Bank Australia credit card reviews

This card had the best Qantas points earning rate in the market when I took it up, but they reduced it shortly after! It's still better than most. I also like their company values - customer owned, focus on being a good corporate citizen. It feels good banking with them. But on the downside I would like to see them add more functionality to their app ... can't see statements, can't get alerts when the balance is getting high.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Bank Australia keeps me informed about their activities and the market. I feel safe with them.

Price   7 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   8 / 10

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I hate that its only Bpay to pay off credit card, takes a few days to register that I have put money on to my credit card.

Price   5 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   2 / 10

Trust   4 / 10

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Always helpful - always willing to give help never pushy will never charge interest before calling you.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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Price   4 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   9 / 10

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Easy to deal with bank, with positive social values.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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Great customer service

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love this card. Never fails when buying on eBay. Fees are $2.00/month, as long there is money in card it is great. Only thing I don't like is I can't do a transfer on atm. You have to use the service desk or online .

Price   7 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

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Great service any time of day, have been with this bank for over 50 years.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good credit union.

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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Easy to understand product with clear statements sent to you or online.

Price   6 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   6 / 10

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I have been with bankmecu for many years and their customer service has always been excellent. I have always felt like an individual and not a number and they always strive to accommodate and meet my needs. Their online service is great and has assisted me to maintain a positive bank account. I am currently refinancing with them for a home loan and have only dealt with one person and she has been available via phone, email and in person when I have needed to talk to her. The interest rate I was given was better than what was advertised and I couldn't be happier. My only negative is that I have to travel 35 minutes to my nearest branch. To be fair to bankmecu I live in a remote rural town.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Low rate card, no annual fee. It has pay pass which I love for convenience.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   10 / 10

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I find them very safe to deal with.

Price   2 / 10

Features   0 / 10

Customer service   6 / 10

Convenience   4 / 10

Trust   9 / 10

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BankMecu, Victoria is owned by its customers and is absolutely first class in all respects.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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If you manage your card well, the fees are minimal. Fantastic customer service if you have queries/want to change conditions on the card. Able to phone them and speak to customer service reps directly within seconds (no long queues here). I receive phone calls from the bank within an hour or two if a transaction looks unusual or much larger than normal (and they hold it until I verify that, yes, I made that transaction). Support services are really good - I can check the balance 24/7 & the interest rates are not too bad. Love the 30 days interest free feature on my card.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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With exceptional service and support for this low rate credit card I couldn't be happier. Also it's value is unbeatable. I have yet to see another card that even comes close to thus type of value. I recommend this card and bank to all my friends.

Price   10 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This is a bank that really works hard for their members. Offering very low interest rates on all their products and services. The only thing that is high is their standard.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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The 'Low rate' card neglects to inform you that as well as an annual fee, there are no interest free days.! It works like a line of credit, and charges interest daily. Not good value if you do the sums, and bordering on misleading I think. I've just cancelled mine & got a low rate Visa from ANZ.

Price   1 / 10

Features   0 / 10

Customer service   3 / 10

Convenience   1 / 10

Trust   2 / 10

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mecu's Visa Credit Card offer 55 days interest free, no annual fee and a low ongoing interest rate. This card is perfect for people who pay off their credit card spending on time! I've recommended this product to my friends and family. Cons - there's no reward system, however I don't mind this because I don't like incentives for using credit. The card is also made from environmentally responsible plastic, so good for the environment too!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been wih MECU for about 30 years and believe they are fair and trustworthy; as well as the fact that I consider a Credit Union is more acceptable than a Bank.

Price   5 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I don't think there is anything to be aware of. They provide friendly service when it is wanted.I have no problem with them. S V Smith

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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You must be aware their so called 'low rate visa card' has no interest free days - so is not suitable for use by people that want to pay the balance off in full each month. It works exactly like an overdraft - you are charged interest on the balance daily. Not so cheap after all - but they neglect to mention this fact on their product literature. No cards have any rewards program or benefits at all.

Price   0 / 10

Features   0 / 10

Customer service   3 / 10

Convenience   3 / 10

Trust   3 / 10

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Cancelled my credit card because it was maxed out with no warning. Rude when i complained.

Price   5 / 10

Features   4 / 10

Customer service   3 / 10

Convenience   3 / 10

Trust   1 / 10

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Pros: No recurring fees. Reasonable interest rates. Improved access to fee-free ATMs recently. Intuitive and fast internet banking. Friendly and consistent customer service, especially at branches. Competitive range of products. I have been a loyal customer of MECU for 10 years and have been so impressed with the available products and service that nearly all my fiduciary needs are met by this credit union at significantly less cost overall compared to nearly all other banks. Cons: No card rewards programs. Branch access can be problematic and difficult to locate sometimes, especially when making initial face-to-face contact, due to their location on large university campuses and [sometimes] limited office hours. Worth the effort, however.

Price   8 / 10

Features   2 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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