8.9/10

Based on 422 Bank First product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Bank First bank accounts

Formerly Victoria Teachers Mutual Bank, Bank First is an award winning financial institution with a competitive range of banking products including personal loans, home loans, term deposits and savings accounts. Founded by Australian educators in 1972, Bank First offers all Australians outstanding value but doesn't compromise on service or quality. Best of all, Bank First customers become equal shareholders which means all the benefits are directly returned to you.

Bank First offers the following bank accounts

Rates and fees verified as correct at 14 June 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate
Everyday

$0.00

Apple Pay, Google Wallet, PayID

0% p.a.

First Account

$0.00

Apple Pay, Google Wallet, PayID

1.45% p.a.

Pension Account

$0.00

Apple Pay, Google Wallet, PayID

3.40% p.a.

How are Bank First bank accounts rated?

Mozo users have rated Bank First bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Bank First bank accounts customer reviews
Overall
8.9/10
Price
8.4/10
Features
7.6/10
Customer service
9.2/10
Convenience
7.9/10
Trust
9.1/10
Based on 95 Bank First product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Bank First bank account reviews

Bank First Everyday
Overall 9/10
Loyal customer Bank First - give it a try

I have been with Bank first for many years, signed up when I was teaching, now retired. I use it purely now as a savings account for special things like Christmas, holidays etc. Always go online and as an older person who is sometimes technologically challenged, I find this bank online system very easy to navigate ( especially for depositing funds and transferring to other accounts).

Read full review

I have been with Bank first for many years, signed up when I was teaching, now retired. I use it purely now as a savings account for special things like Christmas, holidays etc. Always go online and as an older person who is sometimes technologically challenged, I find this bank online system very easy to navigate ( especially for depositing funds and transferring to other accounts).

Price
10/10
Features
9/10
Customer service
9/10
Convenience
9/10
Trust
10/10
Less
Carolyn, Victoria, reviewed almost 2 years ago
Bank First Bank Account
Overall 9/10
Longevity can have its advantages.

I have been a member of Bank First, " when it was the Victoria teachers Credit Union ", since I was 18 yrs old ( I'm now 60 ). How's that for client/member longevity. Though I haven't received the greatest " whiz-bang, you beauty " interest rate on any of my accounts, only a few there-in; it's the personalised, friendly service I receive every time I email or call them about an issue, regardless of what that issue may be. Shopping around for the best interest deals / banking service is a good concept & should be used occasionally to see what is out there. But doing it on a daily, weekly or monthly basis can be a pain, & you could often find the bank you just switched from, might've offered a deal that would've beaten all others " hands down ", had you just enquired with them first. Time saved, can often be, money saved too.

Read full review

I have been a member of Bank First, " when it was the Victoria teachers Credit Union ", since I was 18 yrs old ( I'm now 60 ). How's that for client/member longevity. Though I haven't received the greatest " whiz-bang, you beauty " interest rate on any of my accounts, only a few there-in; it's the personalised, friendly service I receive every time I email or call them about an issue, regardless of what that issue may be. Shopping around for the best interest deals / banking service is a good concept & should be used occasionally to see what is out there. But doing it on a daily, weekly or monthly basis can be a pain, & you could often find the bank you just switched from, might've offered a deal that would've beaten all others " hands down ", had you just enquired with them first. Time saved, can often be, money saved too.

Price
9/10
Features
10/10
Customer service
10/10
Convenience
9/10
Trust
10/10
Less
Craig, Victoria, reviewed over 2 years ago
Bank First Bank Account
Overall 9/10
Worth a try

We have been with them for the last 30 years...travelling and working overseas. They never missed a bit in arranging loans and paper works for us. The only thing is the bank charges for Visa Card doing a foreign transaction. Apart from that all is good with them.

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We have been with them for the last 30 years...travelling and working overseas. They never missed a bit in arranging loans and paper works for us. The only thing is the bank charges for Visa Card doing a foreign transaction. Apart from that all is good with them.

Price
9/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Gigi, New South Wales, reviewed over 2 years ago
Bank First Bank Account
Overall 10/10
Banking, ancillary & customer services are great!

Been with Bank First for 40+ years, I’ve used many of their accounts/products as well as their ancillary products (travel/insurance) The service has been exemplary in all banking type products as well as the ancillary products that I have used. I appreciate the relationship established by staff and the customer service they provide. The staff follow up when needed has been excellent While travelling overseas as well as having a son living in Northern America for the last 15years, their convenient services and adaptability with such matters has certainly made life easier.

Read full review

Been with Bank First for 40+ years, I’ve used many of their accounts/products as well as their ancillary products (travel/insurance) The service has been exemplary in all banking type products as well as the ancillary products that I have used. I appreciate the relationship established by staff and the customer service they provide. The staff follow up when needed has been excellent While travelling overseas as well as having a son living in Northern America for the last 15years, their convenient services and adaptability with such matters has certainly made life easier.

Price
9/10
Features
8/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Glenyse, Victoria, reviewed over 3 years ago
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Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
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