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CGU car insurance reviews

CGU
CGU's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 778 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent CGU car insurance reviews

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Fortnightly payments for budgeting!

One of the very few who offer fortnightly policy payments with no extra fee. Perfect for budgeting!

Full review

One of the very few who offer fortnightly policy payments with no extra fee. Perfect for budgeting!

    Value for money   10 / 10

    Customer service   10 / 10

    Trust   10 / 10

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Adrian, Western Australia, reviewed 2 days ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Fantastic company.

Fantastic company. I've had and insurance with them for over 10 years. I had a crash with other driver at fault, smashed the back of our car. CGU processed the claim very quickly and replaced two safe and sound car seats worth $900.00 as a...

Full review

Fantastic company. I've had and insurance with them for over 10 years. I had a crash with other driver at fault, smashed the back of our car. CGU processed the claim very quickly and replaced two safe and sound car seats worth $900.00 as a safety measure. They made the total loss of our car payment to our bank account very quickly so we can start looking for a new car soon. I'm very pleased with the exceptional service. They cost more than other car insurance companies on the market. This one is definitely correct that you get what you’ve paid for.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Kimberly, South Australia, reviewed 9 days ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Rates are better than most.

I have never had a problem with CGU. They have great rates to suit all needs and a claims process that runs smoothly.

Full review

I have never had a problem with CGU. They have great rates to suit all needs and a claims process that runs smoothly.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Warren, South Australia, reviewed 11 days ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Great Insurer.

CGU have been really fantastic, easy and pleasant to deal with.

Full review

CGU have been really fantastic, easy and pleasant to deal with.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Hugh, Tasmania, reviewed 25 days ago

CGU

CGU Car Insurance review

Overall rating   10 / 10

Wouldn’t go anywhere else

Great to deal with and overall great insurance coverage with perks

Full review

Great to deal with and overall great insurance coverage with perks

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Cheyne, Tasmania, reviewed about 1 month ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Works well

Very happy with CGU

Full review

Very happy with CGU

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Joanne, Queensland, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Good monthly payment rates

I'm happy with CGU.

Full review

I'm happy with CGU.

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Christopher, Queensland, reviewed over 1 year ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Good service

Rebecca, Victoria, reviewed almost 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Friendly and available

Ken Tame are a great team and broker for their insurer

Full review

Ken Tame are a great team and broker for their insurer

    Value for money   10 / 10

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Phillip, Tasmania, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

CGU is an excellent insurance company

CGU is an excellent company to deal with. They give great service and exceptional value for money. I am pleased to highly recommend them.

Full review

CGU is an excellent company to deal with. They give great service and exceptional value for money. I am pleased to highly recommend them.

    Value for money   10 / 10

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Sharon, Victoria, reviewed over 2 years ago

CGU

CGU Car Insurance review

Overall rating   9 / 10

Competitive premiums

Great service with claims

Full review

Great service with claims

    Value for money   8 / 10

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Tracey, South Australia, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

All round great company

I've been with this company several times.

Full review

I've been with this company several times.

    Value for money   8 / 10

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Sharee, South Australia, reviewed over 2 years ago

CGU

CGU Car Insurance review

Overall rating   10 / 10

CGU gets it done, very efficient provider

Great efficiency

Full review

Great efficiency

    Value for money   10 / 10

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Rosie, Tasmania, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Ease of premium payments and friendly staff

It's a matter of ease, as my bank account is linked and I get a small discount for being with CGU and banking with CUA.

Full review

It's a matter of ease, as my bank account is linked and I get a small discount for being with CGU and banking with CUA.

    Value for money   5 / 10

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Judy, Queensland, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Great service and competitive premiums

We've had CGU car insurance for several years and they've been great all along. Monthly premiums were much lower than expected and they offer further discounts for low annual kilometre usage for older drivers.

Full review

We've had CGU car insurance for several years and they've been great all along. Monthly premiums were much lower than expected and they offer further discounts for low annual kilometre usage for older drivers.

    Value for money   9 / 10

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Daniel, New South Wales, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Great customer service

They have always been fantastic with any claims, very friendly staff and easy to talk to.

Full review

They have always been fantastic with any claims, very friendly staff and easy to talk to.

    Value for money   10 / 10

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Heidi, South Australia, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Highly recommend. Affordable peace of mind.

My car was run into twice and both times, getting my car repaired was easy. They did all of the work for me - including chasing up the person that ran into me and left the scene.

Full review

My car was run into twice and both times, getting my car repaired was easy. They did all of the work for me - including chasing up the person that ran into me and left the scene.

    Value for money   10 / 10

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Ellie, New South Wales, reviewed over 2 years ago

CGU

CGU Car Insurance review

Overall rating   9 / 10

Best service from the best insurer

best insurance i have had

Full review

best insurance i have had

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Bob, South Australia, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Great service and quick response time

I like CGU because they have followed up with my claims very promptly, and the staff have all been very courteous and helpful. It is not the most low cost insurance on the market, but I am prepared to pay the extra for the great service they have...

Full review

I like CGU because they have followed up with my claims very promptly, and the staff have all been very courteous and helpful. It is not the most low cost insurance on the market, but I am prepared to pay the extra for the great service they have always provided me with.

    Value for money   6 / 10

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Ian, Victoria, reviewed over 2 years ago

CGU

CGU Car Insurance review

Overall rating   1 / 10

Expensive

Too expensive

Full review

Too expensive

    Value for money   1 / 10

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Glenn, Western Australia, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   9 / 10

Good rates

Good rates

Full review

Good rates

    Value for money   9 / 10

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Amanda, Queensland, reviewed over 2 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Would definitely recommend

Great cover, good price, easy to deal with.

Full review

Great cover, good price, easy to deal with.

    Value for money   9 / 10

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Sarah, South Australia, reviewed over 2 years ago

CGU

CGU Car Insurance review

Overall rating   7 / 10

Great customer service

Easy to deal with and their services have been great.

Full review

Easy to deal with and their services have been great.

    Value for money   8 / 10

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Tony, Queensland, reviewed almost 3 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Good customer service, but high insurance premiums

Insurance premiums are too high

Full review

Insurance premiums are too high

    Value for money   3 / 10

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Judy, New South Wales, reviewed almost 3 years ago

CGU

CGU Comprehensive Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Great customer service with CGU

They are always easy to deal with.

Full review

They are always easy to deal with.

    Value for money   8 / 10

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Angela, South Australia, reviewed almost 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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