based on 418 Bank First banking product reviews as rated by Mozo community

Bank First bank accounts

Formerly Victoria Teachers Mutual Bank, Bank First is an award winning financial institution with a competitive range of banking products including personal loans, home loans, term deposits and savings accounts. Founded by Australian educators in 1972, Bank First offers all Australians outstanding value but doesn't compromise on service or quality. Best of all, Bank First customers become equal shareholders which means all the benefits are directly returned to you.

Bank First offers the following bank accounts

Rates and fees verified as correct at 17 May 2022. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Everyday

$0.00

Apple Pay, Google Pay, PayID

0% p.a.

First Account

$0.00

Apple Pay, Google Pay, PayID

0.20% p.a.

Pension Account

$0.00

Apple Pay, Google Pay, PayID

0.50% p.a.

How are Bank First bank accounts rated?

Mozo users have rated Bank First bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Bank First bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

94 Reviews

Recent Bank First bank account reviews

Bank First Bank Account
Overall 9/10
Longevity can have its advantages.

I have been a member of Bank First, " when it was the Victoria teachers Credit Union ", since I was 18 yrs old ( I'm now 60 ). How's that for client/member longevity. Though I haven't received the greatest " whiz-bang, you beauty " interest rate on any of my accounts, only a few there-in; it's the personalised, friendly service I receive every time I email or call them about an issue, regardless of what that issue may be. Shopping around for the best interest deals / banking service is a good concept & should be used occasionally to see what is out there. But doing it on a daily, weekly or monthly basis can be a pain, & you could often find the bank you just switched from, might've offered a deal that would've beaten all others " hands down ", had you just enquired with them first. Time saved, can often be, money saved too.

Read full review

I have been a member of Bank First, " when it was the Victoria teachers Credit Union ", since I was 18 yrs old ( I'm now 60 ). How's that for client/member longevity. Though I haven't received the greatest " whiz-bang, you beauty " interest rate on any of my accounts, only a few there-in; it's the personalised, friendly service I receive every time I email or call them about an issue, regardless of what that issue may be. Shopping around for the best interest deals / banking service is a good concept & should be used occasionally to see what is out there. But doing it on a daily, weekly or monthly basis can be a pain, & you could often find the bank you just switched from, might've offered a deal that would've beaten all others " hands down ", had you just enquired with them first. Time saved, can often be, money saved too.

Price
9/10
Features
10/10
Customer service
10/10
Convenience
9/10
Trust
10/10
Less
Craig, Victoria, reviewed 4 months ago
Bank First Bank Account
Overall 9/10
Worth a try

We have been with them for the last 30 years...travelling and working overseas. They never missed a bit in arranging loans and paper works for us. The only thing is the bank charges for Visa Card doing a foreign transaction. Apart from that all is good with them.

Read full review

We have been with them for the last 30 years...travelling and working overseas. They never missed a bit in arranging loans and paper works for us. The only thing is the bank charges for Visa Card doing a foreign transaction. Apart from that all is good with them.

Price
9/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Gigi, New South Wales, reviewed 5 months ago
Bank First Bank Account
Overall 10/10
Banking, ancillary & customer services are great!

Been with Bank First for 40+ years, I’ve used many of their accounts/products as well as their ancillary products (travel/insurance) The service has been exemplary in all banking type products as well as the ancillary products that I have used. I appreciate the relationship established by staff and the customer service they provide. The staff follow up when needed has been excellent While travelling overseas as well as having a son living in Northern America for the last 15years, their convenient services and adaptability with such matters has certainly made life easier.

Read full review

Been with Bank First for 40+ years, I’ve used many of their accounts/products as well as their ancillary products (travel/insurance) The service has been exemplary in all banking type products as well as the ancillary products that I have used. I appreciate the relationship established by staff and the customer service they provide. The staff follow up when needed has been excellent While travelling overseas as well as having a son living in Northern America for the last 15years, their convenient services and adaptability with such matters has certainly made life easier.

Price
9/10
Features
8/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Glenyse, Victoria, reviewed about 1 year ago
Bank First Bank Account
Overall 9/10
Always prompt and personal service. Complete trust

I have been an account holder since it’s inception as a credit union. I have enjoyed many low interest and low fee loans. It has always been a full service institution thus have never seen the need to use any of the big four. Very friendly, helpful, clear and prompt service by a “real” person every time I have had an enquiry. PLus it’s own equity is solid as are its ethics. Complete trust.

Read full review

I have been an account holder since it’s inception as a credit union. I have enjoyed many low interest and low fee loans. It has always been a full service institution thus have never seen the need to use any of the big four. Very friendly, helpful, clear and prompt service by a “real” person every time I have had an enquiry. PLus it’s own equity is solid as are its ethics. Complete trust.

Price
10/10
Features
8/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Mike, Victoria, reviewed over 1 year ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Bank account quick links