7.0 / 10

based on 1 reviews as rated by Mozo community

RACQ home insurance

RACQ is owned by members to benefit members. It is a member-owned insurance provider and bank with a 100-year history, helping Queenslanders wherever they can.

RACQ offer customised Home Insurance policies to help protect the things most valuable to you with a trusted 24/7 claims service and discount for purchasing online.

RACQ offers the following home insurance

Rates and fees verified as correct at 03 March, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

No

How is RACQ home insurance rated?

Mozo users have rated RACQ home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
RACQ home insurance
Overall
8.1/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

143 Reviews

Recent RACQ home insurance reviews

RACQ Home & Contents Insurance review
Overall 8/10
Reliable insurance.

RACQ are generally a good brand for insurance. I have my home & contents as well as my car insurance through this insurer. The phone in option readily redirects you to whatever option is needed. Additionally, due to being a member of two or more products, another 5% decrease in overall fees is offered. I like RACQ as an insurer because they have excellent coverage and are very reliable. A con could be the time taken for a job to be completed. The job was eventually completed.

Read full review

RACQ are generally a good brand for insurance. I have my home & contents as well as my car insurance through this insurer. The phone in option readily redirects you to whatever option is needed. Additionally, due to being a member of two or more products, another 5% decrease in overall fees is offered. I like RACQ as an insurer because they have excellent coverage and are very reliable. A con could be the time taken for a job to be completed. The job was eventually completed.

Value for money
8/10
Policy coverage
8/10
Customer service
7/10
Claims handling
7/10
Trust
9/10
Less
Maija, Queensland, reviewed 3 months ago
RACQ Home & Contents Insurance review
Overall 10/10
Great Value, local store and package bundling deal

I changed over to RACQ from Budget Direct. I found the transition easy. The value for money was high when I bundled all insurances in a package that is home, contents and both our cars. The Roadside assistance linked to the company is our peace of mind particularly when our daughter has since obtained her learners licence. Having a local branch as well is what I liked best about this and I am not treating as a number

Read full review

I changed over to RACQ from Budget Direct. I found the transition easy. The value for money was high when I bundled all insurances in a package that is home, contents and both our cars. The Roadside assistance linked to the company is our peace of mind particularly when our daughter has since obtained her learners licence. Having a local branch as well is what I liked best about this and I am not treating as a number

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Jane, Queensland, reviewed 3 months ago
RACQ Home & Contents Insurance review
Overall 10/10
RACQ my choice for all insurances.

We have had our home and contents plus vehicle and caravan insurances with RACQ for many years. We have only had one claim on a no fault vehicle insurance, it was handled very professionally and quickly. If you call them on any issue you are given expert advice, you only have to call once and do not hang on the phone for ages.

Read full review

We have had our home and contents plus vehicle and caravan insurances with RACQ for many years. We have only had one claim on a no fault vehicle insurance, it was handled very professionally and quickly. If you call them on any issue you are given expert advice, you only have to call once and do not hang on the phone for ages.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Robert, Queensland, reviewed 4 months ago
RACQ Home Insurance review
Overall 8/10
Good service and good value.

No problems at all, always friendly on the phone, value for money.

Read full review

No problems at all, always friendly on the phone, value for money.

Value for money
8/10
Policy coverage
8/10
Customer service
10/10
Trust
8/10
Less
Rebecca, Queensland, reviewed 5 months ago

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