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Bank First customer reviews

Overall rating
8.9/10
Price
8.4/10
Features
7.5/10
Customer service
9.2/10
Convenience
7.9/10
Trust
9.2/10
Based on 417 reviews as rated by the Mozo community. More about the mozo ratings

Recent Bank First customer reviews

  • Bank First Bank Account

    Longevity can have its advantages.

    I have been a member of Bank First, " when it was the Victoria teachers Credit Union ", since I was 18 yrs old ( I'm now 60 ). How's that for client/member longevity. Though I haven't received the greatest " whiz-bang, you beauty " interest rate on any of my accounts, only a few there-in; it's the personalised, friendly service I receive every time I email or call them about an issue, regardless of what that issue may be. Shopping around for the best interest deals / banking service is a good concept & should be used occasionally to see what is out there. But doing it on a daily, weekly or monthly basis can be a pain, & you could often find the bank you just switched from, might've offered a deal that would've beaten all others " hands down ", had you just enquired with them first. Time saved, can often be, money saved too.

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    Craig, Victoria, reviewed 5 days ago
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  • Bank First Credit Card

    BankFirst Classic VISA is a winner.

    Fantastic everyday Visa card with no frills. And no fees.

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    Johanna, Victoria, reviewed 10 months ago
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  • Bank First Home Loan

    Promise a lot, fail to deliver

    Beg for your custom and then treat you like dirt. A banking institution that claims to cater especially to education and health care workers and then treats them like third class citizens. Will be taking all my banking elsewhere and will tell every colleague I come across to do the same or avoid all together

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    Jordan, Victoria, reviewed 10 months ago
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  • Bank First Savings Account

    Reliable, competitive.

    Good rates and customer service.

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    Wendy, Victoria, reviewed about 1 year ago
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  • Bank First Personal Loan (Fixed, Unsecured)

    Outstanding service.

    Excellent service and competitive products.

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    Dimitra, Victoria, reviewed almost 2 years ago
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  • Bank First Everyday

    Best bank I have ever dealt with.

    Very helpful. Querying any possible "dodgy" transactions. Low fees (none if you are careful).

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    John, Victoria, reviewed almost 6 years ago
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  • Bank First Car Loan

    Would recommend them for a car loan

    They were extremely helpful during the application process of my car loan.

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    Sherrie, Victoria, reviewed over 6 years ago
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  • Bank First Term Deposit

    Impersonal

    Not interested in customers.....only profit

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    Brian, Victoria, reviewed almost 7 years ago
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