Fantastic bank. Awesome rates. App so easy to use.
Easy banking Good and secured Good Interest rates
My AMP saver account is the first time I’ve ever seen real returns on interest from any savings account. 1.20% interest rate Has to be the best saving account in Australia
With a combined 120 years of banking the last 3 months of investing our retirement investments with AMP has been an absolute nightmare and the mistakes they have made on our term deposits are beyond belief. We obviously did not place much importance on the scathing reviews this bank receives before trusting them thinking that term deposits were not complicated. Now we are in the ridiculous position of having to make complaints to AFCA. and seek there assistance.
Been banking with AMP for few years and had disputed with them for large sum of unpaid interest rates due to their every changing benchmarks. In my case the bank had claimed that I was 'informed' of their policy change by a physical letter but then changed their their story via an email. They can't even tell what was the method of informing nor the dates it was sent and I have received non of it. Their complaint team literally pushes the responsibility back to their customer for us to keep up with their online publication. Who would ever have time to check their bank policy from time to time? Quite obviously a set-up holding the customers funds with the intention to avoid paying interest to their customers where possible. Fed up with this bank and is time to move on to a bank that can be trusted.
I selected the AMP Bank for my Savings because it had a good interest rate on Savings and a range of investment opportunities for small and/or larger deposits. I do find their current Savings 'rule' of having to deposit $1,000 each month in order to secure the higher interest annoying! As a pensioner, I simply do not have these new savings and if I didn't 'move money around' each month, I would only receive the minimum interest. This is unfair to those of us who are working hard to conserve funds and 'make our money work for us' but most banks work in the same or similar way.
Do not open this product. You will not generate interest on your money until the next month. For example, I deposited 250k and only got 140 dollars interest for the month. Very very misleading, very unclear and inconsistent t&Cs. Stay clear
NEVER EVER use this bank. Banks in Australia are generally BAD for customer service but AMP is beyond anything I have ever experienced. It is criminal that they happily take you money when you save with them….. just try and withdraw it !!! Absolutely impossible, yet they swear blind every time you call that it’s all fixed and no problem. Absolute thieves and liars.
Online service great - easy set up Has been responding to the increasing interest rates unlike some other banks which have been lagging
This account has a great interest rate. Only $250 a month is required which is great. Very easy to use and does everything I need. Not much else I can ask for!
We have had the account for a while now and 3 times we have needed to contact customer service. On All 3 occasions, the service was lousy. Main pain points- - takes forever to call and get through to someone - don't offer pay id - need to physically print, sign, return a form and wait 5 business days just to transfer 25k - the interest rate on savings is rubbish
My business savings account was closed, without my permission or without informing me. I've contacted AMP on multiple occasions via phone and email - as they have no branches - and was repeatedly given incorrect information by various agents about what had happened to my funds and how I could retrieve my funds. I am asked to fill out forms that I already completed upon opening the account, I am told to email the forms, then after weeks of no reply, I call up to hear the forms need to be posted. Again weeks go by without response. I call up again to then be told I need to fill out a whole other set of forms. Long story short, I have been trying to get my funds back for the past 6 months and haven't gotten anywhere. The bank does not even get back to me. This is unacceptable. I feel I am dealing with scammers, not a financial institution. I do not know where my funds are and when (if at all) I will receive my funds back.
They used to have a good interest rate for their savings account, but with the interest going up they are no longer competitive. I requested a large transfer by sending a form on a Wednesday (I was originally told that it was going to be done on that day or overnight) but even though I called to chase this several times, it was done Friday evening. Very disappointed as I wanted to avoid having the money in limbo during the weekend.
Service sucks. Gave up waiting for my phone calls to be answered after 1 hour. The only good thing about them is their interest rates on the savings account.
The call centre is not accessible at all. in my last 4 contacts with them each call took one hour to be answered. One service consultant was not helpful at all.
For customers who have an Orange Everyday account, deposit $1000 into a personal ING account, make 5 eligible transactions and grow their nominated Savings Maximiser account each month.
Intro bonus rate of 5.25% for balances up to $1,000,000 for the first 4 months, reverting to 3.25%. Minimum deposit of $50 and no withdrawals.
Bonus variable rate is available for the first 4 months.
Bonus rate for the first 4 months from account opening
Minimum $100 monthly deposit and no withdrawals to earn bonus interest each month.
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