BankSA car loan reviews

Okay, my partner a few years ago when she was receiving a higher pay took out a personal loan to purchase a car as she has a kid (Now two kids), but then later down the line her pay was shortened. The bank told her that they would decrease the payback to the minimal charge, but that charge is still FAR too large for her to afford without risking the health, housing and nutrition of hers and my children. Not only that but she pays what she can afford to pay due to this and because it simply, 'isn't enough', she continually gains additional late fees of really high proportions onto her loan. It's absolutely disgusting. BankSA needs to take into consideration changing financial matters and create more effective ways of resolving payback for their loans.

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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The only problem I have is with the opening and closing times and closure for lunch. I live 20 km from town.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   8 / 10

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Fantastic service from the manager assigned to me, I have had several occurances where she has looked after me in the last five years, she knows her product and always works to help me with the best package for my needs and budget! Completely professional staff.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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The product was easy to acess and the staff were very helpful in choosing what style of car loan would suit us.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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interest rate is competitive, refinancing very easy

Price   7 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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service is unbeatable

Price   7 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Good interest rates in comparison to other banks for the same product. Don't have to worry, everything taken care of. Never an issue. Only can be difficult dealing with customer service. In my experience have made me frustrated but eventually helped where required.

Price   7 / 10

Features   7 / 10

Customer service   5 / 10

Convenience   8 / 10

Trust   8 / 10

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I love the product, never have any issues, access is soooo easy and fees or lack of are great

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   7 / 10

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I will recommend anyone to support this product. It is very trustworthy and the people you work with is very friendly.

Price   5 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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excellent product

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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