Youi home insurance

4.0
Based on 309 Youi home insurance product reviews.
Fact Checked
Last updated

About Youi home insurance 

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Important information on terms, conditions and sub-limits.
Last updated 6 April 2025 Important disclosures

Youi home insurance

  • Building Insurance

    Fixing a building when something’s gone wrong can be expensive, so it might be a good idea to get cover that’s right for you and protect your valuable asset. Youi is building insurance that’s a bit more you-shaped.. Mozo People’s Outstanding Customer Satisfaction Home Insurance award winner in 2024

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    Yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Go to site
  • Contents Insurance

    Your contents might be some of the most precious things in your life, so consider getting cover that’s right for you, and protect the things that matter the most. Youi is contents insurance that’s a bit more you-shaped. Mozo People’s Outstanding Customer Satisfaction Home Insurance award winner in 2024

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    Yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Go to site
  • Building & Contents Insurance

    Your home might be your most important asset, that’s why Youi like to get to know all about it right from the start. It helps Youi to help you consider the cover that could better suit you. Youi is home insurance that’s a bit more you-shaped. Mozo People’s Outstanding Customer Satisfaction Home Insurance award winner in 2024

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    Yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Go to site

Get the latest news and product updates.

Youi home insurance ratings

Overall customer rating for Youi home insurance

4.0
Based on 309 product reviews.

Customer reviews

Important disclosures

FAQs about Youi home insurance

Does Youi do home and contents insurance?

Yes, you can bundle Youi’s building and contents insurance policies into one home and contents insurance policy.

How to make a claim with Youi home insurance

To make a claim with Youi for damage or loss to your home or contents, call them on 139 684 or head to the Youi website.

If you’re making multiple claims, you will need to submit them individually and you’ll need to pay the relevant excess for each one.

What is the cooling-off period for Youi home insurance?

If you change your mind about your Youi home insurance policy, there’s a 20 day cooling-off period, starting from the policy start date, or your renewal date.

How to cancel Youi home insurance

You can cancel your Youi home insurance policy at any time. If you cancel within the cooling-off period, Youi will refund your premium in full and waive the $22 cancellation fee that applies to those who cancel after the cooling-off period. 

More details about who pays a cancellation fee can be found in the Youi home and contents insurance PDS on the provider’s site. 

To cancel your policy, call Youi on 139 684, or log in to your account on the Youi website and submit a cancellation request.

Does Youi home insurance cover termites?

Unfortunately, Youi home insurance does not cover damage caused by animals, including insects such as termites.

Does Youi cover hail damage?

Yes. Hail is covered under a Youi home insurance policy, as part of the storm damage benefit.

However, damage to your property caused by hail will not be covered if it entered your place through an open window or door, or an opening made for alterations, renovations, or repairs. If there’s a hole where the hail gets in due to another insured event, such as a storm damaged roof, then you may be covered. Check the policy’s PDS for full details.

Youi products

Home insurance quick links


* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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