CGU car insurance reviews

CGU
CGU's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 774 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent CGU car insurance reviews

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Works well

Very happy with CGU

Full review

Very happy with CGU

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Joanne, Queensland, reviewed 7 months ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Good monthly payment rates

I'm happy with CGU.

Full review

I'm happy with CGU.

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Christopher, Queensland, reviewed 7 months ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Good service

Rebecca, Victoria, reviewed 9 months ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Friendly and available

Ken Tame are a great team and broker for their insurer

Full review

Ken Tame are a great team and broker for their insurer

    Value for money   10 / 10

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Phillip, Tasmania, reviewed about 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

CGU is an excellent insurance company

CGU is an excellent company to deal with. They give great service and exceptional value for money. I am pleased to highly recommend them.

Full review

CGU is an excellent company to deal with. They give great service and exceptional value for money. I am pleased to highly recommend them.

    Value for money   10 / 10

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Sharon, Victoria, reviewed about 1 year ago

CGU

CGU car insurance review

Overall rating   9 / 10

Competitive premiums

Great service with claims

Full review

Great service with claims

    Value for money   8 / 10

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Tracey, South Australia, reviewed about 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   8 / 10

All round great company

I've been with this company several times.

Full review

I've been with this company several times.

    Value for money   8 / 10

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Sharee, South Australia, reviewed over 1 year ago

CGU

CGU car insurance review

Overall rating   10 / 10

CGU gets it done, very efficient provider

Great efficiency

Full review

Great efficiency

    Value for money   10 / 10

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Rosie, Tasmania, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   8 / 10

Ease of premium payments and friendly staff

It's a matter of ease, as my bank account is linked and I get a small discount for being with CGU and banking with CUA.

Full review

It's a matter of ease, as my bank account is linked and I get a small discount for being with CGU and banking with CUA.

    Value for money   5 / 10

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Judy, Queensland, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Great service and competitive premiums

We've had CGU car insurance for several years and they've been great all along. Monthly premiums were much lower than expected and they offer further discounts for low annual kilometre usage for older drivers.

Full review

We've had CGU car insurance for several years and they've been great all along. Monthly premiums were much lower than expected and they offer further discounts for low annual kilometre usage for older drivers.

    Value for money   9 / 10

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Daniel, New South Wales, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   8 / 10

Great customer service

They have always been fantastic with any claims, very friendly staff and easy to talk to.

Full review

They have always been fantastic with any claims, very friendly staff and easy to talk to.

    Value for money   10 / 10

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Heidi, South Australia, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Highly recommend. Affordable peace of mind.

My car was run into twice and both times, getting my car repaired was easy. They did all of the work for me - including chasing up the person that ran into me and left the scene.

Full review

My car was run into twice and both times, getting my car repaired was easy. They did all of the work for me - including chasing up the person that ran into me and left the scene.

    Value for money   10 / 10

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Ellie, New South Wales, reviewed over 1 year ago

CGU

CGU car insurance review

Overall rating   9 / 10

Best service from the best insurer

best insurance i have had

Full review

best insurance i have had

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Bob, South Australia, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Great service and quick response time

I like CGU because they have followed up with my claims very promptly, and the staff have all been very courteous and helpful. It is not the most low cost insurance on the market, but I am prepared to pay the extra for the great service they have...

Full review

I like CGU because they have followed up with my claims very promptly, and the staff have all been very courteous and helpful. It is not the most low cost insurance on the market, but I am prepared to pay the extra for the great service they have always provided me with.

    Value for money   6 / 10

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Ian, Victoria, reviewed over 1 year ago

CGU

CGU car insurance review

Overall rating   1 / 10

Expensive

Too expensive

Full review

Too expensive

    Value for money   1 / 10

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Glenn, Western Australia, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   9 / 10

Good rates

Good rates

Full review

Good rates

    Value for money   9 / 10

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Amanda, Queensland, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Would definitely recommend

Great cover, good price, easy to deal with.

Full review

Great cover, good price, easy to deal with.

    Value for money   9 / 10

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Sarah, South Australia, reviewed over 1 year ago

CGU

CGU car insurance review

Overall rating   7 / 10

Great customer service

Easy to deal with and their services have been great.

Full review

Easy to deal with and their services have been great.

    Value for money   8 / 10

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Tony, Queensland, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   8 / 10

Good customer service, but high insurance premiums

Insurance premiums are too high

Full review

Insurance premiums are too high

    Value for money   3 / 10

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Judy, New South Wales, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   8 / 10

Great customer service with CGU

They are always easy to deal with.

Full review

They are always easy to deal with.

    Value for money   8 / 10

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Angela, South Australia, reviewed almost 2 years ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   10 / 10

Not bad,but not the best bank

The products are fairly priced and easy to set up. I did however have some trouble changing details.

Full review

The products are fairly priced and easy to set up. I did however have some trouble changing details.

    Value for money   10 / 10

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David, Victoria, reviewed almost 2 years ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   8 / 10

Hassle free, they get the job done!

After falling apart after my accident, CGU were very easy to deal with on the phone and had arranged the repairs within a day or so.

Full review

After falling apart after my accident, CGU were very easy to deal with on the phone and had arranged the repairs within a day or so.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Katrina, South Australia, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   8 / 10

good customer service & claims treatment

Have to nominate drivers, and can have only 2, including myself. Any other drivers, and it's double the excess. To include any drivers is about double the premium.

Full review

Have to nominate drivers, and can have only 2, including myself. Any other drivers, and it's double the excess. To include any drivers is about double the premium.

    Value for money   5 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

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Jennifer, Victoria, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   7 / 10

Adequate value

Value for money have been with cgu fir several products both business and personal and have not encountered a problem when making a claim or dealing with them.

Full review

Value for money have been with cgu fir several products both business and personal and have not encountered a problem when making a claim or dealing with them.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Mark, South Australia, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance car insurance review

Overall rating   8 / 10

No problems so far!

Good value for money and customer service.

Full review

Good value for money and customer service.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Isabel, Victoria, reviewed over 2 years ago

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