Victoria Mutual bank provides an excellent service with direct contact. A very satisfying service. I have found them to be very approachable and provide interest rates above their advertised rates. Thank you Victoria MutualBank. PS: their front desk man is outstanding.
We have been with them for over 30 years and they have not missd a beat. My sons are members, my in-laws were members, my parents were with them. I would not choose anything else. And it is FEE FREE banking! What more could you have! We live in NSW and we have no problems with communications or money withdrawals. Even living overseas for 10 years was easy banking with them....ANother bonus for internet banking and convenience and of course always the most friendly of telephone services and help if required. The VTCU has looked after us for 3 decades and we sincerely hope they will stride for another 3 decades or more.
We've been in VTCU for more than 40 years and just completed a transaction to invest some money at 6.75%. Our bank wouldn't meet this very good rate despite our longevity with them (my parents opened my first account at our bank 56 years ago!) and also being very lucrative customers with them, so we moved a large sum over. Very easy to deal with and pleasant on the phone!
Although the Victoria Teachers Credit Union has only two branches most of their services are available online or through your nearest CBA. I am forunate in living within five minutes drive of their Moonee Ponds branch. For withdrawals CBA teller machines provide Australia wide access.
VTCU provides the best service of ANY business, let alone any financial institution, that I have ever dealt with and I am very grateful. They are always polite, helpful, prompt and fair. They even make exceptions when necessary to solve problems for valued customers.
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