I have been with other banks and received bad service. Since being with Bank SA for the last 12 years, I have found the bank's help very good, and this is not just local Branch. I lived rural/remote for 10 years and the service at local BankSA branch was incredible and welcomed. I have also used the internet for banking, and telephone banking. Very friendly and helpful. We also have insurance with BankSA as it has lesser charges and is cheaper than APIA, and other Insurance Companies claiming to look after Seniors.
Keep charging me over $15 interest every fortnight if I go to overdrawn amount. I have a pensioner savings.
I found the service and rates of this bank to be great when I had a good amount of money in my account. As soon as I withdrew a large amount to purchase a property the rates went down and the customer service became non-existent. So they are good if you are flush, but don't bother with you when you are not. If they gave the same service regardless of circumstance you would be happy to stay with them. Everyone's finances ebb and flow, they are doing themselves a disservice with their actions.
Never enough tellers working, tell pro's not cons, hidden fees, ATM harder to use and find than other banks, wages always available a day after all other banks have made funds available.
The only bank that suits my child's needs at the moment.
Low interest rate. Charged per month when account is idle. Poor customer service. I really ought to change.
Interest on savings is minimal but Bank SA will reward loyalty and give better rates.
Although interest rates are currently low they will provide better deals for loyal customers.
BankSA has great customer service and has ATMs literally everywhere. Where they miss the point is the delay it takes to transact a payment.
I just use an ATM or Eftpos for my purchases. Also, I use phone banking for my bills.
BankSA has been my bank for a very long time, I would never change to another bank or credit union.
BankSA has great customer service and has ATMs literally everywhere. Where they miss the point is the delay it takes to transact a payment.
My pension is paid into my account and I pay bills via BPay or Direct Debit.
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
No withdrawals in the month. Bonus rate for first 4 months, reverting to 0.15% rate after*
Minimum deposit of $200 and no withdrawals in the month.
Bonus rate for the first 4 months from account opening
Increase balance by at least $300 in the month
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