I have been with other banks and received bad service. Since being with Bank SA for the last 12 years, I have found the bank's help very good, and this is not just local Branch. I lived rural/remote for 10 years and the service at local BankSA branch was incredible and welcomed. I have also used the internet for banking, and telephone banking. Very friendly and helpful. We also have insurance with BankSA as it has lesser charges and is cheaper than APIA, and other Insurance Companies claiming to look after Seniors.
I found the service and rates of this bank to be great when I had a good amount of money in my account. As soon as I withdrew a large amount to purchase a property the rates went down and the customer service became non-existent. So they are good if you are flush, but don't bother with you when you are not. If they gave the same service regardless of circumstance you would be happy to stay with them. Everyone's finances ebb and flow, they are doing themselves a disservice with their actions.
Never enough tellers working, tell pro's not cons, hidden fees, ATM harder to use and find than other banks, wages always available a day after all other banks have made funds available.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Intro bonus rate of 1.50% for first 3 months, reverting to 1.20% after. Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Bonus rate for the first 4 months from account opening
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
Want more? Compare all 223 savings accounts in the Mozo comparison engine.Compare more savings accounts
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.