People's Choice Credit Union Unsecured Personal Loan

People's Choice Credit Union is not one of the big banks and the interest rates are quite lower. It is pretty easy to get in touch with a branch member and they are usually quite friendly and helpful. They use CGU insurance so you can get reasonable insurance for your car or home as well. It is a one stop shop.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

Less

Because I live 500km away from my nearest branch I applied for my car loan over the phone. I was approved within minutes and paperwork was sent by mail. I had quite a few questions once the paper work arrived and every time I rang I was attended to promptly and courteously even when I rang with some really stupid questions nothing was too much trouble. I even rang the branch manager and complimented the staff member who attended to my inquiries and was told she would get the employee of the month award. Well deserved.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Their online offering makes this one of the easiest applications and processes I've seen.

Price   9 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   9 / 10

Less

The application was processed quickly, with great service.

Price   6 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

Less

Good company, inexperienced and patronising staff though.

Price   7 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   5 / 10

Trust   3 / 10

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