|
Up to $300 |
|
|
Up to $1,500 |
|
|
Up to $5,000 |
|
|
Hardware yes, software up to $5,000 combined with CDs/DVDs |
|
|
Up to $2,000 |
|
|
Yes - limits apply for carpets over 10 years old |
|
|
Up to $1,000 per item |
|
|
Up to $2,000 per item, up to $12,000 in total |
|
|
Up to $2,000 per item, up to $6,000 in total |
|
|
No |
|
|
Up to $1,000 |
|
|
No |
|
|
Yes |
|
|
Up to $2,000 |
|
|
Optional Extra - Up to $20,000 |
|
|
Up to $10,000 |
|
Up to $5,000 for funeral |
|
|
Optional Extra, up to $750 |
|
|
Up to $1,000 |
|
|
No |
|
|
No |
|
|
Up to 10% of sum insured |
|
|
Up to 20% of sum insured combined with demolition cost |
|
|
Up to 20% of sum insured combined with debris removal cost |
|
|
No |
|
|
Up to 14 days |
|
|
Yes |
|
60 |
|
|
No |
|
|
Yes |
|
|
$300 |
|
|
true |
|
|
no |
|
|
Alarm Discount, Apartment Discount, No Claim Discount, Roadside Assistance Discount, Seniors Discount , Over 55s Discount, Multi-policy Discount |
|
|
Yes |
|
|
Optional Extra - Up to $2,000 per item, up to $8,000 total |
|
|
Up to 5% of sum insured |
|
|
Up to $20,000,000 |
|
|
none |
|
|
none |
|
Optional Extra |
|
|
Yes |
|
|
Yes |
|
|
Yes |
|
|
Yes |
|
|
Yes |
|
|
Yes |
|
|
Optional Extra, up to 10 years old |
|
|
No |
|
|
Yes |
|
|
Yes |
|
|
Yes |
|
|
Yes |
|
|
Yes |
|
|
Yes |
|
|
Yes |
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
I would never recommend this company. I looked at the other reviews and I don’t believe they are kosher. All the people have written them have not had need to claim. Three years on, and Racq has still not settled a claim for my family member who had insurance with this company. When she made the claim, they told her she was not covered. Upon speaking to another insurer, they advised her to go back to Racq because she was covered under the policy. Nearly a year later, and they still have not resolved the IRD. She escalated this to the CEOs office who, promised to settle the claim in early April and still have not. She lost all her belongings and had to go into living into temporary commendation. The huge financial strain has been enormous. To date she has dealt with seven people in Racq all promising to resolve the claim and no one has. She has now received a really offensive email from the in-house solicitor who has made the claim experience extremely difficult and declared to pay out the claim she needs better pictures of all items lost and quibbling about petty amounts of money when she lost everything . He has also demonstrated very unethical behaviour. I certainly would never recommend this company after seeing what they have put my friend through. The culture of it is not to pay at any cost to their customer who pays for the insurance . She is dealing with the ceos office and like any company the culture is set at the top.
Read full reviewI would never recommend this company. I looked at the other reviews and I don’t believe they are kosher. All the people have written them have not had need to claim. Three years on, and Racq has still not settled a claim for my family member who had insurance with this company. When she made the claim, they told her she was not covered. Upon speaking to another insurer, they advised her to go back to Racq because she was covered under the policy. Nearly a year later, and they still have not resolved the IRD. She escalated this to the CEOs office who, promised to settle the claim in early April and still have not. She lost all her belongings and had to go into living into temporary commendation. The huge financial strain has been enormous. To date she has dealt with seven people in Racq all promising to resolve the claim and no one has. She has now received a really offensive email from the in-house solicitor who has made the claim experience extremely difficult and declared to pay out the claim she needs better pictures of all items lost and quibbling about petty amounts of money when she lost everything . He has also demonstrated very unethical behaviour. I certainly would never recommend this company after seeing what they have put my friend through. The culture of it is not to pay at any cost to their customer who pays for the insurance . She is dealing with the ceos office and like any company the culture is set at the top.
I have been with Racq for years it’s just easier and straightforward.
Read full reviewI have been with Racq for years it’s just easier and straightforward.
Excellent service. Two claims paid promptly. Assessors were very helpful.
Read full reviewExcellent service. Two claims paid promptly. Assessors were very helpful.
As an RACQ roadside member with other policies, RACQ provides a fairly good rate on my home insurance. Always good to support local businesses.
Read full reviewAs an RACQ roadside member with other policies, RACQ provides a fairly good rate on my home insurance. Always good to support local businesses.
I have recently claimed on my pet insurance. They were very helpful and paid the claim within two weeks.
Read full reviewI have recently claimed on my pet insurance. They were very helpful and paid the claim within two weeks.