Bank Australia credit card reviews

Nice

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This card had the best Qantas points earning rate in the market when I took it up, but they reduced it shortly after! It's still better than most. I also like their company values - customer owned, focus on being a good corporate citizen. It feels good banking with them. But on the downside I would like to see them add more functionality to their app ... can't see statements, can't get alerts when the balance is getting high.

Price   8 / 10

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Bank Australia keeps me informed about their activities and the market. I feel safe with them.

Price   7 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   8 / 10

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I hate that its only Bpay to pay off credit card, takes a few days to register that I have put money on to my credit card.

Price   5 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   2 / 10

Trust   4 / 10

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Always helpful - always willing to give help never pushy will never charge interest before calling you.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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Price   4 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   9 / 10

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Easy to deal with bank, with positive social values.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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Great customer service

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love this card. Never fails when buying on eBay. Fees are $2.00/month, as long there is money in card it is great. Only thing I don't like is I can't do a transfer on atm. You have to use the service desk or online .

Price   7 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

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very good

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great service any time of day, have been with this bank for over 50 years.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good credit union.

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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Easy to understand product with clear statements sent to you or online.

Price   6 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   6 / 10

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bankmecu is very trustworthy

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with bankmecu for many years and their customer service has always been excellent. I have always felt like an individual and not a number and they always strive to accommodate and meet my needs. Their online service is great and has assisted me to maintain a positive bank account. I am currently refinancing with them for a home loan and have only dealt with one person and she has been available via phone, email and in person when I have needed to talk to her. The interest rate I was given was better than what was advertised and I couldn't be happier. My only negative is that I have to travel 35 minutes to my nearest branch. To be fair to bankmecu I live in a remote rural town.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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10/10 would bang again

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Applied for loan and was refused. No one called or emailed to let me know this. Instead let me stew until I chased it up. Bad business from upper class elitist jerks. Another company run by the wealthy for the wealthy who turn environmental concern into an elitist pursuit. HOW IS FORCING THE AVERAGE PERSON TO BANK WITH THE BIG 4, ENVIRONMENTALLY CONSCIOUS?

Price   4 / 10

Features   4 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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They always try to help in any way possible. Even call to let you know when you overdraw or any unusable draws on your accounts. They try so hard to make sure you're happy with their service. Great to do business with bankmecu.

Price   5 / 10

Features   3 / 10

Customer service   1 / 10

Convenience   2 / 10

Trust   1 / 10

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Low rate card, no annual fee. It has pay pass which I love for convenience.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   10 / 10

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I find them very safe to deal with.

Price   2 / 10

Features   0 / 10

Customer service   6 / 10

Convenience   4 / 10

Trust   9 / 10

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BankMecu, Victoria is owned by its customers and is absolutely first class in all respects.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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If you manage your card well, the fees are minimal. Fantastic customer service if you have queries/want to change conditions on the card. Able to phone them and speak to customer service reps directly within seconds (no long queues here). I receive phone calls from the bank within an hour or two if a transaction looks unusual or much larger than normal (and they hold it until I verify that, yes, I made that transaction). Support services are really good - I can check the balance 24/7 & the interest rates are not too bad. Love the 30 days interest free feature on my card.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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With exceptional service and support for this low rate credit card I couldn't be happier. Also it's value is unbeatable. I have yet to see another card that even comes close to thus type of value. I recommend this card and bank to all my friends.

Price   10 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The bank is owned by the customers and previously as a credit union provided excellent service to customers, particularly in times of financial difficulty. Easy access to customer service backed by quick and efficient action are pluses that cannot be underestimated.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This is a bank that really works hard for their members. Offering very low interest rates on all their products and services. The only thing that is high is their standard.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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