When there is a problem such as transferring from one bank account to another we had our accounts frozen until we could provide evidence were the money came from. We made numerous calls from our mobile and inside the bank itself. It was a total disgrace bank of Melbourne treated like criminals always using the excuse of money laundering or scams. When we have been loyal customers for many years and this is how you are treated disgusting.
Bank of Melbourne was wonderful to deal with when I experienced Covid-19 related hardships. They allowed me to suspend my mortgage and sent me a $100 food voucher. 10/10 would recommend. Treat yourself to the Bank of Melbourne.
The products are reasonable, but the follow-up service when there is an issue is really lacking to the point of unprofessional. They only act on something to rectify it when they are reported to AGFA.
They have always been extremely helpful, polite and try their hardest to help you resolve any issues. Also they do their very best to be able to offer you what you are looking for. The security measures are very secure and if there are any security problems involving your account they don’t make you jump through burning hoops to keep your account active and running. Pros: all the above and more. Cons: I can’t really think of any.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Intro bonus rate of 1.50% for first 3 months, reverting to 1.20% after. Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Bonus rate for the first 4 months from account opening
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
Want more? Compare all 222 savings accounts in the Mozo comparison engine.Compare more savings accounts
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.