based on 1 RACQ banking product reviews as rated by Mozo community

RACQ home insurance

RACQ is owned by members to benefit members. It is a member-owned insurance provider and bank with a 100-year history, helping Queenslanders wherever they can.

A multiple 2021 Mozo People's Choice Award winner, RACQ offer customised Home Insurance policies to help protect the things most valuable to you with a trusted 24/7 claims service and discount for purchasing online.

RACQ offers the following home insurance

Rates and fees verified as correct at 18 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

No

How is RACQ home insurance rated?

Mozo users have rated RACQ home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
RACQ home insurance
Overall
Value for money
Policy coverage
Customer service
Claims handling
Trust

149 Reviews

Recent RACQ home insurance reviews

RACQ Home & Contents Insurance
Overall 8/10
Great service.

Great customer service on phone. A little slow to process claims at peak time.

Read full review

Great customer service on phone. A little slow to process claims at peak time.

Value for money
8/10
Policy coverage
8/10
Customer service
10/10
Claims handling
6/10
Trust
8/10
Less
Lauren, Queensland, reviewed 5 months ago
RACQ Home & Contents Insurance
Overall 10/10
Wonderful customer service.

Amazing customer service, we were disconnected from the call and they waited 5 minutes and called us back to continue like nothing happened. Very friendly and professional.

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Amazing customer service, we were disconnected from the call and they waited 5 minutes and called us back to continue like nothing happened. Very friendly and professional.

Value for money
7/10
Policy coverage
9/10
Customer service
10/10
Trust
10/10
Less
Jodie, Queensland, reviewed 5 months ago
RACQ Contents Insurance
Overall 10/10
Quality insurance.

Excellent service. Two claims paid promptly. Assessors were very helpful.

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Excellent service. Two claims paid promptly. Assessors were very helpful.

Value for money
9/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Rob, Queensland, reviewed 5 months ago
RACQ Building Insurance
Overall 9/10
Easy, quick insurance claim with RACQ!

We recently had to claim for a roller door incident at home and within days of submitting our application we had approval and the money in the bank. So easy.

Read full review

We recently had to claim for a roller door incident at home and within days of submitting our application we had approval and the money in the bank. So easy.

Value for money
10/10
Policy coverage
8/10
Customer service
10/10
Claims handling
10/10
Trust
9/10
Less
Peta, Queensland, reviewed 5 months ago

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