused by them. Very disappointing. NRMA also refused to repair a wall behind my house which had been damaged by the same storm. (It had collapsed) So - Some good, some bad. I am still with them, and probably won't change. But I think there are some things they could do better.
Read full reviewI have been with NRMA for many years. Overall, I think they are pretty good. not perfect, but better than most. Early this year I had damage to my roof and ceilings because of a bad storm, and broken tiles due to branches. They went above and beyond to fix the damage. However, one of their workmen (contractors) badly damaged an item in my home. He left in a hurry, probably hoping I wouldn't notice. When I contacted NRMA about it, they just told me to take it up with the contractor. In the end, nothing was done to repair the damage, and I had to get repairs done myself. I really feel that, since NRMA had sent the contractors, they were responsible for fixing damage caused by them. Very disappointing. NRMA also refused to repair a wall behind my house which had been damaged by the same storm. (It had collapsed) So - Some good, some bad. I am still with them, and probably won't change. But I think there are some things they could do better.
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