8.1/10

Based on 3451 NRMA product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

NRMA home insurance

Protecting what matters most for over 90 years, NRMA Insurance is backed by IAG, the leading general insurance provider in Australia and New Zealand. NRMA has a range of home insurance policies that protect your home and contents from a range of key events include theft, fire and flood. It's an award winner, having taken out a 2021 Mozo People's Choice Award for Excellent Claims Experience. NRMA’s Home Insurance policy has also been voted a winner for having Exceptional Quality Home and Contents Insurance in the 2023 Mozo Experts Choice Awards.

NRMA offers the following home insurance

Cover information and limits in the table below verified as correct at 26 June 2024. Other information correct at the time of writing.
Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Home Buildings & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Buildings Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Plus Buildings & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of sum insured

Yes

Home Plus Buildings Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of sum insured

Yes

Home Plus Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of sum insured

Yes

How is NRMA home insurance rated?

Mozo users have rated NRMA home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
NRMA home insurance customer reviews
Overall
8.1/10
Value for money
7.5/10
Policy coverage
8.1/10
Customer service
8.3/10
Claims handling
7.9/10
Trust
8.1/10
Based on 427 NRMA product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent NRMA home insurance reviews

NRMA Home Buildings & Contents Insurance
Overall 9/10
Good deal

Like that you’re covered even if you accidentally leave a door unlocked. Other providers don’t cover you for a break in if you leave doors/windows open/unlocked

Read full review

Like that you’re covered even if you accidentally leave a door unlocked. Other providers don’t cover you for a break in if you leave doors/windows open/unlocked

Value for money
9/10
Policy coverage
10/10
Claims handling
9/10
Less
Ashleigh, Queensland, reviewed 3 months ago
NRMA Contents Insurance
Overall 7/10
NRMA - as good as any others

Lucky for me, I have never had to put my insurance provider to the test. But I have been with N RMA for many years, and the product seems very comparable to others on the market, like Suncorp.

Read full review

Lucky for me, I have never had to put my insurance provider to the test. But I have been with N RMA for many years, and the product seems very comparable to others on the market, like Suncorp.

Value for money
8/10
Policy coverage
9/10
Customer service
8/10
Claims handling
6/10
Trust
8/10
Less
Jo, New South Wales, reviewed 5 months ago
NRMA Home Buildings & Contents Insurance
Overall 10/10
NRMA are a well established and excellent company

I like this insurance company die totheirexcellent customer service. Always willing to help customers and have a no claims bonus which is a great incentive

Read full review

I like this insurance company die totheirexcellent customer service. Always willing to help customers and have a no claims bonus which is a great incentive

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Sharon, New South Wales, reviewed 8 months ago
NRMA Contents Insurance
Overall 10/10
Friendly trustworthy and helpful company

Always friendly and helpful No matter how small your query treating you with respect and courtesy

Read full review

Always friendly and helpful No matter how small your query treating you with respect and courtesy

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Trust
10/10
Less
Anna, South Australia, reviewed 7 months ago
See all home insurance reviews
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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