BankSA savings account reviews

BankSA has great customer service and has ATMs literally everywhere. Where they miss the point is the delay it takes to transact a payment.

Price   5 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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BankSA has great customer service and has ATMs literally everywhere. Where they miss the point is the delay it takes to transact a payment.

Price   5 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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I just use an ATM or Eftpos for my purchases. Also, I use phone banking for my bills.

Price   5 / 10

Features   6 / 10

Customer service   1 / 10

Convenience   6 / 10

Trust   5 / 10

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BankSA has been my bank for a very long time, I would never change to another bank or credit union.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I think it's good

Customer service   6 / 10

Convenience   7 / 10

Trust   8 / 10

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My pension is paid into my account and I pay bills via BPay or Direct Debit.

Customer service   5 / 10

Convenience   10 / 10

Trust   10 / 10

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Price   7 / 10

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Easy to communicate with and they are also prompt with fixing issues.

Price   9 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They have been very helpful in all of my needs

Price   7 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   6 / 10

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The staff are always friendly, polite and helpful, no matter which branch I go into and in nearly 30 years of using Bank SA I have yet to have any real deal-breaker issues with them. Biggest con to Bank SA currently would be the fact that they have closed many rural branches recently, however the impact on myself was minimal as the branch I regularly use now is in a large town and therefore the closures didn't really effect me personally.

Price   7 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Like the bank been for years with them, you can go every were in Australia to do your banking.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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had it since i was 17 and i only pay $5 a month in fees which is good.

Price   7 / 10

Features   3 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   5 / 10

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Some branches have reduced the number of teller windows, which often means long lines. But they have introduced staff onto the floor for customers who are attending to business other than banking, like opening credit accounts. The downside to this is that it is not extremely private, but the staff are always friendly, approachable and efficient. Also, BankSA's online banking system is excellent and very user friendly.

Price   7 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Good interest rate, easy to use online banking system

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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Great saver use it for my kids.

Price   7 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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There are no fees on this account and I earn good interest.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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From the day I first contacted this bank until today I have had nothing but excellent service and helpful advice. So easy to deal with.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Not the best but like to support Australian businesses

Price   2 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   4 / 10

Trust   4 / 10

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Was slowly transferring across to Bank SA as parents live in the country and Bank SA used to be in most country towns but now sadly with them removing a lot of the country branches I will be removing my accounts from them and moving to another bank which supports the country towns. I am not prepared to drive 100km round trip just to pop into the bank. I will support a different bank which supports the town

Price   4 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   1 / 10

Trust   3 / 10

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Bank that gives good rates and friendly advice

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   5 / 10

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I've been with this bank since I was a child, and they have always looked after me. My current account has no hidden fees and no monthly account fees, and allows me the freedom to use my card as either a debit or credit card.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Been with bank SA since birth, no problems.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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BankSA is mediocre at best when it comes to what they provide.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   8 / 10

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I have been very happy with the service that I receive

Price   7 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   7 / 10

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Easy to work with and always helpful

Price   6 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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