BankSA savings account reviews

Always had great service at BankSA.

Price   8 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   10 / 10

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BankSA has great customer service and has ATMs literally everywhere. Where they miss the point is the delay it takes to transact a payment.

Price   5 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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BankSA has great customer service and has ATMs literally everywhere. Where they miss the point is the delay it takes to transact a payment.

Price   5 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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I just use an ATM or Eftpos for my purchases. Also, I use phone banking for my bills.

Price   5 / 10

Features   6 / 10

Customer service   1 / 10

Convenience   6 / 10

Trust   5 / 10

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BankSA has been my bank for a very long time, I would never change to another bank or credit union.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I think it's good

Customer service   6 / 10

Convenience   7 / 10

Trust   8 / 10

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My pension is paid into my account and I pay bills via BPay or Direct Debit.

Customer service   5 / 10

Convenience   10 / 10

Trust   10 / 10

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Price   7 / 10

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Easy to communicate with and they are also prompt with fixing issues.

Price   9 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They have been very helpful in all of my needs

Price   7 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   6 / 10

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The staff are always friendly, polite and helpful, no matter which branch I go into and in nearly 30 years of using Bank SA I have yet to have any real deal-breaker issues with them. Biggest con to Bank SA currently would be the fact that they have closed many rural branches recently, however the impact on myself was minimal as the branch I regularly use now is in a large town and therefore the closures didn't really effect me personally.

Price   7 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Like the bank been for years with them, you can go every were in Australia to do your banking.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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had it since i was 17 and i only pay $5 a month in fees which is good.

Price   7 / 10

Features   3 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   5 / 10

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Some branches have reduced the number of teller windows, which often means long lines. But they have introduced staff onto the floor for customers who are attending to business other than banking, like opening credit accounts. The downside to this is that it is not extremely private, but the staff are always friendly, approachable and efficient. Also, BankSA's online banking system is excellent and very user friendly.

Price   7 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Good interest rate, easy to use online banking system

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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