When there is a problem such as transferring from one bank account to another we had our accounts frozen until we could provide evidence were the money came from. We made numerous calls from our mobile and inside the bank itself. It was a total disgrace bank of Melbourne treated like criminals always using the excuse of money laundering or scams. When we have been loyal customers for many years and this is how you are treated disgusting.
Bank of Melbourne was wonderful to deal with when I experienced Covid-19 related hardships. They allowed me to suspend my mortgage and sent me a $100 food voucher. 10/10 would recommend. Treat yourself to the Bank of Melbourne.
The products are reasonable, but the follow-up service when there is an issue is really lacking to the point of unprofessional. They only act on something to rectify it when they are reported to AGFA.
They have always been extremely helpful, polite and try their hardest to help you resolve any issues. Also they do their very best to be able to offer you what you are looking for. The security measures are very secure and if there are any security problems involving your account they don’t make you jump through burning hoops to keep your account active and running. Pros: all the above and more. Cons: I can’t really think of any.
They offer excellent products, have highly skilled and friendly staff and have always been very helpful whenever I've needed them.
Their bank fees are one of the lowest compared to other banks and they have a strong connection with people through their banking needs.
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Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
Bonus rate for first 3 months, reverting to 0.15% rate after
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
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