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Bank First customer reviews

Overall rating
8.9/10
Price
8.4/10
Features
7.5/10
Customer service
9.2/10
Convenience
7.9/10
Trust
9.2/10
Based on 421 reviews as rated by the Mozo community. More about the mozo ratings
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Recent Bank First customer reviews

  • Bank First Savings Account

    Initially my bank was a credit union then they cha

    I've been with this bank for 45 years and they have been good listeners and a fair bank to work with.

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    Stephen, Victoria, reviewed 3 months ago
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  • Bank First Everyday

    Loyal customer Bank First - give it a try

    I have been with Bank first for many years, signed up when I was teaching, now retired. I use it purely now as a savings account for special things like Christmas, holidays etc. Always go online and as an older person who is sometimes technologically challenged, I find this bank online system very easy to navigate ( especially for depositing funds and transferring to other accounts).

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    Carolyn, Victoria, reviewed over 1 year ago
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  • Bank First Complete Home Loan (LVR<60%, Owner Occupier)

    Great customer service & competitive rates

    I find Bank First to have competitive rates on their mortgage loans. Whenever I’ve had an issue or query, they’ve been easy to contact & the person I’ve dealt with has been friendly & able to rectify the situation/problem. I’ve banked with them for almost 20 years & wouldn’t dream of swapping to another bank, especially not a Big 4 bank. The only thing I’d mark them down on is the fact that there are no actual branches anywhere except Melbourne, & I live in regional Vic.

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    Bron, Victoria, reviewed almost 2 years ago
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  • Bank First Credit Card

    BankFirst Classic VISA is a winner.

    Fantastic everyday Visa card with no frills. And no fees.

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    Johanna, Victoria, reviewed almost 3 years ago
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  • Bank First Personal Loan (Fixed, Unsecured)

    Outstanding service.

    Excellent service and competitive products.

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    Dimitra, Victoria, reviewed almost 4 years ago
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  • Bank First Everyday

    Best bank I have ever dealt with.

    Very helpful. Querying any possible "dodgy" transactions. Low fees (none if you are careful).

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    John, Victoria, reviewed almost 8 years ago
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  • Bank First Car Loan

    Would recommend them for a car loan

    They were extremely helpful during the application process of my car loan.

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    Sherrie, Victoria, reviewed over 8 years ago
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  • Bank First Term Deposit

    Impersonal

    Not interested in customers.....only profit

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    Brian, Victoria, reviewed about 9 years ago
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