RACQ Home & Contents Insurance

RACQ Home & Contents Insurance

Details

Rates and fees information correct as at 8 December 2019. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Policy and service features
  • 60

  • $0

  • n/a

  • Alarm Discount, Apartment Discount, No Claim Discount, Roadside Assistance Discount, Seniors Discountm

  • Up to 90 days, up to 20% of sum insured

  • Up to 5% of sum insured

  • Up to $20,000,000

  • n/a

  • n/a

Events
  • Optional extra

  • Optional Extra, up to 10 years old

Buildings
  • Up to $1,000 for plants

Contents
  • Up to $300

  • Up to $1,500

  • Up to $5,000

  • Hardware yes, software up to $5,000 combined with CD's/DVD's

  • Up to $2,000

  • Up to $1,000 per item

  • Up to $2,000 per item, up to $12,000 in total

  • Up to $2,000 per item, up to $6,000 in total

  • Up to $1,000

  • Up to $2,000

  • Up to $10,000

Other cover
  • Up to $5,000 for funeral

  • Optional Extra, up to $750

  • Up to $1,000

  • Up to 12 months, up to 10% of sum insured

  • Up to 10% of sum insured

  • Up to 20% of sum insured combined with demolition cost

  • Up to 20% of sum insured combined with debris removal cost

  • Up to 14 days

Customer Reviews

How are RACQ home insurance rated by the Mozo community?

Overall customer rating
8.1/10
Value for money
7.6/10
Policy coverage
7.9/10
Customer service
8.2/10
Claims handling
7.5/10
Trust
7.8/10

Latest reviews of RACQ Home & Contents Insurance

  • Overall
    5/10
    Competitive first year then ridiculous increase.

    Our renewal premium increased by $600 or about 30%. Didn't make any claims. We are not in flood...

    Our renewal premium increased by $600 or about 30%. Didn't make any claims. We are not in flood area. They couldn't explain the price hike to me.

    Value for money
    4/10
    Policy coverage
    4/10
    Customer service
    10/10
    Claims handling
    -1/10
    Trust
    5/10

    Gary | Queensland

    reviewed about 1 month ago

  • Overall
    2/10
    Not impressed

    Had a shocking experience with a claim. Also unsatisfactory settlement, RACQ squirmed out of...

    Had a shocking experience with a claim. Also unsatisfactory settlement, RACQ squirmed out of payment.

    Value for money
    8/10
    Policy coverage
    5/10
    Customer service
    4/10
    Claims handling
    1/10
    Trust
    1/10

    Linda | Queensland

    reviewed over 1 year ago

  • Overall
    8/10
    Competitive price and good coverage

    Have not had to submit a claim as yet. Policy seems to be a good deal.

    Have not had to submit a claim as yet. Policy seems to be a good deal.

    Value for money
    10/10
    Policy coverage
    8/10
    Customer service
    9/10
    Claims handling
    -1/10
    Trust
    5/10

    Lauren | Queensland

    reviewed almost 2 years ago

  • Overall
    8/10
    Competitive prices and good service

    RACQ saved us money by providing a contact that could repair the stove for a better rate, instead...

    RACQ saved us money by providing a contact that could repair the stove for a better rate, instead of paying our excess. We appreciated that especially since it was the second time this stove top needed the same repair and our previous insurer explained we would have to pay $500 excess if they covered the extra $200. Love the discount we get by purchasing roadside assistance

    Value for money
    7/10
    Policy coverage
    -
    Customer service
    -
    Claims handling
    -
    Trust
    -

    Lesley | Queensland

    reviewed over 2 years ago

  • Overall
    9/10
    Great customer service and good coverage

    We've only ever had 2 claims on home insurance and both times it was easy and simple and the...

    We've only ever had 2 claims on home insurance and both times it was easy and simple and the staff were friendly and helpful

    Value for money
    7/10
    Policy coverage
    8/10
    Customer service
    9/10
    Claims handling
    9/10
    Trust
    9/10

    Andrew | Queensland

    reviewed almost 4 years ago

RACQ

About RACQ

See RACQ home insurance