Bank Australia car loan reviews

Bank Australia
Bank Australia's overall rating for car loans

(as rated by the Mozo community)

4.1 / 10

based on 11 reviews

Price

Features

Customer service

Convenience

Trust

Featured car loan from Bank Australia

Recent Bank Australia car loan reviews

Bank Australia

Bank Australia car loan review

Overall rating   10 / 10

Great personal experience, consumer involved

Bank Australia is a small consumer involved and environmentally friendly bank. It actually had the lowest interest provided at the time and because of it's small community, it has a personal approach to loans dealing with one consultant through...

Full review

Bank Australia is a small consumer involved and environmentally friendly bank. It actually had the lowest interest provided at the time and because of it's small community, it has a personal approach to loans dealing with one consultant through the whole process.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Stephanie (VIC), reviewed 10 months ago

Bank Australia

Bank Australia Car Loan (Fixed) car loan review

Overall rating   4 / 10

Competitive prices

Great service

Full review

Great service

    Price   7 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   6 / 10

Less

Thomas (VIC), reviewed almost 2 years ago

Bank Australia

Bank Australia Car Loan (Fixed) car loan review

Overall rating   0 / 10

They make it impossible to be approved for a loan!

Waste of time. Applied for a car loan as they had an awesome interest rate. Had to wait 3 business days only to be told no. My income is $75000 and I wanted to borrow to purchase a $16000??? No other loans except mortgage which is has large amount...

Full review

Waste of time. Applied for a car loan as they had an awesome interest rate. Had to wait 3 business days only to be told no. My income is $75000 and I wanted to borrow to purchase a $16000??? No other loans except mortgage which is has large amount of equity. Must only lend to millionaires! Currently going through another bank who are a lot easier to deal with and fast turn around time. Not happy Bank Australia!

    Price   7 / 10

    Features   5 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   0 / 10

Less

Sarah (WA), reviewed about 2 years ago

Bank Australia

Bank Australia Car Loan (Fixed) car loan review

Overall rating   10 / 10

Positive social values, easy to deal with

They can be slower than the big 4 in loan approvals, but they are also a different kind of bank. It is better to apply in person in a branch or on the phone. Nice to know Bank Australia also has positive social values and is owned by members.

Full review

They can be slower than the big 4 in loan approvals, but they are also a different kind of bank. It is better to apply in person in a branch or on the phone. Nice to know Bank Australia also has positive social values and is owned by members.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ben (VIC), reviewed about 2 years ago

Bank Australia

Bank Australia car loan review

Overall rating   0 / 10

Worst bank in Australia

Worst banking institution in Australia by far! I have had a terrible experience with incompetent staff. I have spoken to so many people the last few weeks trying to close off a loan and I get a different answer each time I speak to someone. They...

Full review

Worst banking institution in Australia by far! I have had a terrible experience with incompetent staff. I have spoken to so many people the last few weeks trying to close off a loan and I get a different answer each time I speak to someone. They also decided to open up a savings account in my name that I did not authorise. Can not stress enough how useless they are .

    Price   3 / 10

    Features   3 / 10

    Customer service   0 / 10

    Convenience   2 / 10

    Trust   0 / 10

Less

Maria (VIC), reviewed over 2 years ago

Bank Australia

Bank Australia Car Loan (Fixed) car loan review

Overall rating   8 / 10

Excellent product

The fixed interest rate for the car loan is 7.54% hard to beat that!

Full review

The fixed interest rate for the car loan is 7.54% hard to beat that!

    Price   10 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Steven (VIC), reviewed over 2 years ago

Bank Australia

Bank Australia car loan review

Overall rating   0 / 10

Terrible!

Do not get a car loan from this place! Possibly the worst financial institution I have dealt with. 3 weeks and still waiting for funds to be transferred. My wife had her application rejected for a $17k car even though she had $80k in the...

Full review

Do not get a car loan from this place! Possibly the worst financial institution I have dealt with. 3 weeks and still waiting for funds to be transferred. My wife had her application rejected for a $17k car even though she had $80k in the bank. I then joined the application which was approved yet it has still been 2 additional weeks and waiting for funds. You get one representative to speak with and if they aren't available no one else can help. Doesn't help if the rep is not at work.

    Price   5 / 10

    Features   5 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Steve (NSW), reviewed about 3 years ago

Bank Australia

Bank Australia car loan review

Overall rating   2 / 10

Terrible

Terrible. Very low process. They just started to look at the application on the 3rd day after the application submission. I have 2 people's full-time income, and it's been rejected due to "NO previous credit history" with them. They asked us to...

Full review

Terrible. Very low process. They just started to look at the application on the 3rd day after the application submission. I have 2 people's full-time income, and it's been rejected due to "NO previous credit history" with them. They asked us to open a saving account for 3 months and they will re-assess it after that. Wasting time and energy.

    Price   7 / 10

    Features   6 / 10

    Customer service   2 / 10

    Convenience   3 / 10

    Trust   0 / 10

Less

Clark (VIC), reviewed over 3 years ago

Bank Australia

Bank Australia car loan review

Overall rating   2 / 10

Horrible! Would not recommend!

When I first applied, the lady I was talking to was SUPER nice. She said I would have an answer by Friday (27/06/14) which suited me great as I was looking to buy a car which was still on end of financial year sales, which would end on the 30th of...

Full review

When I first applied, the lady I was talking to was SUPER nice. She said I would have an answer by Friday (27/06/14) which suited me great as I was looking to buy a car which was still on end of financial year sales, which would end on the 30th of June (Monday) which means I had the weekend to go to the dealer with a pre approval (if it was approved). However, I called up an hour before they closed on Friday and they said they wouldn't have answer until Monday and that I would definitely get a call back on Monday. Monday came and I had to call THEM again and the lady couldn't help me and the person that I had to talk to had already gone home. I then got a call on Tuesday (1/07/14) from a man who simply told me the application was declined. Overall rating is 2 because of the very nice lady I dealt with in the beginning or else it would be 0. Luckily I had called the dealer and they organised finance for me and I didn't rely on bankmecu. I got an APPROVED application within 4 hours and the fixed rate was 7.9%, with all the benefits Mecu had and more! I would not recommend. I had never heard of bankmecu and when I was applying for a quote with an insurance company, they hadn't heard of bankmecu either! I suggest go to finance with your dealer, they will find you the best rate for you with an approval within hours! There are plenty more lenders out there with competitive rates and approval within hours! Not 6 days only for a no.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   3 / 10

    Trust   0 / 10

Less

Sophie (QLD), reviewed over 3 years ago

Bank Australia

Bank Australia car loan review

Overall rating   9 / 10

Easy application, low rate, fuss free

Easy application, low rate, fuss free.

Full review

Easy application, low rate, fuss free.

    Price   9 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Jacquiv (VIC), reviewed over 3 years ago

Bank Australia

Bank Australia car loan review

Overall rating   2 / 10

Terrible service

We wanted to get a car loan for just $6000, but the bank actually refused the loan based on the grounds that the income is too low! This is crazy when my husband has a full time job! Aside from this, the bank actually took three days to get to...

Full review

We wanted to get a car loan for just $6000, but the bank actually refused the loan based on the grounds that the income is too low! This is crazy when my husband has a full time job! Aside from this, the bank actually took three days to get to this decision even when we had fully completed the online application form. We went with Commonwealth bank and our loan was approved in 20 mins! The service of Bankmecu was very poor and we are really annoyed with the decision.

    Price   7 / 10

    Features   7 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   1 / 10

Less

Mozo reviewer (VIC), reviewed about 4 years ago

Bank Australia

Bank Australia car loan review

Overall rating   10 / 10

Great rates with fantastic customer service.

Fast and easy application, fantastic customer service, great rates, no loopholes, very transparent.

Full review

Fast and easy application, fantastic customer service, great rates, no loopholes, very transparent.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Mozo reviewer (VIC), reviewed over 4 years ago

Bank Australia

Bank Australia car loan review

Overall rating   9 / 10

Great friendly service and good competitive rates

You get very personal assistance with a friendly loan manager and a very competitive interest rate. Each stage of the process is easy and painless with the manager talking to both you and the vendor.

Full review

You get very personal assistance with a friendly loan manager and a very competitive interest rate. Each stage of the process is easy and painless with the manager talking to both you and the vendor.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Geoffrey (QLD), reviewed about 5 years ago

Bank Australia

Bank Australia car loan review

Overall rating   7 / 10

Friendly and easy to deal with.

They are very easy to deal with prompt service whether it is by phone or email. Great people with great attitudes and look after the customer first.

Full review

They are very easy to deal with prompt service whether it is by phone or email. Great people with great attitudes and look after the customer first.

    Price   8 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

John (VIC), reviewed over 5 years ago

Bank Australia

Bank Australia car loan review

Overall rating   10 / 10

Great rates and customer service

Fantastic interest rate for qualified vehicles, great customer service and paperless transactions.

Full review

Fantastic interest rate for qualified vehicles, great customer service and paperless transactions.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Steve (ACT), reviewed over 5 years ago

Bank Australia

Bank Australia car loan review

Overall rating   0 / 10

Inefficient to the extreme. Worst experience I've had with any professional organisation EVER! No knowledge of their own products. Provided misinformation. Wasted much of my time. BEWARE!

Full review

Inefficient to the extreme. Worst experience I've had with any professional organisation EVER! No knowledge of their own products. Provided misinformation. Wasted much of my time. BEWARE!

    Price   1 / 10

    Features   -1 / 10

    Customer service   0 / 10

    Convenience   -1 / 10

    Trust   0 / 10

Less

Mozo reviewer (QLD), reviewed about 6 years ago

Bank Australia

Bank Australia car loan review

Overall rating   1 / 10

Mecu does not give young people much of a chance to obtain a car loan & will not even negotiate or ask for pay slips & banking records to prove income. Interest rates are very good though

Full review

Mecu does not give young people much of a chance to obtain a car loan & will not even negotiate or ask for pay slips & banking records to prove income. Interest rates are very good though

    Price   7 / 10

    Features   6 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   7 / 10

Less

Lois (VIC), reviewed over 6 years ago

Bank Australia

Bank Australia car loan review

Overall rating   9 / 10

Pros: No recurring fees. Reasonable interest rates. Improved access to fee-free ATMs recently. Intuitive and fast internet banking. Friendly and consistent customer service, especially at branches. Competitive range of products. I have...

Full review

Pros: No recurring fees. Reasonable interest rates. Improved access to fee-free ATMs recently. Intuitive and fast internet banking. Friendly and consistent customer service, especially at branches. Competitive range of products. I have been a loyal customer of MECU for 10 years because I have been so impressed with the available products and service that nearly all my fiduciary needs are met by this credit union at significantly less cost overall compared to nearly all other banks. Cons: Branch access can be problematic and difficult to locate sometimes, especially when making initial face-to-face contact, due to their location on large university campuses and [sometimes] limited office hours. Worth the effort, however.

    Price   9 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Jules (QLD), reviewed over 7 years ago

Bank Australia

Bank Australia car loan review

Overall rating   8 / 10

mecu have been very supportive, clear n upfront with all my questions.

Full review

mecu have been very supportive, clear n upfront with all my questions.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Julie (VIC), reviewed over 7 years ago

Bank Australia

Bank Australia car loan review

Overall rating   4 / 10

Interest rates VERY high, and communication only tells you how much the interest has gone up to, not what your new repayments will be.

Full review

Interest rates VERY high, and communication only tells you how much the interest has gone up to, not what your new repayments will be.

    Price   3 / 10

    Features   0 / 10

    Customer service   6 / 10

    Convenience   1 / 10

    Trust   8 / 10

Less

Leigh (VIC), reviewed over 7 years ago

Bank Australia

Bank Australia car loan review

Overall rating   7 / 10

Easy to apply for loan online, then go to bank to sign. Good service.

Full review

Easy to apply for loan online, then go to bank to sign. Good service.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   10 / 10

Less

Graham (VIC), reviewed over 7 years ago

Bank Australia

Bank Australia car loan review

Overall rating   7 / 10

Most of the application process could be completed online.

Full review

Most of the application process could be completed online.

    Price   7 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   3 / 10

    Trust   9 / 10

Less

Graham (VIC), reviewed almost 8 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Car loan comparisons on Mozo - rates updated daily

  • Australian Military Bank Car Loan - Excellent Credit (Up to 5 years old, Variable)

    Australian Military Bank Car Loan - Excellent Credit (Up to 5 years old, Variable)

    • Tailored rates based on your personal credit history
    • Apply Online
    • No penalty for early repayment

    Interest rate

    5.71% p.a.to 8.66% p.a.

    comparison rate*

    6.57% p.a.to 10.07% p.a.based on $30,000
    over 5 years

    Fees

    $100.00upfront
    and
    $10.00/month

    Go to site

    More info

    • Tailored rates based on your personal credit history
    • Apply Online
    • No penalty for early repayment
    • Upfront fees: $100
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $1,000.00
    • Maximum loan amount: $80,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.1

    Based on 18 Australian Military Bank car loan reviews

    Need more information?
    Go to site

    More info

  • bcu Car Loan Special (Less than 5 years old, Variable)

    bcu Car Loan Special (Less than 5 years old, Variable)

    • Available for any cars up to 5 years old.
    • 1 hour fast approval
    • Redraw facility

    Interest rate

    5.90% p.a.

    comparison rate*

    6.82% p.a.based on $30,000
    over 5 years

    Fees

    $250.00upfront
    and
    $8.00/month

    Go to site

    More info

    • Available for any cars up to 5 years old.
    • 1 hour fast approval
    • Redraw facility
    • Upfront fees: $250
    • Monthly fee: $8.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $65,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Featured product

     

    Latitude Car Loan (Fixed)

    Latitude Car Loan (Fixed)

    • Funds available in 2 business days from approval
    • One fixed regular payment with a clear end date. Use for cars, boats, caravans and horse floats.
    • Early termination fees apply

    Interest rate

    6.99% p.a.to 14.99% p.a.

    comparison rate*

    8.10% p.a.to 16.06% p.a.based on $30,000
    over 5 years

    Fees

    $295.00upfront
    and
    $10.00/month

    Go to site

    More info

    • Funds available in 2 business days from approval
    • One fixed regular payment with a clear end date. Use for cars, boats, caravans and horse floats.
    • Early termination fees apply
    • Upfront fees: $295
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    4.1

    Based on 21 Latitude car loan reviews

    Need more information?
    Go to site

    More info

  • NRMA New Car Loan (Fixed)

    NRMA New Car Loan (Fixed)

    • No monthly fees and flexible repayment options
    • Quick and easy online application process
    • Low fix interest rates with terms up to 7 years

    Interest rate

    5.99% p.a.

    comparison rate*

    6.53% p.a.based on $30,000
    over 5 years

    Fees

    $380.00upfront
    and
    $0.00/month

    Go to site

    More info

    • No monthly fees and flexible repayment options
    • Quick and easy online application process
    • Low fix interest rates with terms up to 7 years
    • Upfront fees: $380
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $15,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Need more information?
    Go to site

    More info

  • RACQ Bank Fixed New Car Loan (under 2 years old)

    RACQ Bank Fixed New Car Loan (under 2 years old)

    • No deposit required
    • No monthly account keeping fee
    • Unlimited additional repayments and no early payout fee

    Interest rate

    6.17% p.a.

    comparison rate*

    6.72% p.a.based on $30,000
    over 5 years

    Fees

    $395.00upfront
    and
    $0.00/month

    Go to site

    More info

    • No deposit required
    • No monthly account keeping fee
    • Unlimited additional repayments and no early payout fee
    • Upfront fees: $395
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $3,000.00
    • Maximum loan amount: $60,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Need more information?
    Go to site

    More info

Want more? Compare all 191 car loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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